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Waggel: Pet insurance reviews

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4.74
Based on 1,245 reviews, last reviewed 23rd Jan 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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Latest highest rating:

5

Easy experience, and good deal. Easy experience, and good deal. A little too over the top with communications during the quoting process and marketing since but provide some really g... Read more Reviewed on: 25th March 2025
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jake_sandford

Latest lowest rating:

1

Worst pet insurance ever! Waggle refused to pay our claim for an emergency vet treatment when our dog had breathing problems. Referred it to a pre existing condition when our d... Read more Reviewed on: 23rd January 2026
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Simon
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About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

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Waggel Pet insurance reviews (1245)

Easy and great value

5
Very easy , great coverage and value Reviewed on: 15th September 2020
Simon Thomas's avatar
Simon Thomas

Fab company with great benefit

5
After spending a small fortune on pet insurance with my last dog, I decided to do some research and look around for a company that didn't assume it was good value to just offer to pay a certain percentage of your dogs treatment, despite maybe years of no claims. Waggel came across as a very genuine company offering good value for money. I would certainly recommend them to other pet owners without hesitation. Reviewed on: 15th September 2020
Gem Higgins's avatar
Gem Higgins

Easy to understand

5
Great customer experience from sign up to claims Reviewed on: 15th September 2020
Alex Loban's avatar
Alex Loban

Simplicity with purpose

5
I want what we all want: an easy to use interface that cuts out the jargon, makes the complex simple, and feels like a brand that shares my values. Things like the personal touch with sign up present for my pet could have been seen as gimmicky in isolation, but the fact is they walk the walk too: when an unexpected vet bill came in, Waggel took full control of the process. Incidentally, even though my vets practice are far from old fashioned, even they didn’t understand that I’d be able to claim on insurance without any need of onerous paperwork, reference numbers and even admin fees. Their idea is simple, their execution is simple, but it belies the hard work behind the scenes and it’s genuinely a game changer. Reviewed on: 15th September 2020
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Hped

Simple, effective and (unusually) fun!

4
Great pricing, easy to understand. Good communications and fab added extras! Reviewed on: 15th September 2020
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Kathryn

Waggle is so easy to get going

5
Waggle was so simple to get started. From getting the initial quote to signing up was a seamless experience. Its a great feeling knowing our pup is in capable hands! Reviewed on: 15th September 2020
Bazza's avatar
Bazza

Great cover at overwhelming convenience

5
We have rescued a dog from Thailand and Waggel were so helpful from Start to finish on finding the right cover for our beloved, Charlie! Every other company we spoke to seem to make the mission of finding cover even harder until we found Waggel. I have highly recommended them to friends and family! Thanks again for your help guys!! Reviewed on: 15th September 2020
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Callum Hunter Wood

Easy, no fuss and why not?

5
Just trust waggle.. love the branding and Ted deserves it Reviewed on: 15th September 2020
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jacqueline willment

Great service and a great price

5
Easy to use website, great extra benefits, good value plans offering savings over other leading insurers Reviewed on: 15th September 2020
Linsey Frostick's avatar
Linsey Frostick

Amazing!

5
Such a great company, who offer more than their competitors for less. The member privileges are genuinely amazing and the whole ethos is incredible. I’ve had nothing but an amazing experience so far! Reviewed on: 15th September 2020
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Poppy

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