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Waggel: Pet insurance reviews

View other Waggel products
4.15
Based on 1,259 reviews, last reviewed 2nd Sep 2026
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
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0%
See only 1 star reviews
2%

Latest highest rating:

5

Great triage system with an app which is super helpf... Great triage system with an app which is super helpful and not always pushing for vet visits. Reasonable price but I do have quite a high excess to ge... Read more Reviewed on: 2nd September 2026
Dan-'s avatar
Dan-

Latest lowest rating:

1

Triage service sucks They have this policy where you have to first go through a digital call with a vet before you can visit a vet. If you visit a vet first and don’t do ... Read more Reviewed on: 31st July 2026
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Ken B
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About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

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Waggel Pet insurance reviews (1259)

So far so good

5
Hoping we have a better experience aftwe past experiences with other insurers weren't as great but we love the customer experience thus far Reviewed on: 15th September 2020
Yael Nahome's avatar
Yael Nahome

Fab company. Fab idea!

5
Been such a simple easy way to insure my dog! Thankyou! Reviewed on: 15th September 2020
Laura's avatar
Laura

The cats whiskers

5
I had only joined waggel two weeks before my cat Misty started vomiting and gulping. I took her to Just Cats in Southport and they looked after her, fortunately she was fine after a course of treatment. I didn't think i would be able to claim but i did and amazingly was paid out within days. I am a very happy lady. Reviewed on: 15th September 2020
Fran Gallagher's avatar
Fran Gallagher

Great cover for my little ones

5
Easy to navigate process to arrange insurance for my two kittens. Would recommend highly Reviewed on: 15th September 2020
Sarah's avatar
Sarah

Easy and great value

5
Very easy , great coverage and value Reviewed on: 15th September 2020
Simon Thomas's avatar
Simon Thomas

Fab company with great benefit

5
After spending a small fortune on pet insurance with my last dog, I decided to do some research and look around for a company that didn't assume it was good value to just offer to pay a certain percentage of your dogs treatment, despite maybe years of no claims. Waggel came across as a very genuine company offering good value for money. I would certainly recommend them to other pet owners without hesitation. Reviewed on: 15th September 2020
Gem Higgins's avatar
Gem Higgins

Easy to understand

5
Great customer experience from sign up to claims Reviewed on: 15th September 2020
Alex Loban's avatar
Alex Loban

Simplicity with purpose

5
I want what we all want: an easy to use interface that cuts out the jargon, makes the complex simple, and feels like a brand that shares my values. Things like the personal touch with sign up present for my pet could have been seen as gimmicky in isolation, but the fact is they walk the walk too: when an unexpected vet bill came in, Waggel took full control of the process. Incidentally, even though my vets practice are far from old fashioned, even they didn’t understand that I’d be able to claim on insurance without any need of onerous paperwork, reference numbers and even admin fees. Their idea is simple, their execution is simple, but it belies the hard work behind the scenes and it’s genuinely a game changer. Reviewed on: 15th September 2020
Hped 's avatar
Hped

Simple, effective and (unusually) fun!

4
Great pricing, easy to understand. Good communications and fab added extras! Reviewed on: 15th September 2020
Kathryn's avatar
Kathryn

Waggle is so easy to get going

5
Waggle was so simple to get started. From getting the initial quote to signing up was a seamless experience. Its a great feeling knowing our pup is in capable hands! Reviewed on: 15th September 2020
Bazza's avatar
Bazza

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