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Waggel: Pet insurance reviews

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4.72
Based on 1,244 reviews, last reviewed 7th Aug 2025
No new 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
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9%
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1%
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0%
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Latest highest rating:

5

Easy experience, and good deal. Easy experience, and good deal. A little too over the top with communications during the quoting process and marketing since but provide some really g... Read more Reviewed on: 25th March 2025
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jake_sandford

Latest lowest rating:

1

Scam insurance, great until you make a claim. Initially I was really happy with how good their website was to use, how good the price was and everything seemed great that was until making a claim ... Read more Reviewed on: 7th August 2025
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RC
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About this product

Waggel offer lifetime pet insurance policies.

There’s a £0 excess option available and you can get free vet, behaviour and nutritionist video calls as part of your Waggle pet insurance policy. Waggel cover treatment costs associated with dental-related accidents and illnesses.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

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Waggel Pet insurance reviews (1244)

Brilliant

5
I have recently enrolled in Waggel for my rescue dogs. They are fantastic. Professional, friendly and totally on the ball. Free online vet consultation, free 20 minute behaviour consultation. On line specialist. Can't fault them Reviewed on: 15th September 2020
Jane Vaughan's avatar
Jane Vaughan

Super easy to take out pet insurance

4
haven't had to use the insurance yet. But like the fact in covers more than 1 condition per year. Reviewed on: 15th September 2020
RC's avatar
RC

Easy to get the cover you need

5
Impressed with the options available and ease of purchase Reviewed on: 15th September 2020
Lisa Booth's avatar
Lisa Booth

Hassle free cover

5
Easy to sign up and great customer comms. Reviewed on: 15th September 2020
Steve McKinley 's avatar
Steve McKinley

Easy and practical Pet Insurance

5
As a first time pet owner, I found the experience with Waggel simple to navigate and a clean user experience. I feel protected and the free First Vet video calls have been invaluable with my two kittens, meant I received empathetic, professional advice and peace of mind quickly without having to rush them to a vet surgery. Reviewed on: 15th September 2020
Becky Lockett's avatar
Becky Lockett

Simple

5
quick and easy to register. Better value for money than all the rest. Quick replies to queries. And ypu get rewards. Reviewed on: 15th September 2020
Eozjr's avatar
Eozjr

Super friendly, helpful and no jargon!

5
Such a great, friendly team! We love that they pay per condition rather than claim. They also make sure that policies are clearly worded so you exactly what you're getting for your money. Reviewed on: 15th September 2020
Toria's avatar
Toria

New puppy

5
Really helpful and easy to organise Reviewed on: 15th September 2020
Diane Hirst's avatar
Diane Hirst

They understand what is needed in pet insurance

5
Clear information, competitive pricing and a human touch. Reviewed on: 15th September 2020
Keith Smith's avatar
Keith Smith

Best plan on the market and excellent customer service!

5
I’ve done a lot of research before taking the decision of which pet insurance to chose. Waggle has all the features I was looking for, for a great price. The best pet insurance on the market! Their customer service is also great and helped me to set up all my cat’s details on my private page. Fully recommend Reviewed on: 15th September 2020
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Silvia Capogna

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