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Waggel: Pet insurance reviews

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4.74
Based on 1,245 reviews, last reviewed 23rd Jan 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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Latest highest rating:

5

Easy experience, and good deal. Easy experience, and good deal. A little too over the top with communications during the quoting process and marketing since but provide some really g... Read more Reviewed on: 25th March 2025
jake_sandford's avatar
jake_sandford

Latest lowest rating:

1

Worst pet insurance ever! Waggle refused to pay our claim for an emergency vet treatment when our dog had breathing problems. Referred it to a pre existing condition when our d... Read more Reviewed on: 23rd January 2026
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Simon
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About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

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Waggel Pet insurance reviews (1245)

So easy to take out

5
Very easy and quick to set up. Great app, apparently claiming is just as simple. Perfect for a new pet! Reviewed on: 15th September 2020
Rhiannon G's avatar
Rhiannon G

Quick and easy process

5
the whole process to sign up was easy. They offer a good price depending on the animal you are insuring. Would highly recommend. Reviewed on: 15th September 2020
Aimee Meredith's avatar
Aimee Meredith

Simple and Easy

5
Brilliant customer service. I haven't claimed yet but they were super efficient at updating my new address and refunded me the difference as the amended policy was cheaper. Reviewed on: 15th September 2020
Jan's avatar
Jan

Excellent scheme

4
Good value for money and excellent service Reviewed on: 15th September 2020
Birgit Filby Hobbs's avatar
Birgit Filby Hobbs

New dog - new insurance

5
It was so easy to get my new dog's insurance set up. I tried comparison sites & was keeping being logged out and/or not being able to amend original data When I did get back in all the info was wrong. Waggel got it right first time attempt. Well done. Reviewed on: 15th September 2020
Elizabeth Robinson's avatar
Elizabeth Robinson

So simple!

5
Loved that it was super easy and fast to set up, fully insured now which is peace of mine.. thanks Waggel Reviewed on: 15th September 2020
Rebecca Cousins's avatar
Rebecca Cousins

Excellent product easy to get the cover you need

5
It was that easy to get my pet insurance sorted I actually managed to do it whilst stood in a queue for my local butchers! Reviewed on: 15th September 2020
Katrina Turton's avatar
Katrina Turton

Great company,

5
So pleased to have my dog insured with them. Reviewed on: 15th September 2020
June Wiltshire's avatar
June Wiltshire

At last pet insurance to fit with the urban hipster!

5
I don’t like buying from large insurance companies, I have longed for something like this to come along for ever! Transparent insurance, with an edgy cool feel and great social media presence. The best bit is your charity donations, ethics play a big part in my buying choices and you guys have nailed it! Reviewed on: 15th September 2020
Abbi McGregor's avatar
Abbi McGregor

Great service!

5
I was looking for easy, hassle free pet insurance which I could sort online. The reviews of Waggel persuaded me and I'm very pleased so far! Reviewed on: 15th September 2020
Sam's avatar
Sam

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