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Waggel: Pet Insurance reviews

4.73
Based on 1,243 reviews, last reviewed 18th Jun 2025
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
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Latest highest rating:

5

Easy experience, and good deal. Easy experience, and good deal. A little too over the top with communications during the quoting process and marketing since but provide some really g... Read more Reviewed on: 25th March 2025
jake_sandford's avatar
jake_sandford

Latest lowest rating:

1

Waggel will add "triage" to your policy without aski... Waggel will add "triage" to your policy without asking, then refuse to remove it when you notice. ONly way to remove it is to cancel and restart the p... Read more Reviewed on: 18th June 2025
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sam

About this product

Before taking out a new pet insurance policy, check customer reviews to be confident that the provider is reputable. We’ve got plenty of Waggel pet insurance reviews to help you understand more about the provider.

Waggel provides pet insurance for cats and dogs. Unlike many insurers, Waggel does not offer different types of policies but instead offers one all-inclusive policy. The policy provides access to 24/7 vet video calls as well as consultations with behaviour and nutrition specialists. Waggel policyholders can benefit from a simplified online claims process, as well as new rewards and perks every month.

If Waggel sounds like the right insurer for you, gain valuable insight into the provider by reading our Waggel pet insurance reviews. Find out how satisfied customers have been with the all-inclusive policy. Learn more about the claims process and how simple policyholders have found it. Find out why customers chose Waggel and whether they would renew their policy with the provider. All of this and more can be found in the reviews on Smart Money People.

Have you had a pet insurance policy with Waggel? Share your experience by writing an honest review and help other pet owners doing their research. Tell us why you chose Waggel as your pet insurance provider, and whether it has lived up to your expectations. Tell us what animal you insured and how secure you have found the all-inclusive policy. If you’ve had experience with the customer service team or claims process, share details with our Smart Money People community. Whether good or bad, leave a Waggel pet insurance review today. Together, we can help people like you make better financial decisions.

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Waggel Pet Insurance reviews (1243)

A perfect doggy waggle from pet insurers, Waggel.

5
Having looked carefully at lots of pet insurers we came to the conclusion that Waggel fitted the bill perfectly. Easy to join, excellent value compared to other insurers and lots of members‘ benefits like free vet video calls and free consultations with a dog behaviour specialist (not that we have needed either - yet!). Our dog, Ludo, has also given Waggel the paws up. Reviewed on: 15th September 2020

Easy!

4
I haven't had to claim yet (thankfully) but everything up to this point has been clear, easy and grand. I especially love the access to first vet! Reviewed on: 15th September 2020

Fast easy nothing daunting

5
I feel very in control of my pet insurance and given it’s my first ever pet to have on my own I feel very happy and safe with waggel to support me and my new puppy Olive. We have had one scare where she ate something she wasn’t supposed to and it felt like such a relief to know I could help her without having to worry about cost. Thank you waggel Reviewed on: 15th September 2020

Insurance With at Home Vet Partnership

5
Insurance in partnership with First Vet. It's so nice to be able to speak to the vet from home and not have to stress my pets out by taking them in the car :) Reviewed on: 15th September 2020

So far so good

5
Hoping we have a better experience aftwe past experiences with other insurers weren't as great but we love the customer experience thus far Reviewed on: 15th September 2020

Fab company. Fab idea!

5
Been such a simple easy way to insure my dog! Thankyou! Reviewed on: 15th September 2020

The cats whiskers

5
I had only joined waggel two weeks before my cat Misty started vomiting and gulping. I took her to Just Cats in Southport and they looked after her, fortunately she was fine after a course of treatment. I didn't think i would be able to claim but i did and amazingly was paid out within days. I am a very happy lady. Reviewed on: 15th September 2020

Great cover for my little ones

5
Easy to navigate process to arrange insurance for my two kittens. Would recommend highly Reviewed on: 15th September 2020

Easy and great value

5
Very easy , great coverage and value Reviewed on: 15th September 2020

Fab company with great benefit

5
After spending a small fortune on pet insurance with my last dog, I decided to do some research and look around for a company that didn't assume it was good value to just offer to pay a certain percentage of your dogs treatment, despite maybe years of no claims. Waggel came across as a very genuine company offering good value for money. I would certainly recommend them to other pet owners without hesitation. Reviewed on: 15th September 2020

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