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Waggel: Pet insurance reviews

4.74
Based on 1,245 reviews, last reviewed 23rd Jan 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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Latest highest rating:

5

Easy experience, and good deal. Easy experience, and good deal. A little too over the top with communications during the quoting process and marketing since but provide some really g... Read more Reviewed on: 25th March 2025
jake_sandford's avatar
jake_sandford

Latest lowest rating:

1

Worst pet insurance ever! Waggle refused to pay our claim for an emergency vet treatment when our dog had breathing problems. Referred it to a pre existing condition when our d... Read more Reviewed on: 23rd January 2026
Simon's avatar
Simon

About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

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Waggel Pet insurance reviews (1245)

The best

5
My first ever corgi is insured with Waggel and theyre honestly the best pet insurance company so far. Everything is accessible and straighforward and theres also a lot of members benefits and discounts! Reviewed on: 12th August 2020

Quick response and really easy to set up

5
Great service so far compared to previous providers. Reviewed on: 12th August 2020

One dog three cats

5
Great insurance company. I have four animals so this flexible type of coverage is key. Reviewed on: 12th August 2020

Good Value for Money

5
I would recommend using Waggle Reviewed on: 12th August 2020

Amazing service at the time you need it the most

5
When my cat got very ill during the recent corona outbreak the staff at waggle acted very quickly and even leased with different vets in my area to get my cat seen and the treatment paid for l. Amazing service I was very shocked by the personal approach they took, they even messaged me a week after my car was brought back home to check that he was doing better! Reviewed on: 12th August 2020

The future of pet insurance

5
Waggle really focuses on what is important to pet owners and that’s value for money. Not only is it very competitively priced but they offer extras you don’t always get with other companies. The FirstVet partnership has helped in more ways than my own dedicated Vets have. Not to mention the discounts they offer on tiebreaker products as well along with easy customer service will keep people coming back! Reviewed on: 12th August 2020

Excellent Value for an Amazing Service

5
I had never heard of Waggel before I started looking for pet insurance, but I am so glad I found them. Their policies have lots of flexibility with many different policy options to fit the needs of your furry friend, and at extremely fair prices compared to other insurers. Having access to services like remote vet appointments saves money and gives you peace of mind. A very good life time policy provided who I would not hesitate to recommend. Reviewed on: 12th August 2020

No nonsense insurance

5
Lots of info and great offers sent. No fuss insurance. Reviewed on: 12th August 2020

Awesome insurance at a great price.

5
So easy to use, clear details of cover provided and value for money. Reviewed on: 12th August 2020

Insurance company which actually cares about us!

5
We are quite early in the relationship with Waggel. However, we already can say that the claim process is super easy, their customer service team is responsive and friendly and really enjoyed a feedback interview with the CEO which apparently happens frequently. Last but not least, all the perks which get updated regularly are awesome! If interested in getting a pet insurance with Waggel, get the first month free via https://www.waggel.co.uk/kaka Cheers! Reviewed on: 12th August 2020

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