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Waggel: Pet insurance reviews

4.15
Based on 1,259 reviews, last reviewed 2nd Sep 2026
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great triage system with an app which is super helpf... Great triage system with an app which is super helpful and not always pushing for vet visits. Reasonable price but I do have quite a high excess to ge... Read more Reviewed on: 2nd September 2026
Dan-'s avatar
Dan-

Latest lowest rating:

1

Triage service sucks They have this policy where you have to first go through a digital call with a vet before you can visit a vet. If you visit a vet first and don’t do ... Read more Reviewed on: 31st July 2026
Ken B's avatar
Ken B

About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

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Waggel Pet insurance reviews (1259)

Good easy and straightforward cover

4
Waggel is so easy to set up, they're very clear on what you get for your cover and good communication. Reviewed on: 16th September 2020

Great

5
Although I haven't been with you very long it's nice to see that dispite this I'm kept fully informed of changes ect , great little company glad I found you Reviewed on: 16th September 2020

Waggel actually care

5
I have no complaints about this provider. They ask after your pet when they aren’t doing too well which makes a big difference. They are forward thinking and innovative in terms of provision of service, I look forward to seeing what they come up with next Reviewed on: 16th September 2020

Great insurance

5
One of the most affordable pet insurances in the U.K., and really offers a lot and it’s very customisable. We already used the 24/7 call to the vet once and it was such a relief to be able to contact a friendly professional rather than rushing to out of hours services and potentially spending hundreds of pounds for nothing! (Puppy was just being dramatic) Reviewed on: 16th September 2020

Happy

5
Happy with service. Great think when reccomend you get 1 month free. Reviewed on: 16th September 2020

Very simple to use

4
very simple to use and good value Reviewed on: 16th September 2020

Simple and straightforward

5
Simple and straightforward to arrange cover with comprehensive cover and a competitive premium Reviewed on: 16th September 2020

Surprisingly Easy

5
In my experience Waggel gave me the easiest method for signing up my dog’s insurance. Clear & simple process, with clarity of price options allowing me to make easy choices. Making a claim was just as straightforward- basically a couple of clicks and a simple follow up email and we were sorted. Reviewed on: 16th September 2020

Purrrrr-fect

5
Waggle is easy to use and offers great freebies - like virtual consults - that have made it simple to look after my pets Reviewed on: 16th September 2020

Quick and easy to set up

5
I messed up my initial sign up and failed to take advantage of an offer I had received, I let waggel know and they sorted it out straight away. If thats the way they handle everything I'm sure they'll be just the people to help look after my puppy Reviewed on: 16th September 2020

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