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Waggel: Pet insurance reviews

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4.73
Based on 1,244 reviews, last reviewed 7th Aug 2025
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Latest highest rating:

5

Easy experience, and good deal. Easy experience, and good deal. A little too over the top with communications during the quoting process and marketing since but provide some really g... Read more Reviewed on: 25th March 2025
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jake_sandford

Latest lowest rating:

1

Scam insurance, great until you make a claim. Initially I was really happy with how good their website was to use, how good the price was and everything seemed great that was until making a claim ... Read more Reviewed on: 7th August 2025
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RC
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About this product

Waggel offer lifetime pet insurance policies.

There’s a £0 excess option available and you can get free vet, behaviour and nutritionist video calls as part of your Waggle pet insurance policy. Waggel cover treatment costs associated with dental-related accidents and illnesses.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

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Waggel Pet insurance reviews (1244)

New and innovative

5
I chose Waggel to ensure my new puppy As their online presence is very innovative within the pet insurance world and allowed for choices regarding the insurance. Hopefully I do not have to use their services very soon but I’m sure when I will need to they will be efficient Reviewed on: 12th August 2020
Maxine Gosden's avatar
Maxine Gosden

Easy and clear

5
It’s not often that insurance is easy to understand and clear about what you’re actually getting. Getting started with waggel took no time at all and was very obvious of the level of cover, costs etc. Would be nice to have the option to add on existing conditions but they are very clear on this point, so can’t complain. Reviewed on: 12th August 2020
Scott's avatar
Scott

Pet Insurance: Re-imagined

5
Having Waggel has given me complete peace of mind with our newly-rescued dog. She is full of life and wants to explore the world around her, but we know nothing about her background, her genes, or even how she'll behave near roads. Waggel coverage is great value, and so easy to manage, tweak and renew! To be honest, I considered not ensuring her because of the hassle we've experienced in the past - eg. insurers not covering for a problem once it's been diagnosed. Having medical and liability cover gives me the confidence to enjoy watching my little fur-baby explore the world around us. Reviewed on: 12th August 2020
Mrs S's avatar
Mrs S

Good cover at a good price.

4
Whilst I haven't yet needed to make a claim, I'm impressed with the ethos of this company. With a free behaviour consultation and video calls to the vets, and charitable donations too, it seems to be about more than just making money. Reviewed on: 12th August 2020
Ruth Robinson 's avatar
Ruth Robinson

New age Pet insurance

5
Pet insurance doesn't get much better than this - as a millennial i want to use firms which cater for my needs. The online platform is excellent and the features and benefits with Waggel are next level. Wouldn't hesitate to recommend to a friend/family member. Reviewed on: 12th August 2020
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[email protected]

Easy to use, great price, helpful service.

5
Very happy with the price I pay for the cover I get. I like how flexible the insurance is and how I can change amounts I pay to what the insurance pays. I love how everything is done online as I don’t like talking to people so that is a real plus. Would definitely recommend waggle. Reviewed on: 12th August 2020
Billie B's avatar
Billie B

Good value and great bonuses

5
Luckily, we have never had to claim through Waggel, however we have used a through of the extra bonuses you get when insuring through them. We’ve used the free First Vet video call consultations twice (saved us about £60 by not having to go to the vets to enquire about puppy issues) and we saved 50% on dog food and treats too! It’s always annoying paying insurance- putting out money for something you may never need, but Waggel make it that little bit better with the added perks. Reviewed on: 12th August 2020
Lucy Victoria's avatar
Lucy Victoria

Showing the industry how pet insurance should be

5
I’ve already been with some of the big names in pet insurance. But what a breath of fresh air Waggle are. From their simple sign up process to their great value for money premiums. Give them a check out. Reviewed on: 12th August 2020
Sam Gaw's avatar
Sam Gaw

Clear. Innovative. Passionate. And cost effective enough to make any pet owner Waggel.

5
I was with Pet Plan for 13 years. But what hooked me in to Waggel - apart from the brand look and feel, the costs and the ease of getting quotations. Was the clear and concise information, and an instance sense of trust. That can only come through from a Company that is passionate about what they do and why. Reviewed on: 12th August 2020
Louisa Johnson's avatar
Louisa Johnson

Simply superb

5
Really professional company that offers simple and affordable packages with great cover and customer service. Reviewed on: 12th August 2020
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Liam

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