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Waggel: Pet insurance reviews

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4.75
Based on 1,248 reviews, last reviewed 24th Mar 2026
300% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Waggle was easy to use and add more of my pets, I ha... Waggle was easy to use and add more of my pets, I have 4 with different requirements. Process was easy. Reviewed on: 24th March 2026
Sara F's avatar
Sara F

Latest lowest rating:

1

Worst pet insurance ever! Waggle refused to pay our claim for an emergency vet treatment when our dog had breathing problems. Referred it to a pre existing condition when our d... Read more Reviewed on: 23rd January 2026
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Simon
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About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

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Waggel Pet insurance reviews (1248)

Amazing service at affordable price

5
I love services that offer online chat support and with Waggle, you even get video consultation with a vet! Totally impressed and as cheap as many other very basic insurers. Am recommending Waggel to all my pet owning friends! Reviewed on: 15th September 2020
Gogoyubi's avatar
Gogoyubi

Fast claims process

5
My unexpected claim for investigation of a grass seed up our dog’s nose was settled so quickly and pleasantly I could hardly believe I was dealing with an insurance company! Reviewed on: 15th September 2020
Janet's avatar
Janet

Quick Simple & affordable

5
Very easy to find my breed, sign up and set up the insurance plan. Would recommend. Reviewed on: 15th September 2020
James Fitzgerald's avatar
James Fitzgerald

Simple and Easy

5
Had never heard of Waggel but saw an Instagram ad and went for it. Process was really easy and added insurance for my cat in minutes. Better than comparison websites...! Reviewed on: 15th September 2020
Chris's avatar
Chris

Exceptional claims process!

5
By sheer coincidence I needed to make a claim within a very short time from taking out a policy with Waggel. I'd insured my beloved labradoodle with a well known insurance company and decided to change after reading lots of positive reviews even though I'd never heard of the company. Throughout the claim process I've felt personally cared about and supported. Honestly I'm genuinely surprised and impressed! Reviewed on: 15th September 2020
Carolyn Bowers's avatar
Carolyn Bowers

Friendly and approachable

5
Fingers crossed, I've not had to make a claim but when I've sent a message or asked about anything, I've always had a prompt, friendly response. Have recommended to many of my friends for when they renew. Reviewed on: 15th September 2020
Cathryn Lapworth's avatar
Cathryn Lapworth

No fuss pet insurance

5
Pet insurance without the fuss, without the hard to understand language. Super easy to make a claim if you need to - I didn't even need to talk to a human! Reviewed on: 15th September 2020
Taliana's avatar
Taliana

Innovative Insurance

5
Shopped around trying to compare. Waggel made everything simple and easy to understand straight forward approach. Then the extras arrived at no cost such as free vet consultations. Cannot fault. Reviewed on: 15th September 2020
HC's avatar
HC

Love Waggel

5
I would highly recommend! The services are amazing and they are very helpful. Reviewed on: 15th September 2020
Rachel Grant's avatar
Rachel Grant

Recommend to Everyone!

5
I recommend Waggel to anyone I know (or anyone who will listen!) with a dog or cat. Our puppy had a nasty bite to the ear when he was still quite young and Waggel were so easy to deal with, which made the whole ordeal much less stressful. Waggel is basically a pet insurance company for millenials and I wish all of my insurance companies operated via an online chat system. Seriously, 5* company. Reviewed on: 15th September 2020
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nczak

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