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Waggel: Pet insurance reviews

3.93
Based on 1,251 reviews, last reviewed 15th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Waggle was easy to use and add more of my pets, I ha... Waggle was easy to use and add more of my pets, I have 4 with different requirements. Process was easy. Reviewed on: 24th March 2026
Sara F's avatar
Sara F

Latest lowest rating:

1

Dental NOT included!!! Being over 60 and living alone im not that computer savvy. So when i saw waggel i decided to insure my older rescue moggy. 3 months in and his breath... Read more Reviewed on: 15th June 2026
Jackie K's avatar
Jackie K

About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

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Waggel Pet insurance reviews (1251)

Stress free piece of mind

5
Stress free and approachable experience in signing up to cover my furry friends. Everything is clear and concise and gives confidence in the product without over complicating or needing endless phone calls. Would certainly recommend to any pet owner. Reviewed on: 12th August 2020

What a pet owner needs to feel safe!

5
So easy to set up. Swift responses if you make contact. Feel like you’re part of one big family. Reviewed on: 12th August 2020

Pet insurance made easy

5
It was incredibly easy to sign on with Waggel, from their platform experience to their product descriptions they made it simple to understand what you were signing up for, nothing hidden or in 'fine print' so to speak. Reviewed on: 12th August 2020

Straightforward pet insurance

5
A really simple process to set up a policy for our new pup, everything clearly explained. The price was better than a big competitor for the same level of cover too. Follow-up email with offer of a named advisor (who's also a veterinary nurse) was very reassuring. Reviewed on: 12th August 2020

Smooth and user friendly

5
Not too complicated, affordable, user friendly interface on the website and lots of opportunities to win competitions from their partners. Reviewed on: 12th August 2020

Waggel makes it automated yet with great customer experience

5
My experience with Waggel has been great so far. Their customer experience team has contacted me proactively, instead of me having to chase them down. The system is well automated, and things just seem to run smoothly. Great Insurance! Reviewed on: 12th August 2020

A***

5
So simple to sign up to, great flexible excess options, user intuitive website, and lots of Brand benefits too! Reviewed on: 12th August 2020

New and innovative

5
I chose Waggel to ensure my new puppy As their online presence is very innovative within the pet insurance world and allowed for choices regarding the insurance. Hopefully I do not have to use their services very soon but I’m sure when I will need to they will be efficient Reviewed on: 12th August 2020

Easy and clear

5
It’s not often that insurance is easy to understand and clear about what you’re actually getting. Getting started with waggel took no time at all and was very obvious of the level of cover, costs etc. Would be nice to have the option to add on existing conditions but they are very clear on this point, so can’t complain. Reviewed on: 12th August 2020

Pet Insurance: Re-imagined

5
Having Waggel has given me complete peace of mind with our newly-rescued dog. She is full of life and wants to explore the world around her, but we know nothing about her background, her genes, or even how she'll behave near roads. Waggel coverage is great value, and so easy to manage, tweak and renew! To be honest, I considered not ensuring her because of the hassle we've experienced in the past - eg. insurers not covering for a problem once it's been diagnosed. Having medical and liability cover gives me the confidence to enjoy watching my little fur-baby explore the world around us. Reviewed on: 12th August 2020

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