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Waggel: Pet insurance reviews

4.05
Based on 1,250 reviews, last reviewed 21st May 2026
50% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Waggle was easy to use and add more of my pets, I ha... Waggle was easy to use and add more of my pets, I have 4 with different requirements. Process was easy. Reviewed on: 24th March 2026
Sara F's avatar
Sara F

Latest lowest rating:

1

I deeply regret choosing Waggel pet insurance provider. I deeply regret choosing this pet insurance provider. What's marketed as comprehensive cover is riddled with unreasonably low policy limits that bear ... Read more Reviewed on: 21st May 2026
Gordon R's avatar
Gordon R

About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

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Waggel Pet insurance reviews (1250)

Charming

5
Charming company and the access to vet video calls is such a comfort Reviewed on: 15th September 2020

Very easy

5
Joined early this year very easy to join no complaints. Reviewed on: 15th September 2020

Amazing service at affordable price

5
I love services that offer online chat support and with Waggle, you even get video consultation with a vet! Totally impressed and as cheap as many other very basic insurers. Am recommending Waggel to all my pet owning friends! Reviewed on: 15th September 2020

Fast claims process

5
My unexpected claim for investigation of a grass seed up our dog’s nose was settled so quickly and pleasantly I could hardly believe I was dealing with an insurance company! Reviewed on: 15th September 2020

Quick Simple & affordable

5
Very easy to find my breed, sign up and set up the insurance plan. Would recommend. Reviewed on: 15th September 2020

Simple and Easy

5
Had never heard of Waggel but saw an Instagram ad and went for it. Process was really easy and added insurance for my cat in minutes. Better than comparison websites...! Reviewed on: 15th September 2020

Exceptional claims process!

5
By sheer coincidence I needed to make a claim within a very short time from taking out a policy with Waggel. I'd insured my beloved labradoodle with a well known insurance company and decided to change after reading lots of positive reviews even though I'd never heard of the company. Throughout the claim process I've felt personally cared about and supported. Honestly I'm genuinely surprised and impressed! Reviewed on: 15th September 2020

Friendly and approachable

5
Fingers crossed, I've not had to make a claim but when I've sent a message or asked about anything, I've always had a prompt, friendly response. Have recommended to many of my friends for when they renew. Reviewed on: 15th September 2020

No fuss pet insurance

5
Pet insurance without the fuss, without the hard to understand language. Super easy to make a claim if you need to - I didn't even need to talk to a human! Reviewed on: 15th September 2020

Innovative Insurance

5
Shopped around trying to compare. Waggel made everything simple and easy to understand straight forward approach. Then the extras arrived at no cost such as free vet consultations. Cannot fault. Reviewed on: 15th September 2020

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