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Waggel: Pet insurance reviews

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4.73
Based on 1,245 reviews, last reviewed 23rd Jan 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
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1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Easy experience, and good deal. Easy experience, and good deal. A little too over the top with communications during the quoting process and marketing since but provide some really g... Read more Reviewed on: 25th March 2025
jake_sandford's avatar
jake_sandford

Latest lowest rating:

1

Worst pet insurance ever! Waggle refused to pay our claim for an emergency vet treatment when our dog had breathing problems. Referred it to a pre existing condition when our d... Read more Reviewed on: 23rd January 2026
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Simon
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About this product

Waggel offer lifetime pet insurance policies.

There’s a £0 excess option available and you can get free vet, behaviour and nutritionist video calls as part of your Waggle pet insurance policy. Waggel cover treatment costs associated with dental-related accidents and illnesses.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

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Waggel Pet insurance reviews (1245)

WAGGEL IS THE BEST!

5
I have had pet insurances with many different insurers these past 80 years and never had a claim. That having been said, Waggel, by their efficiency and courtesy, convey to me the firm conviction that, in the event of my ever having to make a claim, it would be settled without any hassle or delay. Moreover, Waggel are a mine of free very useful veterinary information. George Allen. Edinburgh. 22 August 2020. Reviewed on: 22nd August 2020
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George Allen

Insurance made simple

4
The policy was easy to understand and choose and signing up was simple with good communication about the documents. Reviewed on: 22nd August 2020
Caroline 's avatar
Caroline

Simple and reassuring

5
I feel safe and secure knowing waggle Is there if anything ever happens to my pet. The price matches the best prices on comparison sites and it’s super easy to sign up Reviewed on: 21st August 2020
Olivia 's avatar
Olivia

Super easy and transparent

5
Taking out a policy with Waggel was a dream. Everything was done within about 5 minutes. They explained everything really clearly and offer great extras! Reviewed on: 21st August 2020
joshbromage29's avatar
joshbromage29

So far, so good

5
Clear pricing, easy and quick to set up, digital friendly - feels far more modern and user friendly that other options - plus cheaper for MORE cover Reviewed on: 21st August 2020
jeg's avatar
jeg

Transparent, clear, easy!

5
I have found taking out insurance with Waggel so easy - there are no hidden catches, the sign up process is intuitive, and Waggel provide great extras! Reviewed on: 21st August 2020
Alanna Inserra's avatar
Alanna Inserra

Excellent

5
I haven't made any claims yet but have experienced excellent customer service whenever needed. Reviewed on: 21st August 2020
Zm's avatar
Zm

Just need to have personal experience with claims for a 10

5
Modern insurance company with interesting offers. Reviewed on: 21st August 2020
Mamoun Khogali 's avatar
Mamoun Khogali

Easy sign up and good rewards

5
Really liked the added benefits to the insurance and ability to tailor the excess etc to your budget. Reviewed on: 21st August 2020
Caroline 's avatar
Caroline

Waggel gives me an ease of mind

5
We really love Waggel. Their customer service is super good, friendly and quick to reply. We don't really pay much insurance for our dog although he is 10 years old. Having Waggel insurance just gives me a peace of mind that when anything happens to Diesel, they will help me. Reviewed on: 21st August 2020
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Sophie Van der Veken

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