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Waggel: Pet insurance reviews

View other Waggel products
4.05
Based on 1,250 reviews, last reviewed 21st May 2026
50% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Waggle was easy to use and add more of my pets, I ha... Waggle was easy to use and add more of my pets, I have 4 with different requirements. Process was easy. Reviewed on: 24th March 2026
Sara F's avatar
Sara F

Latest lowest rating:

1

I deeply regret choosing Waggel pet insurance provider. I deeply regret choosing this pet insurance provider. What's marketed as comprehensive cover is riddled with unreasonably low policy limits that bear ... Read more Reviewed on: 21st May 2026
Gordon R's avatar
Gordon R
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About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

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Waggel Pet insurance reviews (1250)

Easy and practical Pet Insurance

5
As a first time pet owner, I found the experience with Waggel simple to navigate and a clean user experience. I feel protected and the free First Vet video calls have been invaluable with my two kittens, meant I received empathetic, professional advice and peace of mind quickly without having to rush them to a vet surgery. Reviewed on: 15th September 2020
Becky Lockett's avatar
Becky Lockett

Simple

5
quick and easy to register. Better value for money than all the rest. Quick replies to queries. And ypu get rewards. Reviewed on: 15th September 2020
Eozjr's avatar
Eozjr

Super friendly, helpful and no jargon!

5
Such a great, friendly team! We love that they pay per condition rather than claim. They also make sure that policies are clearly worded so you exactly what you're getting for your money. Reviewed on: 15th September 2020
Toria's avatar
Toria

New puppy

5
Really helpful and easy to organise Reviewed on: 15th September 2020
Diane Hirst's avatar
Diane Hirst

They understand what is needed in pet insurance

5
Clear information, competitive pricing and a human touch. Reviewed on: 15th September 2020
Keith Smith's avatar
Keith Smith

Best plan on the market and excellent customer service!

5
I’ve done a lot of research before taking the decision of which pet insurance to chose. Waggle has all the features I was looking for, for a great price. The best pet insurance on the market! Their customer service is also great and helped me to set up all my cat’s details on my private page. Fully recommend Reviewed on: 15th September 2020
Silvia Capogna's avatar
Silvia Capogna

Fair price, straightforward

5
Very easy to use and cost a fraction of previous provider Reviewed on: 15th September 2020
A D's avatar
A D

Refreshing candour

5
Really straight forward and well describes the policies. Very important in this busy world. Reviewed on: 15th September 2020
PFreem's avatar
PFreem

Friendly in price and presence!

5
Waggel definitely give a competitive price for pet insurance, especially for those older pets. They offer a friendly and excellent service at your fingertips; hassle-free social media contact replacing those notorious never-ending telephone insurance queues with quick and easy online insurance claims. But even more than this Waggel offers a community. A community of fellow insurees, all committed to finding the best pet insurance for their pets, and having found Waggel are able to tap into new friendships and share their own pet rescue stories, pet concerns and the like. There seem to be some exciting new projects coming soon involving our Waggel community so I would say if you insure with Waggel you definitely get more than you’re paying for! Reviewed on: 15th September 2020
Andrea Edward's avatar
Andrea Edward

Stress free claim

5
We had to make a claim when our puppy suddenly stopped putting weight on her hind leg. She had to have xrays and pain medication and it was a very upsetting and stressful time. However, the claim was so straight forward and really helped ease the anxiety about the whole situation. So pleased we chose them as our insurers! Five stars! Reviewed on: 15th September 2020
Donna Maria Tufnell's avatar
Donna Maria Tufnell

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