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Varooma: Logbook Loan reviews

Name: Logbook Loan
Rating: 4.87 (729 reviews)

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4.87

Based on 729 reviews, last reviewed 13th Sep 2019

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Excellent efficient service from start to finish I have had two loans from Varooma. Each time I have received excellent service and friendly support. They are efficient and I receive my reminders... Read more Reviewed on: 6th August 2019

Latest lowest rating:

1

Terrible company Terrible company. I had had 5 or 6 loans previously with Varooma. All paid in full and on time. Therefore, assumed it would of been a foregone conclus... Read more Reviewed on: 13th September 2019

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About this product

On Smart Money People, we have Varooma logbook loan reviews from people like you, who come here to share their experiences of using this company. Consumers tell us about things like customer service, value for money, and anything else they liked or disliked about Varooma. Or have you already had a logbook loan from Varooma? Please share your own experiences by leaving a review and you'll be helping others make better decisions!

Varooma Logbook Loan reviews (729)

Review of the Varooma, Logbook Loan:

Excellent efficient service from start to finish

I have had two loans from Varooma. Each time I have received excellent service and friendly support. They are efficient and I receive my reminders on time to ensure I maintain my scheduled payments. Any time I need support they are there to help and have always informed me appropriately. First class customer service. Reviewed on: 6th August 2019

Terrible company

Terrible company. I had had 5 or 6 loans previously with Varooma. All paid in full and on time. Therefore, assumed it would of been a foregone conclusion that I would get another. Yes all was good, signed all the forms, everything was A ok, Sue the lady based in North wales assured me you will call it through to the office for finalisation and I would receive the money in my bank account 1 to 2 hours later. After six phones calls from Sue, attempting to clarify my income she finally sumits the paper work to office. Still not heard anything!!! So I call the office no the loan has been refused!!!!!!refused!!!! I earn more now then I ever did and my car is worth more!!!! Be warned if you ever have dealing with Sue from North Wales (who by the way, made me meet her at her!!!! local petrol station! Instead over coming to my address be very very aware) also the usually very very helpful guys at the office, have let me down in a very bad way this time. I will say no more to the person I am blaming, just don’t use this company as their employees are incompetent!!!!! This was a very short term loan to cover until my next pay day for an emergency. Shame on you Varooma and Sue!!!!!! Reviewed on: 13th September 2019

Log Book Loan

Great service and monies sent out quickly. many thanks. Reviewed on: 4th June 2019

Fab company, friendly and efficient

The best logbook company out there. Reviewed on: 4th June 2019

spot on service

they did exactly what they said they would do. provided funds quickly and the service through the process was clear and transparent Reviewed on: 4th June 2019

Brilliant

Was very simple and straightforward. Everyone was really friendly Reviewed on: 4th June 2019

great service

great service good customer care Reviewed on: 3rd June 2019

Good experience

It was easy to apply good customer service.. Reviewed on: 3rd June 2019

Quick, easy and friendly!

Very secure and private process by very friendly staff. Reviewed on: 29th May 2019

Always helped and co-operative

whenever I call to speak with the customer services or the payment team they are always polite and professional and always go that extra little further to ensure that everything is suitable for myself and that it will not cause further issues. Reviewed on: 29th May 2019

Very friendly

The person that came round was very friendly very professional Reviewed on: 29th May 2019

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