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Waggel: Pet insurance reviews

4.75
Based on 1,248 reviews, last reviewed 24th Mar 2026
300% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Waggle was easy to use and add more of my pets, I ha... Waggle was easy to use and add more of my pets, I have 4 with different requirements. Process was easy. Reviewed on: 24th March 2026
Sara F's avatar
Sara F

Latest lowest rating:

1

Worst pet insurance ever! Waggle refused to pay our claim for an emergency vet treatment when our dog had breathing problems. Referred it to a pre existing condition when our d... Read more Reviewed on: 23rd January 2026
Simon's avatar
Simon

About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

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Waggel Pet insurance reviews (1248)

Super friendly, helpful and no jargon!

5
Such a great, friendly team! We love that they pay per condition rather than claim. They also make sure that policies are clearly worded so you exactly what you're getting for your money. Reviewed on: 15th September 2020

New puppy

5
Really helpful and easy to organise Reviewed on: 15th September 2020

They understand what is needed in pet insurance

5
Clear information, competitive pricing and a human touch. Reviewed on: 15th September 2020

Best plan on the market and excellent customer service!

5
I’ve done a lot of research before taking the decision of which pet insurance to chose. Waggle has all the features I was looking for, for a great price. The best pet insurance on the market! Their customer service is also great and helped me to set up all my cat’s details on my private page. Fully recommend Reviewed on: 15th September 2020

Fair price, straightforward

5
Very easy to use and cost a fraction of previous provider Reviewed on: 15th September 2020

Refreshing candour

5
Really straight forward and well describes the policies. Very important in this busy world. Reviewed on: 15th September 2020

Friendly in price and presence!

5
Waggel definitely give a competitive price for pet insurance, especially for those older pets. They offer a friendly and excellent service at your fingertips; hassle-free social media contact replacing those notorious never-ending telephone insurance queues with quick and easy online insurance claims. But even more than this Waggel offers a community. A community of fellow insurees, all committed to finding the best pet insurance for their pets, and having found Waggel are able to tap into new friendships and share their own pet rescue stories, pet concerns and the like. There seem to be some exciting new projects coming soon involving our Waggel community so I would say if you insure with Waggel you definitely get more than you’re paying for! Reviewed on: 15th September 2020

Stress free claim

5
We had to make a claim when our puppy suddenly stopped putting weight on her hind leg. She had to have xrays and pain medication and it was a very upsetting and stressful time. However, the claim was so straight forward and really helped ease the anxiety about the whole situation. So pleased we chose them as our insurers! Five stars! Reviewed on: 15th September 2020

Look no further for an amazing, quality pet insurance

5
I had decided to shop around and do my research before choosing an insurer for my pooch. Waggle continued to come up the list of recommended pet insurance companies, so I decided to try them out! Their benefits and offers are such a great bonus! The customer service is top notch, and also there is a 24/7 free emergency vet phone line, which I think is a fabulous feature. The paperwork and detailing is easy to read through and you can alter your monthly payments based on your desired price point/yearly claim fees. Great service! Thank you so much Waggel! Reviewed on: 15th September 2020

Amazing!

5
Easy to set up. The dashboard are easy to understand and overall amazing! I haven’t had any problem with my puppy as of yet and hope never will but I know that I’m well covered with Waggel! Reviewed on: 15th September 2020

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