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Vernon Building Society: Savings reviews

4.91
Based on 3,939 reviews, last reviewed 8th May 2026
68% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Friendly and knowledgeable staff. Friendly and knowledgeable staff. Recommended by my father some years ago, should have joined earlier Reviewed on: 8th May 2026
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Latest lowest rating:

2

I find the online system difficult to use and have b... I find the online system difficult to use and have been locked out a couple of times. This makes accessing my money difficult. It then takes time to s... Read more Reviewed on: 14th January 2026
Nina L's avatar
Nina L

About this product

Vernon Building Society have a range of accounts to choose from.

The amount you need to open an account varies, but you can get started with as little as £25 depending on the type you choose. Most Vernon Building Society savings accounts can be opened online.

Vernon Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Vernon Building Society before, you can also leave a review and share your experience.

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Vernon Building Society Savings reviews (3939)

Friendly helpful service

5
Found the staff very helpful and friendly. Nice to be able to meet face to face rather than faceless online. Reviewed on: 21st January 2020
Reply from Vernon Building Society We are glad to hear that you appreciate the face to face service that we provide through our branch network Louise. Thank you for leaving this lovely feedback. Response date: 23rd January 2020
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Vernon Building Society

Fantastic

5
Brilliant services, excellent staff, nothing is too much trouble Reviewed on: 21st January 2020
Reply from Vernon Building Society Nothing is too much trouble when it comes to helping our members with their savings Hazel! We are so pleased that you feel this way and thank you for this kind review. Response date: 23rd January 2020
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Vernon Building Society

Going above and beyond

5
I took out a Help to Buy ISA with Vernon and couldn’t have asked for better service. They talked me through the process and made sure to follow up with me. I have recommended them to my friends and family Reviewed on: 21st January 2020
Reply from Vernon Building Society We always ensure that we provide all the information that you need to make an informed decision on your savings. We are very pleased to hear that you felt this and thank you for your recommendation Ciara! Response date: 23rd January 2020
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Vernon Building Society

Simply The Best

5
Quality service, good product range and efficient staff.Why would you go anywhere else ? Reviewed on: 21st January 2020
Reply from Vernon Building Society What a kind statement Mark! Thank you so much for leaving this feedback. Response date: 23rd January 2020
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Vernon Building Society

Help to Buy

5
It was super easy to setup in branch, the interest rates are one of the best in sector and they even offer an additional 10% if you take out a mortgage with them. Sad that Govt have withdrawn Help to Buy for new accounts now. Reviewed on: 21st January 2020
Reply from Vernon Building Society Thank you for leaving this lovely review Matt! We hope that you continue to enjoy your Help to Buy ISA with us and all the benefits that it brings. Response date: 23rd January 2020
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Vernon Building Society

Help to Buy Isa

5
I think vernon goes the extra mile when it comes to help to buy isas, the rate is fantastic and the fact they give you an extra bonus if you get a mortgage with them at the end is a great incentive to stay with the company, which I will be looking to do. The service when I went into the Stockport branch was amazing, friendly, informative and efficient. I always feel welcome to go in for anything I need. Reviewed on: 21st January 2020
Reply from Vernon Building Society What wonderful feedback Nikolas! We really appreciate that you took the time to let us know how you feel. You should always feel welcome in our branches, we're here to help our members! Response date: 23rd January 2020
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Vernon Building Society

Brilliant, ultra-friendly and efficient

5
We've been saving with the Vernon for decades and the branch is like family. Always a pleasure to visit, always extremely friendly and efficient. Can't recommend highly enough! Reviewed on: 21st January 2020
Reply from Vernon Building Society Thank you for leaving this lovely review Sarah! We appreciate your recommendation and look forward to the next time we see you in branch! Response date: 23rd January 2020
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Vernon Building Society

Very helpful

5
I went to Vernon thinking that I need to somehow start saving for a house, left Vernon well informed and confident I can achieve my goal. I'm very grateful for your patience and support at Stockport branch Reviewed on: 21st January 2020
Reply from Vernon Building Society Hi MJ, thank you for leaving this kind review. We are so glad to hear that you not only had great service in our Stockport branch (they're lovely aren't they?) but that you are now confident you can achieve your goals! Win-win! Response date: 23rd January 2020
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Vernon Building Society

Brilliant

5
Excellent customer service and superb communication Reviewed on: 21st January 2020
Reply from Vernon Building Society Thank you so much Jeffrey! Your kind words mean a lot to us. Response date: 4th March 2020
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Vernon Building Society

Efficiency

5
Very friendly - straight forward and informative. Everything made simple to understand. Top marks! Reviewed on: 21st January 2020
Reply from Vernon Building Society Top marks! What an honour. Thank you for leaving this lovely feedback. Response date: 6th February 2020
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Vernon Building Society

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