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Waggel: Pet insurance reviews

View other Waggel products
4.15
Based on 1,259 reviews, last reviewed 2nd Sep 2026
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great triage system with an app which is super helpf... Great triage system with an app which is super helpful and not always pushing for vet visits. Reasonable price but I do have quite a high excess to ge... Read more Reviewed on: 2nd September 2026
Dan-'s avatar
Dan-

Latest lowest rating:

1

Triage service sucks They have this policy where you have to first go through a digital call with a vet before you can visit a vet. If you visit a vet first and don’t do ... Read more Reviewed on: 31st July 2026
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Ken B
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About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

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Waggel Pet insurance reviews (1259)

Excellent product easy to get the cover you need

5
It was that easy to get my pet insurance sorted I actually managed to do it whilst stood in a queue for my local butchers! Reviewed on: 15th September 2020
Katrina Turton's avatar
Katrina Turton

Great company,

5
So pleased to have my dog insured with them. Reviewed on: 15th September 2020
June Wiltshire's avatar
June Wiltshire

At last pet insurance to fit with the urban hipster!

5
I don’t like buying from large insurance companies, I have longed for something like this to come along for ever! Transparent insurance, with an edgy cool feel and great social media presence. The best bit is your charity donations, ethics play a big part in my buying choices and you guys have nailed it! Reviewed on: 15th September 2020
Abbi McGregor's avatar
Abbi McGregor

Great service!

5
I was looking for easy, hassle free pet insurance which I could sort online. The reviews of Waggel persuaded me and I'm very pleased so far! Reviewed on: 15th September 2020
Sam's avatar
Sam

Straight forward, dental, In black and white

5
Absolutely brilliant, they don't use funny words to catch you out... simple straight forward... when I joined online I had a phone call to check why I wanted certain things on my insurance and made sure that it suited me and my dogs needs... I looked on other pet insurance sites and it didn't make much sense in what I was looking for. Reviewed on: 15th September 2020
Abii Siddall's avatar
Abii Siddall

Very impressed

5
Thus far, thankfully our dog hasnt needed to use the insurance, but we know that everything is covered with Waggel as they go through everything when you sign up for the insurance and explain what is covered and ensure you know who to call to make a claim. Reviewed on: 15th September 2020
Sophiepad's avatar
Sophiepad

Super easy and great benefits

5
As a first time pet owner, this insurance was super easy and clear to understand with no hidden catches. The free video calls to vets is also a massive plus Reviewed on: 15th September 2020
rhona's avatar
rhona

Good price and great service.

5
Not had a problem with waggel, and they also have good discounts. Reviewed on: 15th September 2020
Danielle Istead's avatar
Danielle Istead

New customer

5
Really simple explanation of what is covered and good flexibility to choose cover within budget. Best cover and price I could find as cheaper ones have so many exclusions. Customer service very helpful with payment difficulty setting up and ensured I got month free! Thankfully not had to claim but very pleased so far! Reviewed on: 15th September 2020
Wendy's avatar
Wendy

Great service so far

5
I have yet to claim with Waggel, but from what I've seen so far I'm impressed - a great website and competitive pricing. Reviewed on: 15th September 2020
Oli's avatar
Oli

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