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Waggel: Pet insurance reviews

Name: Pet insurance
Rating: 3.93 (1251 reviews)

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3.93

Based on 1,251 reviews, last reviewed 15th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Waggle was easy to use and add more of my pets, I ha... Waggle was easy to use and add more of my pets, I have 4 with different requirements. Process was easy. Reviewed on: 24th March 2026

Latest lowest rating:

1

Dental NOT included!!! Being over 60 and living alone im not that computer savvy. So when i saw waggel i decided to insure my older rescue moggy. 3 months in and his breath... Read more Reviewed on: 15th June 2026

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About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

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Waggel Pet insurance reviews (1251)

Super easy, fast and personal

Able to cater your own requests when setting up the insurance. Couldn’t find anything else similar, fully recommend Reviewed on: 12th August 2020

Super easy for a new pet owner to get to grips with :)

I had no idea what I was looking for or what I should expect to spend... so Waggel made it super easy for me and my new pup Stanley Reviewed on: 12th August 2020

Really pleased so far

Quick and easy access to help and support when needed, especially like the free virtual vet consultations that are included Reviewed on: 12th August 2020

Easy to setup

Luckily, have not had any need to use insurance yet but sure would be easy as experience has been positive so far. Reviewed on: 12th August 2020

Quick, simple and most importantly affordable

I intially tried Waggel because they support Dogs on the Streets charity, being one of the early customers I had a discount and to be honest was expecting a big increase in the second years premium. How wrong was I?!! Although I had a claim in the first year, my renewal was a pleasant suprise, no nasty, excessive increase and the claim was dealt with very quickly, unlike insurance companies I have been with in the previous 20 years. Do give Waggel a try, you won't regret it. Reviewed on: 12th August 2020

Great online service

My dog had eaten a whole tub of Pro-biotics and the back up help as to what to do was 1st rate. Reviewed on: 12th August 2020

Pretty awesome

As it was my first time taking out pet insurance, I was doing a lot of homework and found clauses and and general documents quite opaque and confusing. I found Waggel straightforward and uncomplicated - clauses were explained effectively and the flexibility of being able to change around premiums without a very lengthy process attached was also very handy! The team are friendly and know their stuff, and able to talk you through any processes that might not seem to clear. On top of all that, they have partners that offer a range of discounts and rewards - what more could you need? Reviewed on: 12th August 2020

Clear and concise

I haven’t needed pet insurance for a few years and remember cancelling my previous pets policy because it felt utterly pointless with having so many exclusions. So to my surprise when looking for a new policy for our new pup I came across Waggel, all online, easy to select appropriate cover and no random or weird exclusions! Hurrah! Reviewed on: 12th August 2020

Friendly, efficient, fit for purpose

I was recommended Waggel from a friend for my new puppy. For someone who hasn't had to go through the hassle of insuring a pet before, Andrew from Waggel made my life so much easier.. answering every little question with patience and knowledge. The dashboard is so simple and easy to see what your cover is, how much you've used (if you need to claim) and certainly puts my mind at rest knowing my pup has great cover. Have recommended my dad to use Waggel for his dog too Reviewed on: 12th August 2020

So far so very good!

I've only been with Waggel for a few months , but have been impressed with the add-ons, such as vouchers, advice and free stuff. I haven't made any claims, so can't comment on the claims experience, but the premium was very competitive. Reviewed on: 12th August 2020

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Waggel: Pet insurance reviews

100% decrease in 5 star reviews

200% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Waggel: Pet insurance now

Waggel Pet insurance reviews (1251)

Super easy, fast and personal

Super easy for a new pet owner to get to grips with :)

Really pleased so far

Easy to setup

Quick, simple and most importantly affordable

Great online service

Pretty awesome

Clear and concise

Friendly, efficient, fit for purpose

So far so very good!

Review Waggel: Pet insurance now

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