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Waggel: Pet insurance reviews

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4.73
Based on 1,244 reviews, last reviewed 7th Aug 2025
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Latest highest rating:

5

Easy experience, and good deal. Easy experience, and good deal. A little too over the top with communications during the quoting process and marketing since but provide some really g... Read more Reviewed on: 25th March 2025
jake_sandford's avatar
jake_sandford

Latest lowest rating:

1

Scam insurance, great until you make a claim. Initially I was really happy with how good their website was to use, how good the price was and everything seemed great that was until making a claim ... Read more Reviewed on: 7th August 2025
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RC
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About this product

Waggel offer lifetime pet insurance policies.

There’s a £0 excess option available and you can get free vet, behaviour and nutritionist video calls as part of your Waggle pet insurance policy. Waggel cover treatment costs associated with dental-related accidents and illnesses.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

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Waggel Pet insurance reviews (1244)

Great insurance company

5
Modern and cool website and app, making pet insurance easy! Their social media and newsletters are always helpful and fun They are a small company that makes them very personable. When my kitten got ill and passed away, they dealt with it in a very sensitive and personable way and made things so easy so i can grieve without having to worry about the vet bills. I couldn't recommend enough! Reviewed on: 12th August 2020
Pantelis's avatar
Pantelis

I love these!

5
Great price for my 12 y/o dog, thanks waggle!! You are saving me a lot compared to my old pet insurers, and I like that you stay in touch, but without bombarding me with emails!! Reviewed on: 12th August 2020
H.J's avatar
H.J

Great insurance

5
Easy to Understand and to sign up for level of cover that best suits your needs. Reviewed on: 12th August 2020
Kate Schmidt's avatar
Kate Schmidt

Super easy, fast and personal

5
Able to cater your own requests when setting up the insurance. Couldn’t find anything else similar, fully recommend Reviewed on: 12th August 2020
FW's avatar
FW

Super easy for a new pet owner to get to grips with :)

5
I had no idea what I was looking for or what I should expect to spend... so Waggel made it super easy for me and my new pup Stanley Reviewed on: 12th August 2020
Stanley Stark's avatar
Stanley Stark

Really pleased so far

5
Quick and easy access to help and support when needed, especially like the free virtual vet consultations that are included Reviewed on: 12th August 2020
Ellie's avatar
Ellie

Easy to setup

3
Luckily, have not had any need to use insurance yet but sure would be easy as experience has been positive so far. Reviewed on: 12th August 2020
mardon.marsh@gmail.com's avatar
[email protected]

Quick, simple and most importantly affordable

5
I intially tried Waggel because they support Dogs on the Streets charity, being one of the early customers I had a discount and to be honest was expecting a big increase in the second years premium. How wrong was I?!! Although I had a claim in the first year, my renewal was a pleasant suprise, no nasty, excessive increase and the claim was dealt with very quickly, unlike insurance companies I have been with in the previous 20 years. Do give Waggel a try, you won't regret it. Reviewed on: 12th August 2020
Tom Woodruffe's avatar
Tom Woodruffe

Great online service

5
My dog had eaten a whole tub of Pro-biotics and the back up help as to what to do was 1st rate. Reviewed on: 12th August 2020
Tom's avatar
Tom

Pretty awesome

5
As it was my first time taking out pet insurance, I was doing a lot of homework and found clauses and and general documents quite opaque and confusing. I found Waggel straightforward and uncomplicated - clauses were explained effectively and the flexibility of being able to change around premiums without a very lengthy process attached was also very handy! The team are friendly and know their stuff, and able to talk you through any processes that might not seem to clear. On top of all that, they have partners that offer a range of discounts and rewards - what more could you need? Reviewed on: 12th August 2020
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TC

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