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Updraft: Personal Loan reviews

4.96
Based on 11,054 reviews, last reviewed 15th May 2026
384200% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
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4%
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Latest highest rating:

5

Was easy to apply, convenient and simple. Was easy to apply, convenient and simple. App is easy to use and straightforward. Reviewed on: 15th May 2026
Joanna L's avatar
Joanna L

Latest lowest rating:

1

WORST COMAPY 1 STAR Customer service is terrible, cannot get into contact with a human. Everything is generated so you don’t get an exact response. They take up to 48 hrs... Read more Reviewed on: 8th March 2026
Bernard B's avatar
Bernard B

About this product

An Updraft Credit is a personal loan with the aim of lowering the cost of your existing credit and helping you pay it off faster.

The Updraft Credit personal loan can be used to pay off credit cards, overdrafts and other credit. There are no early settlement fees and you can pay off over a term to suit you.

Updraft Credit personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Updraft before, you can also leave a review and share your experience.

Updraft Personal Loan reviews (11054)

Review of the Updraft, Personal Loan:

Relevant products and fab customer service

5
Updraft really understand their customer base and what their needs are and offer a good starting variety of products based on its customer needs. I look forward to seeing how they grow and continue offer differentiating products to their customers moving forwards. The customer service is brilliant too, everyone I’ve spoken with is personable and knows their stuff Reviewed on: 15th March 2023

Best loan provider in years

5
What a breath of fresh air updraft have been in the personal loan space, quick decisions along side top notch CS, and this is across both loans I’ve had with them. 10/10 would use again to clear off CC debt. The no late fees and no overpayment fees are icing on the cake Reviewed on: 17th March 2023

Fantastic

4
Absolutely great service ,quick ,efficient and would definitely use again Reviewed on: 17th March 2023

Very happy customer

5
Really happy with my experience, easy to use and great customer service. Reviewed on: 17th March 2023

Very quick and friendly

5
They have in both occasions been very swift with application process. And their customer service is great Reviewed on: 17th March 2023

Great company, easy to use app and product.

5
I've taken out two loans with this company and it's been a great experience both times. Reviewed on: 17th March 2023

Great company

5
Customer service is a Monzo-like customer service (which is a very good thing). Live chat agents get back to you really quickly and are always massively helpful. Reviewed on: 17th March 2023

Helped me a lot!

5
Updraft helped me work my way out of debt to high interest credit card companies! Reviewed on: 17th March 2023

Good and quick

4
Good and quick loan, great customer service. The app could be improved. Reviewed on: 17th March 2023

Very professional

5
Fast , efficient, helpful , professional and always a very friendly bunch Reviewed on: 17th March 2023

Brilliance

5
Just brilliant , easy to use app very user friendly Reviewed on: 17th March 2023