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Waggel: Pet Insurance reviews

4.73
Based on 1,243 reviews, last reviewed 18th Jun 2025
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
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1%
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0%
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1%

Latest highest rating:

5

Easy experience, and good deal. Easy experience, and good deal. A little too over the top with communications during the quoting process and marketing since but provide some really g... Read more Reviewed on: 25th March 2025
jake_sandford's avatar
jake_sandford

Latest lowest rating:

1

Waggel will add "triage" to your policy without aski... Waggel will add "triage" to your policy without asking, then refuse to remove it when you notice. ONly way to remove it is to cancel and restart the p... Read more Reviewed on: 18th June 2025
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sam

About this product

Before taking out a new pet insurance policy, check customer reviews to be confident that the provider is reputable. We’ve got plenty of Waggel pet insurance reviews to help you understand more about the provider.

Waggel provides pet insurance for cats and dogs. Unlike many insurers, Waggel does not offer different types of policies but instead offers one all-inclusive policy. The policy provides access to 24/7 vet video calls as well as consultations with behaviour and nutrition specialists. Waggel policyholders can benefit from a simplified online claims process, as well as new rewards and perks every month.

If Waggel sounds like the right insurer for you, gain valuable insight into the provider by reading our Waggel pet insurance reviews. Find out how satisfied customers have been with the all-inclusive policy. Learn more about the claims process and how simple policyholders have found it. Find out why customers chose Waggel and whether they would renew their policy with the provider. All of this and more can be found in the reviews on Smart Money People.

Have you had a pet insurance policy with Waggel? Share your experience by writing an honest review and help other pet owners doing their research. Tell us why you chose Waggel as your pet insurance provider, and whether it has lived up to your expectations. Tell us what animal you insured and how secure you have found the all-inclusive policy. If you’ve had experience with the customer service team or claims process, share details with our Smart Money People community. Whether good or bad, leave a Waggel pet insurance review today. Together, we can help people like you make better financial decisions.

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Waggel Pet Insurance reviews (1243)

More than insurance and super easy

5
I moved from another insurer to waggel a couple of months ago. I thought the concept of changing pet insurance because it sucks was interesting and I thought I’d give a quote a go. It was super easy to get a quote and buy online. I liked that there is a vet helpline and was really impressed by the member offers - it feels like more of a service than insurance. And it feels like it was built by pet lovers. Reviewed on: 15th September 2020

Excellent

5
Excellent quoting system and easy to use. Reviewed on: 15th September 2020

Great service great price

5
Swapped from another insurance no issues Great service Reviewed on: 15th September 2020

Charming

5
Charming company and the access to vet video calls is such a comfort Reviewed on: 15th September 2020

Very easy

5
Joined early this year very easy to join no complaints. Reviewed on: 15th September 2020

Amazing service at affordable price

5
I love services that offer online chat support and with Waggle, you even get video consultation with a vet! Totally impressed and as cheap as many other very basic insurers. Am recommending Waggel to all my pet owning friends! Reviewed on: 15th September 2020

Fast claims process

5
My unexpected claim for investigation of a grass seed up our dog’s nose was settled so quickly and pleasantly I could hardly believe I was dealing with an insurance company! Reviewed on: 15th September 2020

Quick Simple & affordable

5
Very easy to find my breed, sign up and set up the insurance plan. Would recommend. Reviewed on: 15th September 2020

Simple and Easy

5
Had never heard of Waggel but saw an Instagram ad and went for it. Process was really easy and added insurance for my cat in minutes. Better than comparison websites...! Reviewed on: 15th September 2020

Exceptional claims process!

5
By sheer coincidence I needed to make a claim within a very short time from taking out a policy with Waggel. I'd insured my beloved labradoodle with a well known insurance company and decided to change after reading lots of positive reviews even though I'd never heard of the company. Throughout the claim process I've felt personally cared about and supported. Honestly I'm genuinely surprised and impressed! Reviewed on: 15th September 2020

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