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Waggel: Pet insurance reviews

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4.73
Based on 1,245 reviews, last reviewed 23rd Jan 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
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9%
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1%
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0%
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Latest highest rating:

5

Easy experience, and good deal. Easy experience, and good deal. A little too over the top with communications during the quoting process and marketing since but provide some really g... Read more Reviewed on: 25th March 2025
jake_sandford's avatar
jake_sandford

Latest lowest rating:

1

Worst pet insurance ever! Waggle refused to pay our claim for an emergency vet treatment when our dog had breathing problems. Referred it to a pre existing condition when our d... Read more Reviewed on: 23rd January 2026
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Simon
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About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

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Waggel Pet insurance reviews (1245)

Simply superb

5
Really professional company that offers simple and affordable packages with great cover and customer service. Reviewed on: 12th August 2020
Liam's avatar
Liam

Great insurance company

5
Modern and cool website and app, making pet insurance easy! Their social media and newsletters are always helpful and fun They are a small company that makes them very personable. When my kitten got ill and passed away, they dealt with it in a very sensitive and personable way and made things so easy so i can grieve without having to worry about the vet bills. I couldn't recommend enough! Reviewed on: 12th August 2020
Pantelis's avatar
Pantelis

I love these!

5
Great price for my 12 y/o dog, thanks waggle!! You are saving me a lot compared to my old pet insurers, and I like that you stay in touch, but without bombarding me with emails!! Reviewed on: 12th August 2020
H.J's avatar
H.J

Great insurance

5
Easy to Understand and to sign up for level of cover that best suits your needs. Reviewed on: 12th August 2020
Kate Schmidt's avatar
Kate Schmidt

Super easy, fast and personal

5
Able to cater your own requests when setting up the insurance. Couldn’t find anything else similar, fully recommend Reviewed on: 12th August 2020
FW's avatar
FW

Super easy for a new pet owner to get to grips with :)

5
I had no idea what I was looking for or what I should expect to spend... so Waggel made it super easy for me and my new pup Stanley Reviewed on: 12th August 2020
Stanley Stark's avatar
Stanley Stark

Really pleased so far

5
Quick and easy access to help and support when needed, especially like the free virtual vet consultations that are included Reviewed on: 12th August 2020
Ellie's avatar
Ellie

Easy to setup

3
Luckily, have not had any need to use insurance yet but sure would be easy as experience has been positive so far. Reviewed on: 12th August 2020
mardon.marsh@gmail.com's avatar
[email protected]

Quick, simple and most importantly affordable

5
I intially tried Waggel because they support Dogs on the Streets charity, being one of the early customers I had a discount and to be honest was expecting a big increase in the second years premium. How wrong was I?!! Although I had a claim in the first year, my renewal was a pleasant suprise, no nasty, excessive increase and the claim was dealt with very quickly, unlike insurance companies I have been with in the previous 20 years. Do give Waggel a try, you won't regret it. Reviewed on: 12th August 2020
Tom Woodruffe's avatar
Tom Woodruffe

Great online service

5
My dog had eaten a whole tub of Pro-biotics and the back up help as to what to do was 1st rate. Reviewed on: 12th August 2020
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Tom

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