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Waggel: Pet insurance reviews

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4.74
Based on 1,245 reviews, last reviewed 23rd Jan 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Easy experience, and good deal. Easy experience, and good deal. A little too over the top with communications during the quoting process and marketing since but provide some really g... Read more Reviewed on: 25th March 2025
jake_sandford's avatar
jake_sandford

Latest lowest rating:

1

Worst pet insurance ever! Waggle refused to pay our claim for an emergency vet treatment when our dog had breathing problems. Referred it to a pre existing condition when our d... Read more Reviewed on: 23rd January 2026
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Simon
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About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

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Waggel Pet insurance reviews (1245)

Easy and good value

5
So far my experience has only been positive. I chose waggel for my dog because I’ve only heard good about them, and I’m very happy I did. They are straightforward and helpful! I really recommend them. Reviewed on: 15th September 2020
Emelie Sahlen's avatar
Emelie Sahlen

Brilliant

5
Very easy to use, comprehensive cover and very good prices. Reviewed on: 15th September 2020
Wriggs's avatar
Wriggs

More than insurance and super easy

5
I moved from another insurer to waggel a couple of months ago. I thought the concept of changing pet insurance because it sucks was interesting and I thought I’d give a quote a go. It was super easy to get a quote and buy online. I liked that there is a vet helpline and was really impressed by the member offers - it feels like more of a service than insurance. And it feels like it was built by pet lovers. Reviewed on: 15th September 2020
SnowGilly's avatar
SnowGilly

Excellent

5
Excellent quoting system and easy to use. Reviewed on: 15th September 2020
Tracy 's avatar
Tracy

Great service great price

5
Swapped from another insurance no issues Great service Reviewed on: 15th September 2020
Arron Wells's avatar
Arron Wells

Charming

5
Charming company and the access to vet video calls is such a comfort Reviewed on: 15th September 2020
Hannah Clark's avatar
Hannah Clark

Very easy

5
Joined early this year very easy to join no complaints. Reviewed on: 15th September 2020
Ian Fowler's avatar
Ian Fowler

Amazing service at affordable price

5
I love services that offer online chat support and with Waggle, you even get video consultation with a vet! Totally impressed and as cheap as many other very basic insurers. Am recommending Waggel to all my pet owning friends! Reviewed on: 15th September 2020
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Gogoyubi

Fast claims process

5
My unexpected claim for investigation of a grass seed up our dog’s nose was settled so quickly and pleasantly I could hardly believe I was dealing with an insurance company! Reviewed on: 15th September 2020
Janet's avatar
Janet

Quick Simple & affordable

5
Very easy to find my breed, sign up and set up the insurance plan. Would recommend. Reviewed on: 15th September 2020
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James Fitzgerald

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