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Waggel: Pet insurance reviews

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4.74
Based on 1,245 reviews, last reviewed 23rd Jan 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
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9%
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1%
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0%
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1%

Latest highest rating:

5

Easy experience, and good deal. Easy experience, and good deal. A little too over the top with communications during the quoting process and marketing since but provide some really g... Read more Reviewed on: 25th March 2025
jake_sandford's avatar
jake_sandford

Latest lowest rating:

1

Worst pet insurance ever! Waggle refused to pay our claim for an emergency vet treatment when our dog had breathing problems. Referred it to a pre existing condition when our d... Read more Reviewed on: 23rd January 2026
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Simon
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About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

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Waggel Pet insurance reviews (1245)

Pet cover, service and price second to none.

5
After checking many pet insurance web sites and a few not on search engines, we found that Waggel suited our needs and gave us the cover we needed for our newly acquired puppy. Reviewed on: 12th August 2020
Linda's avatar
Linda

Best pet insurance on the market

5
Very happy with Waggel. Apart from the fact that it offers very competitive prices, their customer service is very friendly and always very helpful. Their website is also well done and you can access also other interesting offers on pet care. Fully recommended! Reviewed on: 12th August 2020
Silvia's avatar
Silvia

Simple, great value

5
Easy to use website, informative. Great levels of cover Reviewed on: 12th August 2020
Gary Budd's avatar
Gary Budd

Best pet insurance out there

5
Easy to use and transparency on all costs. Fun rewards perks Reviewed on: 12th August 2020
Anezka Kratkocka's avatar
Anezka Kratkocka

Stress free piece of mind

5
Stress free and approachable experience in signing up to cover my furry friends. Everything is clear and concise and gives confidence in the product without over complicating or needing endless phone calls. Would certainly recommend to any pet owner. Reviewed on: 12th August 2020
Danielp4219's avatar
Danielp4219

What a pet owner needs to feel safe!

5
So easy to set up. Swift responses if you make contact. Feel like you’re part of one big family. Reviewed on: 12th August 2020
Carol's avatar
Carol

Pet insurance made easy

5
It was incredibly easy to sign on with Waggel, from their platform experience to their product descriptions they made it simple to understand what you were signing up for, nothing hidden or in 'fine print' so to speak. Reviewed on: 12th August 2020
CaroT's avatar
CaroT

Straightforward pet insurance

5
A really simple process to set up a policy for our new pup, everything clearly explained. The price was better than a big competitor for the same level of cover too. Follow-up email with offer of a named advisor (who's also a veterinary nurse) was very reassuring. Reviewed on: 12th August 2020
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Jub

Smooth and user friendly

5
Not too complicated, affordable, user friendly interface on the website and lots of opportunities to win competitions from their partners. Reviewed on: 12th August 2020
jarms's avatar
jarms

Waggel makes it automated yet with great customer experience

5
My experience with Waggel has been great so far. Their customer experience team has contacted me proactively, instead of me having to chase them down. The system is well automated, and things just seem to run smoothly. Great Insurance! Reviewed on: 12th August 2020
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Bernardo Guerreiro

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