Smart Money People Logo

Waggel: Pet Insurance reviews

4.72
Based on 1,243 reviews, last reviewed 18th Jun 2025
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Easy experience, and good deal. Easy experience, and good deal. A little too over the top with communications during the quoting process and marketing since but provide some really g... Read more Reviewed on: 25th March 2025
jake_sandford's avatar
jake_sandford

Latest lowest rating:

1

Waggel will add "triage" to your policy without aski... Waggel will add "triage" to your policy without asking, then refuse to remove it when you notice. ONly way to remove it is to cancel and restart the p... Read more Reviewed on: 18th June 2025
sam's avatar
sam

About this product

Before taking out a new pet insurance policy, check customer reviews to be confident that the provider is reputable. We’ve got plenty of Waggel pet insurance reviews to help you understand more about the provider.

Waggel provides pet insurance for cats and dogs. Unlike many insurers, Waggel does not offer different types of policies but instead offers one all-inclusive policy. The policy provides access to 24/7 vet video calls as well as consultations with behaviour and nutrition specialists. Waggel policyholders can benefit from a simplified online claims process, as well as new rewards and perks every month.

If Waggel sounds like the right insurer for you, gain valuable insight into the provider by reading our Waggel pet insurance reviews. Find out how satisfied customers have been with the all-inclusive policy. Learn more about the claims process and how simple policyholders have found it. Find out why customers chose Waggel and whether they would renew their policy with the provider. All of this and more can be found in the reviews on Smart Money People.

Have you had a pet insurance policy with Waggel? Share your experience by writing an honest review and help other pet owners doing their research. Tell us why you chose Waggel as your pet insurance provider, and whether it has lived up to your expectations. Tell us what animal you insured and how secure you have found the all-inclusive policy. If you’ve had experience with the customer service team or claims process, share details with our Smart Money People community. Whether good or bad, leave a Waggel pet insurance review today. Together, we can help people like you make better financial decisions.

Review Waggel: Pet Insurance now

Help others make smarter decisions by sharing your own experience. Write a review

Waggel Pet Insurance reviews (1243)

Great website, easy to use, value for money

5
Loved being able to answer a few questions about my puppy and then the website tells me recommended insurance/cover options. So simple. No jargon. And great value for money compared to other insurance companies. Reviewed on: 21st August 2020

Amazingly straightforward pet insurance

5
Amazingly straightforward start to what seems to be a most empathy driven professional forward thinking pet insurance company ivd yet to find on todays market for my precious fur babies Reviewed on: 21st August 2020

Simple to sign up and transparent.

5
I have just signed up with the highest level of cover. It was very simple and very transparent to know what is covered or not. It is early days but it looks good from the beginning together with the perks you get. Reviewed on: 20th August 2020

Awesome pet insurers

5
Amazing pet insurers. Clear and concise and very easy to insure our family pet Reviewed on: 20th August 2020

Fun, easy, reassuring experience!

5
Initially the reasonable price caught my attention. Waggel were offering everything we needed but for less. The easy, modern and straightforward process left us very happy. Reviewed on: 20th August 2020

Big Paw Up!

5
A refreshing pet insureance company. I searched and got quotes from other companies that appeared to be stale and offered no help or customer loyalty. Waggel pressed all the buttons! Reviewed on: 20th August 2020

Really competitive price and perks

5
I was introduced to Waggle from a friend. Getting a quote was really easy and their pricing is really competitive. Plus they give you lots of extra perks. Thanks Waggle. Reviewed on: 20th August 2020

Waggel yes please

5
Really competitive and straight forward contactable 24/7 And freebies too Use this company it’s excellent Reviewed on: 20th August 2020

A new type of insurance

5
I've only just started using Waggel, having switched from Tesco, but have been well impressed with how transparent and responsive they are. Firstly, they don't charge co-opted payments for older pets which has been one of my major concerns as the owner of an older pet (adopting older pets is important too, and we shouldn't be expected to pay 20% + excess fees for every claim!). Secondly, I like that they have a responsive web chat which means that me contacting my insurance company does not have to disrupt my other day to day activities (I can't concentrate when I'm put on hold) Reviewed on: 20th August 2020

Super easy and love the free support calls!

5
As a first time puppy owner, it's really really helpful to have the free vet calls and behaviour consultations to help me in knowing what to do and to calm the worry! So far very happy I chose Waggel. Reviewed on: 20th August 2020

Review Waggel: Pet Insurance now

Help others make smarter decisions by sharing your own experience. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs