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Waggel: Pet insurance reviews

4.05
Based on 1,250 reviews, last reviewed 21st May 2026
50% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Waggle was easy to use and add more of my pets, I ha... Waggle was easy to use and add more of my pets, I have 4 with different requirements. Process was easy. Reviewed on: 24th March 2026
Sara F's avatar
Sara F

Latest lowest rating:

1

I deeply regret choosing Waggel pet insurance provider. I deeply regret choosing this pet insurance provider. What's marketed as comprehensive cover is riddled with unreasonably low policy limits that bear ... Read more Reviewed on: 21st May 2026
Gordon R's avatar
Gordon R

About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

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Waggel Pet insurance reviews (1250)

Mr Reg Gunn

5
Pet insurance made simple yet offering all the benefits of other major companies but offering excellent value for money! Reviewed on: 15th September 2020

Efficient and caring- great customer service!

5
The staff have been caring and efficient whenever we have been in touch, I wouldn't hesitate to recommend Waggel. Reviewed on: 15th September 2020

Makes me want to wag my tail

5
Very helpful personal advice before I joined. Competive pricing. Useful pet tips from time to time. What's not to like Reviewed on: 15th September 2020

Great newcomer

5
We had an unexpected large vets bill shortly after we took out the policy. But Waggle paid up really quickly & without any quibbling. Reviewed on: 15th September 2020

Preston is happy with waggel

5
Waggel responds pretty quick when there are queries to be answered. Reviewed on: 15th September 2020

There for me with extras when my existing company abused my loyalty

5
Hours searching for new insurance for my two dogs when my existing provider decided to double the premiums after a small claim for our younger dog. Waggle came out well on price and conditions. Since I signed up I have had amazing and regular communications. The other thing they seem to do so very well is the links with other businesses relating to your pets and gaining the customer discounts for their products. Haven’t made a claim yet and I hope I never have to.....but I have confidence that it will be an easy process when I will be in a stressful situation. Reviewed on: 15th September 2020

Great value

5
Great value, great service , great experience Reviewed on: 15th September 2020

Friendly, good price and easy claim process

5
We had to make a claim for our puppy getting bitten which was stressful, but the claim process was very fast and easy thanks! Reviewed on: 15th September 2020

Straight forward, no nonsense pet insurance

5
Great website and really easy to register our dog. The pricing of the premium was very competitive and this is why we ran with Waggel. Well done and best of luck Reviewed on: 15th September 2020

Waggel

4
New customer, had an initial issue which was resolved very swiftly Reviewed on: 15th September 2020

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