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Waggel: Pet insurance reviews

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4.73
Based on 1,244 reviews, last reviewed 7th Aug 2025
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
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9%
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1%
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0%
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Latest highest rating:

5

Easy experience, and good deal. Easy experience, and good deal. A little too over the top with communications during the quoting process and marketing since but provide some really g... Read more Reviewed on: 25th March 2025
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jake_sandford

Latest lowest rating:

1

Scam insurance, great until you make a claim. Initially I was really happy with how good their website was to use, how good the price was and everything seemed great that was until making a claim ... Read more Reviewed on: 7th August 2025
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RC
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About this product

Waggel offer lifetime pet insurance policies.

There’s a £0 excess option available and you can get free vet, behaviour and nutritionist video calls as part of your Waggle pet insurance policy. Waggel cover treatment costs associated with dental-related accidents and illnesses.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

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Waggel Pet insurance reviews (1244)

Excellent customer service

5
Easy to compare and buy, excellent service. Reviewed on: 16th September 2020
S's avatar
S

Fantaatic

5
So easy to use and definitely doggy friendly. Even an old non computer savvy person like me can do it. I have told all my friends about it Reviewed on: 16th September 2020
Hayley's avatar
Hayley

New Pet insurance

4
Not had to claim yet but have used the 24/7 vet, which was very useful. Reviewed on: 16th September 2020
Kimberley Morby 's avatar
Kimberley Morby

Great insurance

5
Really comprehensive cover and easy to understand policy. Reviewed on: 16th September 2020
Loraine's avatar
Loraine

Easy quick and affordable

5
I heard about Waggel when someone posted they had insured their dog through it on Facebook so I took a look was really impressed with how easy it was to understand and set up so changed to them and got better service and saved £10 a month. I'm delighted. Waggel have made pet insurance a pleasure not a pain. Reviewed on: 16th September 2020
Vicky Hodgson's avatar
Vicky Hodgson

Pet Insurance 2.0

4
Waggel pet insurance is extremely easy to set up, managed online and provides good cover at competitive prices. You also get access to cool offers and extras on the app so it’s always worth popping by even if you pet is in great health! Reviewed on: 16th September 2020
Clair Squires's avatar
Clair Squires

Pet insurance made simple

5
I have been a customer of Waggel for very long, but so far it's been great. Sign-up was quick and easy, information was clear and concise and I was able to adjust the cover to fit my budget. Would set recommend Waggel as this company is a breath of fresh air in a world where it feels like everyone is trying to pull a fast one and bury the ts&cs in a mountain of complicated language and fine print. Reviewed on: 16th September 2020
James Louis Edouard Regout's avatar
James Louis Edouard Regout

Spot on insurance

5
So I’m a new customer and cannot comment on making a claim but was recommended Waggel by a friend who said it was an easy experience at a difficult time. My recommendation comes from the easy to understand process of taking our insurance. So complicated elsewhere but the sliding calculator and explanations at every step of the way made it a doddle. Plus the dashboard has great perks for pets and humans alike. I’ve already used a consultation with a dog nutritionist that was really helpful. And finally they were the cheapest for the level of cover I required, what’s not to like!! Reviewed on: 15th September 2020
Shunt's avatar
Shunt

Feels so personal

5
Loving Waggel. Feels like a company that really cares. Reviewed on: 15th September 2020
Jacquie Stewart's avatar
Jacquie Stewart

Gives me peace of mind

5
My cat is my most prized possession and Being able to have a vet call especially during lockdown was the best thing ever. My cat was snotty and sneezing a lot and I didn’t know what it was. The vet helped put my mind at ease. Reviewed on: 15th September 2020
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Memi Loves-Poetry

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