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Waggel: Pet Insurance reviews

4.73
Based on 1,243 reviews, last reviewed 18th Jun 2025
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
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1%
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0%
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1%

Latest highest rating:

5

Easy experience, and good deal. Easy experience, and good deal. A little too over the top with communications during the quoting process and marketing since but provide some really g... Read more Reviewed on: 25th March 2025
jake_sandford's avatar
jake_sandford

Latest lowest rating:

1

Waggel will add "triage" to your policy without aski... Waggel will add "triage" to your policy without asking, then refuse to remove it when you notice. ONly way to remove it is to cancel and restart the p... Read more Reviewed on: 18th June 2025
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sam

About this product

Before taking out a new pet insurance policy, check customer reviews to be confident that the provider is reputable. We’ve got plenty of Waggel pet insurance reviews to help you understand more about the provider.

Waggel provides pet insurance for cats and dogs. Unlike many insurers, Waggel does not offer different types of policies but instead offers one all-inclusive policy. The policy provides access to 24/7 vet video calls as well as consultations with behaviour and nutrition specialists. Waggel policyholders can benefit from a simplified online claims process, as well as new rewards and perks every month.

If Waggel sounds like the right insurer for you, gain valuable insight into the provider by reading our Waggel pet insurance reviews. Find out how satisfied customers have been with the all-inclusive policy. Learn more about the claims process and how simple policyholders have found it. Find out why customers chose Waggel and whether they would renew their policy with the provider. All of this and more can be found in the reviews on Smart Money People.

Have you had a pet insurance policy with Waggel? Share your experience by writing an honest review and help other pet owners doing their research. Tell us why you chose Waggel as your pet insurance provider, and whether it has lived up to your expectations. Tell us what animal you insured and how secure you have found the all-inclusive policy. If you’ve had experience with the customer service team or claims process, share details with our Smart Money People community. Whether good or bad, leave a Waggel pet insurance review today. Together, we can help people like you make better financial decisions.

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Waggel Pet Insurance reviews (1243)

Super easy to take out pet insurance

4
haven't had to use the insurance yet. But like the fact in covers more than 1 condition per year. Reviewed on: 15th September 2020

Easy to get the cover you need

5
Impressed with the options available and ease of purchase Reviewed on: 15th September 2020

Hassle free cover

5
Easy to sign up and great customer comms. Reviewed on: 15th September 2020

Easy and practical Pet Insurance

5
As a first time pet owner, I found the experience with Waggel simple to navigate and a clean user experience. I feel protected and the free First Vet video calls have been invaluable with my two kittens, meant I received empathetic, professional advice and peace of mind quickly without having to rush them to a vet surgery. Reviewed on: 15th September 2020

Simple

5
quick and easy to register. Better value for money than all the rest. Quick replies to queries. And ypu get rewards. Reviewed on: 15th September 2020

Super friendly, helpful and no jargon!

5
Such a great, friendly team! We love that they pay per condition rather than claim. They also make sure that policies are clearly worded so you exactly what you're getting for your money. Reviewed on: 15th September 2020

New puppy

5
Really helpful and easy to organise Reviewed on: 15th September 2020

They understand what is needed in pet insurance

5
Clear information, competitive pricing and a human touch. Reviewed on: 15th September 2020

Best plan on the market and excellent customer service!

5
I’ve done a lot of research before taking the decision of which pet insurance to chose. Waggle has all the features I was looking for, for a great price. The best pet insurance on the market! Their customer service is also great and helped me to set up all my cat’s details on my private page. Fully recommend Reviewed on: 15th September 2020

Fair price, straightforward

5
Very easy to use and cost a fraction of previous provider Reviewed on: 15th September 2020

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