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Waggel: Pet insurance reviews

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4.75
Based on 1,248 reviews, last reviewed 24th Mar 2026
300% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
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1%
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0%
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1%

Latest highest rating:

5

Waggle was easy to use and add more of my pets, I ha... Waggle was easy to use and add more of my pets, I have 4 with different requirements. Process was easy. Reviewed on: 24th March 2026
Sara F's avatar
Sara F

Latest lowest rating:

1

Worst pet insurance ever! Waggle refused to pay our claim for an emergency vet treatment when our dog had breathing problems. Referred it to a pre existing condition when our d... Read more Reviewed on: 23rd January 2026
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Simon
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About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

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Waggel Pet insurance reviews (1248)

Best pet insurance provider!

5
Waggel makes the whole pet insurance process so easy to deal with. Great customer service! The added perks/discounts are a bonus! Reviewed on: 12th August 2020
Rafet Celebi's avatar
Rafet Celebi

Great service

5
No issues with my claim. Very friendly customer service. Very simple to use online with a decent array of added discounts on your member portal. Reviewed on: 12th August 2020
Ryan87's avatar
Ryan87

A smarter way to insure your furry friends

5
Waggel really has revolutionised pet insurance for me. Not only with the simplicity and ease of having everything at the touch of a button on your phone, but just how seamless and effortless the overall experience is of being a customer with them. The Waggel staff are genuinely lovely and add to the joy to be part of the Waggel customer family! I 100% recommend Waggel to anyone with pets. Reviewed on: 12th August 2020
Alanna's avatar
Alanna

Competitive price and great customer service

5
They made it very easy for me to set up, plus it was the best price, plus I got a discount from a friend :) Reviewed on: 12th August 2020
Daisy Harris's avatar
Daisy Harris

Easy to set up

5
Competitive prices and easy set up Reviewed on: 12th August 2020
Helen's avatar
Helen

simple, easy to understand, fair

4
Luckily I haven't had reason to use their services yet, being a new client. Reviewed on: 12th August 2020
Dee Young's avatar
Dee Young

Cheap and very good

5
Happy with price and so many things you can get Reviewed on: 12th August 2020
Eduardas's avatar
Eduardas

Simple, Clear and Modern Pet Insurance

5
I spent a lot of time searching for pet insurance for our new puppy on the usual comparison sites and just felt absolutely bamboozled with all the legal jargon and wildly different pricing. Waggel was a breath of fresh-air. They clearly outlined the policy terms and allowed me to choose the amount / level of cover that matched my budget. It was fast and simple to set up and I had complete confidence in what I was actually purchasing. I wish all insurers were as simple and down-to-earth as Waggel. Reviewed on: 12th August 2020
Matt Brailsford's avatar
Matt Brailsford

Simple and affordable

5
Clear, simple explanation of your policy and it couldn't be easier to get your pet covered. Great travel coverage, free vet calls, and dental coverage included with all standard policies. The most affordable option on the market. Reviewed on: 12th August 2020
Cal Hager's avatar
Cal Hager

Easy to sign up but not lots of communication

3
Easy to sign up on the website but lack of communication/clarity is sometime lacking. Good offers and rewards though and has made things easier! Reviewed on: 12th August 2020
Jess's avatar
Jess

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