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Waggel: Pet insurance reviews

View other Waggel products
4.15
Based on 1,259 reviews, last reviewed 2nd Sep 2026
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great triage system with an app which is super helpf... Great triage system with an app which is super helpful and not always pushing for vet visits. Reasonable price but I do have quite a high excess to ge... Read more Reviewed on: 2nd September 2026
Dan-'s avatar
Dan-

Latest lowest rating:

1

Triage service sucks They have this policy where you have to first go through a digital call with a vet before you can visit a vet. If you visit a vet first and don’t do ... Read more Reviewed on: 31st July 2026
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Ken B
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About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

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Waggel Pet insurance reviews (1259)

Definitely worth it

5
I joined Waggel after a family member was overwhelmed by the service they provided when their dog has multiple leg issues which required surgery. I haven't been disappointed and would thoroughly recommend them! Reviewed on: 12th August 2020
rebeccafrost's avatar
rebeccafrost

Lovely company

5
I have my 3 cats insured with Waggel and not only is the cost amazing, they have a Facebook group which is nice to be able to interact with the people in the company. They definitely make you feel welcomed and not at all like they are just after your money. Waggel care deeply about their human and animal customers! Reviewed on: 12th August 2020
Beth's avatar
Beth

There when you need it

5
reasonable price for all 4 of my cats. App Interface is self explanatory therefore easy to navigate. Also access to First Vet, so nice having quick and easy vet appointment with out the stress of caging the critters up and putting them in the car. Reviewed on: 12th August 2020
Hannah's avatar
Hannah

Best Pet Insurance

5
Panda is healthy puppy and we love waggel its a smart insurance for happy puppies Reviewed on: 12th August 2020
fofee's avatar
fofee

simple and straightforward.

5
When purchasing, it is clear what the policy actually covers you for, and how that compares to others. The options gave me precisely the choices i wanted and the information i needed to make my choice. Reviewed on: 12th August 2020
SimonPretty's avatar
SimonPretty

Easy & reassuring

5
So easy to set up, everything was explained thoroughly and free of jargon. The content sent out is always really useful and engaging. Reviewed on: 12th August 2020
Leona's avatar
Leona

Cat insurance

5
Although we haven't had to claim, thankfully, our experience with waggel has been easy and straightforward. We often get notifications from them too. Reviewed on: 12th August 2020
Tracey's avatar
Tracey

Cheaper but still great cover

5
We did our research when it came to insuring our puppy. Waggel was cheaper but still have the same cover as the more expensive insurance companies. It’s quick and easy to set up online and we would recommend Waggel to friends and family. Reviewed on: 12th August 2020
Christopher D'Aguiar's avatar
Christopher D'Aguiar

All about the animals

5
Apart from the fact that the whole registration process being simple and straightforward, what drew me to take out this cover (regardless of cost) is that if you dont make any claim the they donate the money you have paid to your chosen charity! Reviewed on: 12th August 2020
Jane Higgins's avatar
Jane Higgins

Plenty to wag about!

5
Very easy to set policy up on line and a reasonable price. Great no nonsense pet insurance. Reviewed on: 12th August 2020
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Fortunel

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