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Vernon Building Society: Savings reviews

Name: Savings
Rating: 4.94 (3805 reviews)

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4.92

Based on 3,804 reviews, last reviewed 11th Feb 2026

427% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

helpful staff Friendly customer service on the phone and via email, supported me by providing specific statements and for helping me to organise my finances. Clear ... Read more Reviewed on: 11th February 2026

Latest lowest rating:

2

I find the online system difficult to use and have b... I find the online system difficult to use and have been locked out a couple of times. This makes accessing my money difficult. It then takes time to s... Read more Reviewed on: 14th January 2026

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About this product

Vernon Building Society savings reviews can help you to find out more about life at Vernon Building Society. How easy is it to contact Vernon Building Society? And how friendly are they? Our Vernon Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Vernon Building Society Savings reviews (3805)

Personal

I really like the personal service offered. Any products or services offered are because they will benefit me, not to meet a target. Reviewed on: 1st February 2020

Reply from Vernon Building Society That's right Helen, all our products are meant for the benefit of our members. Thank you for leaving this review. Response date: 6th February 2020

Efficient

Feels like I know all the staff. No suggestions for improvement - very happy with service provided. Reviewed on: 31st January 2020

Reply from Vernon Building Society I think all the staff know you too Mrs Bisby! Thank you for leaving this lovely review. Response date: 6th February 2020

Local

A local mutual society offering good service with knowledgeable staff Reviewed on: 31st January 2020

Reply from Vernon Building Society We really appreciate that you took the time to write this, thank you. Response date: 6th February 2020

Excellent

Not a lot to change in this Society, very pleasant and easy to deal with Reviewed on: 30th January 2020

Reply from Vernon Building Society That's great news Mr Forshaw! Thank you for leaving this kind feedback. Response date: 6th February 2020

Accessible

Very helpful and friendly service. Informative and clear explanation of terms, conditions and other products Reviewed on: 30th January 2020

Reply from Vernon Building Society Thank you for this lovely review. We are glad that we were able to help you with your savings. Response date: 6th February 2020

Great customer service and community orientated

Setting up a help to buy ISA was quick and easy, let alone the extra bit of cash you get if you buy in a Stockport postcode. Staff are lovely and happy to help. However it would be preferable if they had an online banking system. Reviewed on: 29th January 2020

Reply from Vernon Building Society Hi Jazz, thank you for leaving this lovely feedback. We are so glad to hear that you found it quick and easy to set up your help to buy ISA and that our staff gave excellent service! Response date: 3rd February 2020

Friendly, professional

Always receive excellent service from all of the counter staff. My only negative feedback would be that you closed my local branch :( Reviewed on: 29th January 2020

Reply from Vernon Building Society Thank you for your feedback Jane, personal service is something we pride ourselves on so we will be sure to pass your comment to our branch staff! We are sorry to hear that you miss your local branch and hope that our choice of 6 branches that remain on the high street provide you with enough options for us to continue to serve your needs as a valued member of our Society. Response date: 17th February 2020

Very good

The Vernon gace a very good customer service Reviewed on: 29th January 2020

Reply from Vernon Building Society Thank you Douglas! We really appreciate this feedback! Response date: 6th February 2020

Friendly

Opening up an account is quick and easy. Good saving rates. Reviewed on: 29th January 2020

Reply from Vernon Building Society We're glad you had a great time setting up the account Billy! Response date: 5th February 2020

Great!

Lovely friendly service. Thank you! Reviewed on: 29th January 2020

Reply from Vernon Building Society Not as lovely as this review! Thank you Nicola. Response date: 5th February 2020

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