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Waggel: Pet insurance reviews

View other Waggel products
4.73
Based on 1,244 reviews, last reviewed 7th Aug 2025
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Latest highest rating:

5

Easy experience, and good deal. Easy experience, and good deal. A little too over the top with communications during the quoting process and marketing since but provide some really g... Read more Reviewed on: 25th March 2025
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jake_sandford

Latest lowest rating:

1

Scam insurance, great until you make a claim. Initially I was really happy with how good their website was to use, how good the price was and everything seemed great that was until making a claim ... Read more Reviewed on: 7th August 2025
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RC
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About this product

Waggel offer lifetime pet insurance policies.

There’s a £0 excess option available and you can get free vet, behaviour and nutritionist video calls as part of your Waggle pet insurance policy. Waggel cover treatment costs associated with dental-related accidents and illnesses.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

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Waggel Pet insurance reviews (1244)

An insurance which actually provides peace of mind

5
We adopted a pug x shitzu, Rodney, just before lockdown & he has really been such a gift of life. We wanted to ensure that we provide the best for him (not just the general good, treats, toys etc), but also the best insurance cover we could get at the best price. That’s where Waggel came in; after much searching and reading Waggel came back with the most comprehensive cover, although only slightly more expensive (literally pence in it - but in these times we find ourselves pennies are ever more important), we decided to go with it. Since then we have used the service when Rodney suddenly became poorly. One episode he was worryingly poorly, I logged a video call with first vet (a service that comes free with the insurance) & within minutes I received a call from a vet advising me to get Rodney to his registered vet & nit to wait for the video call. She was so reassuring at a time that I really was worried, Rodney was floppy and not breathing properly. But after this ordeal Rodney is back to his cheeky self (7 months & full of life). For this reason alone I knew that we had chosen the right insurer. So not only is the cover excellent with a very reasonable excess, the app that you get is also helpful and full of info and competitions to enter (our Rodney loves a new you or treat so fingers crossed for us this time). Overall this is an excellent insurer with outstanding customer service. Reviewed on: 18th August 2020
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Stone

Amazing

5
This is the best pet insurance on the market! Amazing customer service and you can tell they genuinely care about the pets! Great prices for my two dogs and it was so easy! Amazing offers too that you don’t get anywhere else with other insurance providers! Reviewed on: 18th August 2020
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Samantha Stones

Clear, Easy and Flexible

4
I chose Waggel as their site was easy to understand and didn't ask too many complicated questions like what breed my mongrel is. I liked that I ould easily move up and down the cover and excess scale so I could tailor make an affordable policy for me. Reviewed on: 18th August 2020
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Beckie

Transparency in all aspects. Excellent reviews.

5
Easy to negotiate the Waggel website. Clear information. On top of everything, excellent value for money. Reviewed on: 18th August 2020
Judy Stanford's avatar
Judy Stanford

Super easy and comprehensive

5
Just signed up with waggel and I’m super impressed with how easy it is to use and the cover provided for the price is amazing! Reviewed on: 18th August 2020
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Lunamum

Excellent service & easy to use

5
Really good, competitive pricing , choose what you want to cover and so easy to use the app. Highly recommended Reviewed on: 18th August 2020
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Julie

Insurance made simple

5
As a new dog owner I found getting dog insurance quite daunting, but the website was so easy to use. Once signed up, the dashboard and app are so customer friendly. I can’t rate it enough! Reviewed on: 18th August 2020
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Sarah Wallbridge

Modern pet insurance

5
I really like how user friendly and modern Waggel is, with promotions and offers we actually are interested in and competitive plans Reviewed on: 18th August 2020
Amy's avatar
Amy

No fuss pet insurance

5
So easy to set up and the free online vet consultation is worth it’s weight in gold. We used it and it put our mind at rest that our pup was just a drama queen and not injured. Reviewed on: 18th August 2020
Hayley Ward's avatar
Hayley Ward

So easy

5
The fact you can have video consultations takes such a weight off - great! Reviewed on: 18th August 2020
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Katy Hall

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