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Waggel: Pet insurance reviews

4.73
Based on 1,245 reviews, last reviewed 23rd Jan 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
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89%
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9%
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1%
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0%
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Latest highest rating:

5

Easy experience, and good deal. Easy experience, and good deal. A little too over the top with communications during the quoting process and marketing since but provide some really g... Read more Reviewed on: 25th March 2025
jake_sandford's avatar
jake_sandford

Latest lowest rating:

1

Worst pet insurance ever! Waggle refused to pay our claim for an emergency vet treatment when our dog had breathing problems. Referred it to a pre existing condition when our d... Read more Reviewed on: 23rd January 2026
Simon's avatar
Simon

About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

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Waggel Pet insurance reviews (1245)

Fantastic experience

5
No fuss and easy to set up. Nothing like anything I’ve experienced before. Reviewed on: 15th September 2020

Easy to get a quote and simple to sign up

5
Everything was clear and simple from getting a quote to signing up! Reviewed on: 15th September 2020

Best insurance for my old moggy

5
fair price, good cover and a fantastic customer service team. Not much more to ask from snd insurer. Reviewed on: 15th September 2020

Great first experience in pet insurance, brilliant company who deserve to succeed & grow.

5
The experience I’ve had with Waggel has been brilliant, so easy to set up the right peg insurance for our dog, great customer experience & very competitive on price. Thanks Waggel!! Reviewed on: 15th September 2020

User friendly

5
I found it very easy to enter The requested information and the quotes and system was very easy to set up. All explained in easy to understand language and benefits listed. Reviewed on: 15th September 2020

Very easy and straightforward

5
The process of setting up the insurance was very straightforward and didn't take much time. Not full of jargon and very clear to see what you get for your money. Reviewed on: 15th September 2020

Great all round insurance for pup

4
Love the inclusion of online vet and pet behaviour consultation with Junior! No major claims yet thankfully but peace of mind. Reviewed on: 15th September 2020

Insurance without the guesswork

5
Waggel is absolutely the pet insurance of the future! The easy to use online platform, chat function that lets you message with a real person, and simple straight forward claim process takes all of the guesswork out of insurance. I recommend Waggel to every pet owner I know! Reviewed on: 15th September 2020

Wagtastic

5
Easy to join, friendly staff, simple to get the right insurance for your woof Reviewed on: 15th September 2020

Genuinely care about how much you love your dog.

5
Their cutomer service was outstanding. Replied straight away. They were so understanding when we lost our boy so suddenly. Online so easy to use. We cannot thank them enough and have insured with Waggle again for our new puppies. Great company. Reviewed on: 15th September 2020

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