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Vernon Building Society: Savings reviews

Name: Savings
Rating: 4.91 (3939 reviews)

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4.91

Based on 3,939 reviews, last reviewed 8th May 2026

68% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Friendly and knowledgeable staff. Friendly and knowledgeable staff. Recommended by my father some years ago, should have joined earlier Reviewed on: 8th May 2026

Verified source

Latest lowest rating:

2

I find the online system difficult to use and have b... I find the online system difficult to use and have been locked out a couple of times. This makes accessing my money difficult. It then takes time to s... Read more Reviewed on: 14th January 2026

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About this product

Vernon Building Society have a range of accounts to choose from.

The amount you need to open an account varies, but you can get started with as little as £25 depending on the type you choose. Most Vernon Building Society savings accounts can be opened online.

Vernon Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Vernon Building Society before, you can also leave a review and share your experience.

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Vernon Building Society Savings reviews (3939)

Helpful

Really helpful - very lovely lady. Reviewed on: 23rd December 2019

Reply from Vernon Building Society Thank you Heather, we are happy to hear that our customer adviser was able to provide you with the help you needed! Response date: 14th January 2020

Helpful

Friendly service and good explanation of saving account. Reviewed on: 23rd December 2019

Reply from Vernon Building Society Thank you for this lovely review Heidi. We are glad to hear that we could help you. Response date: 14th January 2020

Helpful

Managed to get an appointment on the day for a help to buy ISA, very easy! Thanks Reviewed on: 23rd December 2019

Reply from Vernon Building Society That's great to hear Frederica! We had so many Help to Buy ISA appointments that we did our best to fit everyone in. Response date: 14th January 2020

Friendly

Very friendly, welcoming staff. Product explained clearly. Reviewed on: 23rd December 2019

Reply from Vernon Building Society Hi Wayne. Thank you for the feedback. We are so glad to hear that you had great service with us. Response date: 15th January 2020

Brilliant

Personal, friendly staff. Made me feel at ease. Thank you! Reviewed on: 23rd December 2019

Reply from Vernon Building Society It is important for us to hear that you felt at ease during your appointment Serena! Thank you for leaving this lovely review. Response date: 14th January 2020

Excellent customer service

All the staff in the Bramhall Branch are professional & very friendly - always make you very welcome Reviewed on: 23rd December 2019

Reply from Vernon Building Society Hi Trish! Thank you for leaving such a wonderful review. Our Bramhall branch really are excellent aren't they! Response date: 27th December 2019

Welcoming

The opportunity to come in and discuss mortgage process. Reviewed on: 21st December 2019

Reply from Vernon Building Society Thank you for leaving this kind review Sarah! Response date: 14th January 2020

Friendly

Customer service explanations are very good. Reviewed on: 21st December 2019

Reply from Vernon Building Society Thank you for this kind review Ashley. Our customer service advisers are always on hand to provide you with all the information you need. Response date: 15th January 2020

Great

Warm welcome, friendly and very helpful. Reviewed on: 21st December 2019

Reply from Vernon Building Society You'll always find a warm welcome in our branches Heather. Response date: 15th January 2020

Discreet and friendly staff, who are always ready to help and usually go the extra mile to accommodate their customers.

Rarely any waiting times, dealt with expeditiously, by staff who are highly trained and competent at what they do. Reviewed on: 20th December 2019

Reply from Vernon Building Society Thank you for this lovely review Susan. We are so glad to hear that you had such a great experience with the Vernon. Response date: 27th December 2019

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Vernon Building Society: Savings reviews

68% decrease in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Vernon Building Society: Savings now

Vernon Building Society Savings reviews (3939)

Helpful

Helpful

Helpful

Friendly

Brilliant

Excellent customer service

Welcoming

Friendly

Great

Discreet and friendly staff, who are always ready to help and usually go the extra mile to accommodate their customers.

Do you have a different Vernon Building Society product?

Want to see more from Vernon Building Society?

Insurance

Mortgages

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