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Vernon Building Society: Savings reviews

View other Vernon Building Society products
4.87
Based on 3,974 reviews, last reviewed 13th Aug 2026
74% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
4%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Prefer face to face . Prefer face to face . Very helpful and informative Reviewed on: 13th August 2026
Verified source

Latest lowest rating:

2

I find the online system difficult to use and have b... I find the online system difficult to use and have been locked out a couple of times. This makes accessing my money difficult. It then takes time to s... Read more Reviewed on: 14th January 2026
Nina L's avatar
Nina L
Visit provider site Read all reviews Write a review

About this product

Vernon Building Society have a range of accounts to choose from.

The amount you need to open an account varies, but you can get started with as little as £25 depending on the type you choose. Most Vernon Building Society savings accounts can be opened online.

Vernon Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Vernon Building Society before, you can also leave a review and share your experience.

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Vernon Building Society Savings reviews (3974)

In branch service review

5
Good information provided, easily and patiently given information. Very friendly staff. Reviewed on: 21st August 2025

In branch service review

5
More weekend opening hours, Community related to fraud. Reviewed on: 21st August 2025

In branch service review

5
The Vernon has shown loyalty to customers by remaining the local community unlike all the other banks / Building Societies. Lovely staff as well. Reviewed on: 21st August 2025

In branch service review

5
Staff very helpful. Process of arranging investment was straightforward and quick. Reviewed on: 21st August 2025

In branch service review

5
Not had to use customer support so unable to comment. New Customer. Reviewed on: 21st August 2025

In branch service review

5
Ann very efficient and very easy to talk to and friendly. Reviewed on: 21st August 2025

In branch service review

5
Ann was extremely helpful and explained everything to me regarding a bond. Reviewed on: 21st August 2025

In branch service review

5
Friendly staff, efficient services, good rates. Reviewed on: 21st August 2025

In branch service review

5
Local Branch near to home, Sue was helpful, friendly and totally professional. Reviewed on: 21st August 2025

Just opened a regular savings account online. Not easy.

2
Just opened a regular savings account online. It’s not the easiest thing to do. Takes time and patience with a lot of information to take in. Then you have to proceed to create a new standing order with your bank. All very complicated in my view. Not the easiest transaction I’ve ever completed. Reviewed on: 7th August 2025
T R Wheeler 's avatar
T R Wheeler
Reply from Vernon Building Society Hi there, Thank you for sharing your experience. We’re sorry it wasn’t as smooth as it should have been. We’re always looking for ways to improve, and feedback like yours helps us make the process clearer and more user-friendly. If there's anything we can do to support you or if you have any questions, please don’t hesitate to reach out. We're here to help. Thanks, Georgia Response date: 7th August 2025
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