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Waggel: Pet insurance reviews

View other Waggel products
4.15
Based on 1,259 reviews, last reviewed 2nd Sep 2026
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great triage system with an app which is super helpf... Great triage system with an app which is super helpful and not always pushing for vet visits. Reasonable price but I do have quite a high excess to ge... Read more Reviewed on: 2nd September 2026
Dan-'s avatar
Dan-

Latest lowest rating:

1

Triage service sucks They have this policy where you have to first go through a digital call with a vet before you can visit a vet. If you visit a vet first and don’t do ... Read more Reviewed on: 31st July 2026
Ken B's avatar
Ken B
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About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

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Waggel Pet insurance reviews (1259)

Efficient and caring- great customer service!

5
The staff have been caring and efficient whenever we have been in touch, I wouldn't hesitate to recommend Waggel. Reviewed on: 15th September 2020
Mhairi Freeman's avatar
Mhairi Freeman

Makes me want to wag my tail

5
Very helpful personal advice before I joined. Competive pricing. Useful pet tips from time to time. What's not to like Reviewed on: 15th September 2020
Roy Dewell's avatar
Roy Dewell

Great newcomer

5
We had an unexpected large vets bill shortly after we took out the policy. But Waggle paid up really quickly & without any quibbling. Reviewed on: 15th September 2020
Rebecca V's avatar
Rebecca V

Preston is happy with waggel

5
Waggel responds pretty quick when there are queries to be answered. Reviewed on: 15th September 2020
Spiros Papageorgiou's avatar
Spiros Papageorgiou

There for me with extras when my existing company abused my loyalty

5
Hours searching for new insurance for my two dogs when my existing provider decided to double the premiums after a small claim for our younger dog. Waggle came out well on price and conditions. Since I signed up I have had amazing and regular communications. The other thing they seem to do so very well is the links with other businesses relating to your pets and gaining the customer discounts for their products. Haven’t made a claim yet and I hope I never have to.....but I have confidence that it will be an easy process when I will be in a stressful situation. Reviewed on: 15th September 2020
Deb's avatar
Deb

Great value

5
Great value, great service , great experience Reviewed on: 15th September 2020
Martyn 's avatar
Martyn

Friendly, good price and easy claim process

5
We had to make a claim for our puppy getting bitten which was stressful, but the claim process was very fast and easy thanks! Reviewed on: 15th September 2020
Sarah's avatar
Sarah

Straight forward, no nonsense pet insurance

5
Great website and really easy to register our dog. The pricing of the premium was very competitive and this is why we ran with Waggel. Well done and best of luck Reviewed on: 15th September 2020
Alistair 's avatar
Alistair

Waggel

4
New customer, had an initial issue which was resolved very swiftly Reviewed on: 15th September 2020
Craig Miles's avatar
Craig Miles

Exceeded all of our expectations

5
Waggel has been amazing for our first year as puppy parents. Free online vet visits has saved us so much stress and money that we would have sent at the vet. The behaviour consultation has also been so helpful, guiding us through every puppy phase. Discounted offers and easy online claims. It doesn’t get any better. Reviewed on: 15th September 2020
Laura Angus's avatar
Laura Angus

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