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Waggel: Pet insurance reviews

4.75
Based on 1,248 reviews, last reviewed 24th Mar 2026
300% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Waggle was easy to use and add more of my pets, I ha... Waggle was easy to use and add more of my pets, I have 4 with different requirements. Process was easy. Reviewed on: 24th March 2026
Sara F's avatar
Sara F

Latest lowest rating:

1

Worst pet insurance ever! Waggle refused to pay our claim for an emergency vet treatment when our dog had breathing problems. Referred it to a pre existing condition when our d... Read more Reviewed on: 23rd January 2026
Simon's avatar
Simon

About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

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Waggel Pet insurance reviews (1248)

Good value and great bonuses

5
Luckily, we have never had to claim through Waggel, however we have used a through of the extra bonuses you get when insuring through them. We’ve used the free First Vet video call consultations twice (saved us about £60 by not having to go to the vets to enquire about puppy issues) and we saved 50% on dog food and treats too! It’s always annoying paying insurance- putting out money for something you may never need, but Waggel make it that little bit better with the added perks. Reviewed on: 12th August 2020

Showing the industry how pet insurance should be

5
I’ve already been with some of the big names in pet insurance. But what a breath of fresh air Waggle are. From their simple sign up process to their great value for money premiums. Give them a check out. Reviewed on: 12th August 2020

Clear. Innovative. Passionate. And cost effective enough to make any pet owner Waggel.

5
I was with Pet Plan for 13 years. But what hooked me in to Waggel - apart from the brand look and feel, the costs and the ease of getting quotations. Was the clear and concise information, and an instance sense of trust. That can only come through from a Company that is passionate about what they do and why. Reviewed on: 12th August 2020

Simply superb

5
Really professional company that offers simple and affordable packages with great cover and customer service. Reviewed on: 12th August 2020

Great insurance company

5
Modern and cool website and app, making pet insurance easy! Their social media and newsletters are always helpful and fun They are a small company that makes them very personable. When my kitten got ill and passed away, they dealt with it in a very sensitive and personable way and made things so easy so i can grieve without having to worry about the vet bills. I couldn't recommend enough! Reviewed on: 12th August 2020

I love these!

5
Great price for my 12 y/o dog, thanks waggle!! You are saving me a lot compared to my old pet insurers, and I like that you stay in touch, but without bombarding me with emails!! Reviewed on: 12th August 2020

Great insurance

5
Easy to Understand and to sign up for level of cover that best suits your needs. Reviewed on: 12th August 2020

Super easy, fast and personal

5
Able to cater your own requests when setting up the insurance. Couldn’t find anything else similar, fully recommend Reviewed on: 12th August 2020

Super easy for a new pet owner to get to grips with :)

5
I had no idea what I was looking for or what I should expect to spend... so Waggel made it super easy for me and my new pup Stanley Reviewed on: 12th August 2020

Really pleased so far

5
Quick and easy access to help and support when needed, especially like the free virtual vet consultations that are included Reviewed on: 12th August 2020

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