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Waggel: Pet Insurance reviews

4.73
Based on 1,243 reviews, last reviewed 18th Jun 2025
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
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9%
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1%
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0%
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1%

Latest highest rating:

5

Easy experience, and good deal. Easy experience, and good deal. A little too over the top with communications during the quoting process and marketing since but provide some really g... Read more Reviewed on: 25th March 2025
jake_sandford's avatar
jake_sandford

Latest lowest rating:

1

Waggel will add "triage" to your policy without aski... Waggel will add "triage" to your policy without asking, then refuse to remove it when you notice. ONly way to remove it is to cancel and restart the p... Read more Reviewed on: 18th June 2025
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sam

About this product

Before taking out a new pet insurance policy, check customer reviews to be confident that the provider is reputable. We’ve got plenty of Waggel pet insurance reviews to help you understand more about the provider.

Waggel provides pet insurance for cats and dogs. Unlike many insurers, Waggel does not offer different types of policies but instead offers one all-inclusive policy. The policy provides access to 24/7 vet video calls as well as consultations with behaviour and nutrition specialists. Waggel policyholders can benefit from a simplified online claims process, as well as new rewards and perks every month.

If Waggel sounds like the right insurer for you, gain valuable insight into the provider by reading our Waggel pet insurance reviews. Find out how satisfied customers have been with the all-inclusive policy. Learn more about the claims process and how simple policyholders have found it. Find out why customers chose Waggel and whether they would renew their policy with the provider. All of this and more can be found in the reviews on Smart Money People.

Have you had a pet insurance policy with Waggel? Share your experience by writing an honest review and help other pet owners doing their research. Tell us why you chose Waggel as your pet insurance provider, and whether it has lived up to your expectations. Tell us what animal you insured and how secure you have found the all-inclusive policy. If you’ve had experience with the customer service team or claims process, share details with our Smart Money People community. Whether good or bad, leave a Waggel pet insurance review today. Together, we can help people like you make better financial decisions.

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Waggel Pet Insurance reviews (1243)

Simple and Easy

5
Brilliant customer service. I haven't claimed yet but they were super efficient at updating my new address and refunded me the difference as the amended policy was cheaper. Reviewed on: 15th September 2020

Excellent scheme

4
Good value for money and excellent service Reviewed on: 15th September 2020

New dog - new insurance

5
It was so easy to get my new dog's insurance set up. I tried comparison sites & was keeping being logged out and/or not being able to amend original data When I did get back in all the info was wrong. Waggel got it right first time attempt. Well done. Reviewed on: 15th September 2020

So simple!

5
Loved that it was super easy and fast to set up, fully insured now which is peace of mine.. thanks Waggel Reviewed on: 15th September 2020

Excellent product easy to get the cover you need

5
It was that easy to get my pet insurance sorted I actually managed to do it whilst stood in a queue for my local butchers! Reviewed on: 15th September 2020

Great company,

5
So pleased to have my dog insured with them. Reviewed on: 15th September 2020

At last pet insurance to fit with the urban hipster!

5
I don’t like buying from large insurance companies, I have longed for something like this to come along for ever! Transparent insurance, with an edgy cool feel and great social media presence. The best bit is your charity donations, ethics play a big part in my buying choices and you guys have nailed it! Reviewed on: 15th September 2020

Great service!

5
I was looking for easy, hassle free pet insurance which I could sort online. The reviews of Waggel persuaded me and I'm very pleased so far! Reviewed on: 15th September 2020

Straight forward, dental, In black and white

5
Absolutely brilliant, they don't use funny words to catch you out... simple straight forward... when I joined online I had a phone call to check why I wanted certain things on my insurance and made sure that it suited me and my dogs needs... I looked on other pet insurance sites and it didn't make much sense in what I was looking for. Reviewed on: 15th September 2020

Very impressed

5
Thus far, thankfully our dog hasnt needed to use the insurance, but we know that everything is covered with Waggel as they go through everything when you sign up for the insurance and explain what is covered and ensure you know who to call to make a claim. Reviewed on: 15th September 2020

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