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Vernon Building Society: Savings reviews

4.91
Based on 3,936 reviews, last reviewed 27th Apr 2026
60% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
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4%
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Latest highest rating:

5

Excenenew accountw accountllent service Excservicewas quick easy and straigh forwardellent service Reviewed on: 27th April 2026
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Latest lowest rating:

2

I find the online system difficult to use and have b... I find the online system difficult to use and have been locked out a couple of times. This makes accessing my money difficult. It then takes time to s... Read more Reviewed on: 14th January 2026
Nina L's avatar
Nina L

About this product

Vernon Building Society savings reviews can help you to find out more about life at Vernon Building Society. How easy is it to contact Vernon Building Society? And how friendly are they? Our Vernon Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Vernon Building Society Savings reviews (3936)

The Best

5
Genuinely knowledgeable and enthusiastic. Reviewed on: 27th January 2025

Opening an ISA online as a new customer, I had need...

5
Opening an ISA online as a new customer, I had need to phone my local branch and later on the online helpline. Both times my call was answered quickly and my query was dealt with promptly and in a pleasant manner. Reviewed on: 27th January 2025

Flawlessly smooth account opening

5
Flawlessly smooth account opening Reviewed on: 27th January 2025

Great Friendly local Building Society.

5
Staff are knowledgeable friendly and helpful it is a pleasure to deal with them. Reviewed on: 27th January 2025

The service at the reddish branch is excellent the s...

5
The service at the reddish branch is excellent the staff are always friendly and so helpful. I feel safe saving my small amount of money and know that the interest is good. The staff explain all the options and the different rules to the savings and make it easy for me to understand. I’ve been with the vernon for years and wouldn’t go anywhere else. Reviewed on: 27th January 2025

Pleasant

5
Staff are always pleasant and helpful not sure I like the open plan as its not very private Reviewed on: 27th January 2025

competitive value

5
Quick, easy, efficient and good competitive value interest rates. Reviewed on: 27th January 2025

Always find the Customer Service to be...

4
Always find the Customer Service to be friendly and helpful. As loyal members perhaps we could be provided with some better value over time. Reviewed on: 27th January 2025

General feedback

4
Vernon offer a good range of products and their customer service is usually good, I had one negative experience in my most recent visit where i was basically told to go and sort the issue myself when they could have offered to help in my view, but on the whole they are usually friendly and helpful both over the phone/email and in person. Reviewed on: 27th January 2025

Savings and ISA’s

5
Wonderful customer service and support, excellent variety of different products, knowledgeable and personable staff, couldn’t recommend more highly. Reviewed on: 27th January 2025

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