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Waggel: Pet insurance reviews

4.75
Based on 1,248 reviews, last reviewed 24th Mar 2026
300% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Waggle was easy to use and add more of my pets, I ha... Waggle was easy to use and add more of my pets, I have 4 with different requirements. Process was easy. Reviewed on: 24th March 2026
Sara F's avatar
Sara F

Latest lowest rating:

1

Worst pet insurance ever! Waggle refused to pay our claim for an emergency vet treatment when our dog had breathing problems. Referred it to a pre existing condition when our d... Read more Reviewed on: 23rd January 2026
Simon's avatar
Simon

About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

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Waggel Pet insurance reviews (1248)

Insurance without the guesswork

5
Waggel is absolutely the pet insurance of the future! The easy to use online platform, chat function that lets you message with a real person, and simple straight forward claim process takes all of the guesswork out of insurance. I recommend Waggel to every pet owner I know! Reviewed on: 15th September 2020

Wagtastic

5
Easy to join, friendly staff, simple to get the right insurance for your woof Reviewed on: 15th September 2020

Genuinely care about how much you love your dog.

5
Their cutomer service was outstanding. Replied straight away. They were so understanding when we lost our boy so suddenly. Online so easy to use. We cannot thank them enough and have insured with Waggle again for our new puppies. Great company. Reviewed on: 15th September 2020

Easy to sign up and great oerks

5
The sign up process was easy. It explained everything in a way I could understand. Reviewed on: 15th September 2020

The claims process is a breeze

5
So easy to apply for your claim online and a few days later you are notified of it being approved. I got the funds paid into my account within 24 hours of receiving the email confirming it. When I needed to get in touch I just went on online chat. So easy. Reviewed on: 15th September 2020

Excellent straightforward insurers with great communication.

5
Easy to navigate website, straightforward way to make a claim and check on the progress of the claim with fast and prompt payment. Excellent! Reviewed on: 15th September 2020

Great so far

5
Found using Waggel super simple and great for our pup Alfie Reviewed on: 15th September 2020

Quick and easy

5
Quick and easy to get the right kind of cover for my cat. Reviewed on: 15th September 2020

Comprehensive cover at a great price

5
The website is easy to navigate and the cover options are clearly presented. The products come at a very reasonable price. Have already recommended to my friends and family . Reviewed on: 15th September 2020

Flexible Pet Insurance at a reasonable cost.

5
I like the way you can choose the level of cover and excess you're prepared to pay. It's very easy to select your preferences and see the resulting monthly premium. Waggel appear to be an ethical insurance company :0) Reviewed on: 15th September 2020

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