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Waggel: Pet insurance reviews

4.74
Based on 1,248 reviews, last reviewed 24th Mar 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Waggle was easy to use and add more of my pets, I ha... Waggle was easy to use and add more of my pets, I have 4 with different requirements. Process was easy. Reviewed on: 24th March 2026
Sara F's avatar
Sara F

Latest lowest rating:

1

Worst pet insurance ever! Waggle refused to pay our claim for an emergency vet treatment when our dog had breathing problems. Referred it to a pre existing condition when our d... Read more Reviewed on: 23rd January 2026
Simon's avatar
Simon

About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

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Waggel Pet insurance reviews (1248)

Great

5
Although I haven't been with you very long it's nice to see that dispite this I'm kept fully informed of changes ect , great little company glad I found you Reviewed on: 16th September 2020

Waggel actually care

5
I have no complaints about this provider. They ask after your pet when they aren’t doing too well which makes a big difference. They are forward thinking and innovative in terms of provision of service, I look forward to seeing what they come up with next Reviewed on: 16th September 2020

Great insurance

5
One of the most affordable pet insurances in the U.K., and really offers a lot and it’s very customisable. We already used the 24/7 call to the vet once and it was such a relief to be able to contact a friendly professional rather than rushing to out of hours services and potentially spending hundreds of pounds for nothing! (Puppy was just being dramatic) Reviewed on: 16th September 2020

Happy

5
Happy with service. Great think when reccomend you get 1 month free. Reviewed on: 16th September 2020

Very simple to use

4
very simple to use and good value Reviewed on: 16th September 2020

Simple and straightforward

5
Simple and straightforward to arrange cover with comprehensive cover and a competitive premium Reviewed on: 16th September 2020

Surprisingly Easy

5
In my experience Waggel gave me the easiest method for signing up my dog’s insurance. Clear & simple process, with clarity of price options allowing me to make easy choices. Making a claim was just as straightforward- basically a couple of clicks and a simple follow up email and we were sorted. Reviewed on: 16th September 2020

Purrrrr-fect

5
Waggle is easy to use and offers great freebies - like virtual consults - that have made it simple to look after my pets Reviewed on: 16th September 2020

Quick and easy to set up

5
I messed up my initial sign up and failed to take advantage of an offer I had received, I let waggel know and they sorted it out straight away. If thats the way they handle everything I'm sure they'll be just the people to help look after my puppy Reviewed on: 16th September 2020

Trusted, highly recommended

5
Early days for us but all that I have heard is coming true. Very pleasant to deal with and a fair price. What more can anyone want Reviewed on: 16th September 2020

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