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Waggel: Pet insurance reviews

4.15
Based on 1,259 reviews, last reviewed 2nd Sep 2026
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great triage system with an app which is super helpf... Great triage system with an app which is super helpful and not always pushing for vet visits. Reasonable price but I do have quite a high excess to ge... Read more Reviewed on: 2nd September 2026
Dan-'s avatar
Dan-

Latest lowest rating:

1

Triage service sucks They have this policy where you have to first go through a digital call with a vet before you can visit a vet. If you visit a vet first and don’t do ... Read more Reviewed on: 31st July 2026
Ken B's avatar
Ken B

About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

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Waggel Pet insurance reviews (1259)

Excellent

5
I haven't made any claims yet but have experienced excellent customer service whenever needed. Reviewed on: 21st August 2020

Just need to have personal experience with claims for a 10

5
Modern insurance company with interesting offers. Reviewed on: 21st August 2020

Easy sign up and good rewards

5
Really liked the added benefits to the insurance and ability to tailor the excess etc to your budget. Reviewed on: 21st August 2020

Waggel gives me an ease of mind

5
We really love Waggel. Their customer service is super good, friendly and quick to reply. We don't really pay much insurance for our dog although he is 10 years old. Having Waggel insurance just gives me a peace of mind that when anything happens to Diesel, they will help me. Reviewed on: 21st August 2020

No nonsense insurance

5
Competitive pricing, good internet Platform. Your cover includes access to video calls with a vet should you need it. Reviewed on: 21st August 2020

Simple, no nonsense

5
I've just arranged my pet insurance with waggle, it was quick, easy to navigate and clear to understand and follow. Simple, no nonsense. Reviewed on: 21st August 2020

Great website, easy to use, value for money

5
Loved being able to answer a few questions about my puppy and then the website tells me recommended insurance/cover options. So simple. No jargon. And great value for money compared to other insurance companies. Reviewed on: 21st August 2020

Amazingly straightforward pet insurance

5
Amazingly straightforward start to what seems to be a most empathy driven professional forward thinking pet insurance company ivd yet to find on todays market for my precious fur babies Reviewed on: 21st August 2020

Simple to sign up and transparent.

5
I have just signed up with the highest level of cover. It was very simple and very transparent to know what is covered or not. It is early days but it looks good from the beginning together with the perks you get. Reviewed on: 20th August 2020

Awesome pet insurers

5
Amazing pet insurers. Clear and concise and very easy to insure our family pet Reviewed on: 20th August 2020

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