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Waggel: Pet insurance reviews

View other Waggel products
4.74
Based on 1,245 reviews, last reviewed 23rd Jan 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
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9%
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1%
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0%
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Latest highest rating:

5

Easy experience, and good deal. Easy experience, and good deal. A little too over the top with communications during the quoting process and marketing since but provide some really g... Read more Reviewed on: 25th March 2025
jake_sandford's avatar
jake_sandford

Latest lowest rating:

1

Worst pet insurance ever! Waggle refused to pay our claim for an emergency vet treatment when our dog had breathing problems. Referred it to a pre existing condition when our d... Read more Reviewed on: 23rd January 2026
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Simon
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About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

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Waggel Pet insurance reviews (1245)

Straight forward, dental, In black and white

5
Absolutely brilliant, they don't use funny words to catch you out... simple straight forward... when I joined online I had a phone call to check why I wanted certain things on my insurance and made sure that it suited me and my dogs needs... I looked on other pet insurance sites and it didn't make much sense in what I was looking for. Reviewed on: 15th September 2020
Abii Siddall's avatar
Abii Siddall

Very impressed

5
Thus far, thankfully our dog hasnt needed to use the insurance, but we know that everything is covered with Waggel as they go through everything when you sign up for the insurance and explain what is covered and ensure you know who to call to make a claim. Reviewed on: 15th September 2020
Sophiepad's avatar
Sophiepad

Super easy and great benefits

5
As a first time pet owner, this insurance was super easy and clear to understand with no hidden catches. The free video calls to vets is also a massive plus Reviewed on: 15th September 2020
rhona's avatar
rhona

Good price and great service.

5
Not had a problem with waggel, and they also have good discounts. Reviewed on: 15th September 2020
Danielle Istead's avatar
Danielle Istead

New customer

5
Really simple explanation of what is covered and good flexibility to choose cover within budget. Best cover and price I could find as cheaper ones have so many exclusions. Customer service very helpful with payment difficulty setting up and ensured I got month free! Thankfully not had to claim but very pleased so far! Reviewed on: 15th September 2020
Wendy's avatar
Wendy

Great service so far

5
I have yet to claim with Waggel, but from what I've seen so far I'm impressed - a great website and competitive pricing. Reviewed on: 15th September 2020
Oli's avatar
Oli

A great insurer

4
I found them online and was impressed with their openness, transparency and tech they use, and a great policy too Reviewed on: 15th September 2020
Nick 's avatar
Nick

Useful, easy and great

5
I signed up with waggle as they have many perks and membership opportunities at a great price. Making claims is also very easy and we got our money back within 2 weeks. Reviewed on: 15th September 2020
Jenny Simonsen's avatar
Jenny Simonsen

Great customer experience

5
Had great customer experience and support on the chat function when taking out the insurance policy for my puppy Reviewed on: 15th September 2020
Jayne Emery's avatar
Jayne Emery

Simple, comprehensive, great value

5
Simple, comprehensive, great value Reviewed on: 15th September 2020
Neil Thorne's avatar
Neil Thorne

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