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Waggel: Pet insurance reviews

4.75
Based on 1,248 reviews, last reviewed 24th Mar 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Waggle was easy to use and add more of my pets, I ha... Waggle was easy to use and add more of my pets, I have 4 with different requirements. Process was easy. Reviewed on: 24th March 2026
Sara F's avatar
Sara F

Latest lowest rating:

1

Worst pet insurance ever! Waggle refused to pay our claim for an emergency vet treatment when our dog had breathing problems. Referred it to a pre existing condition when our d... Read more Reviewed on: 23rd January 2026
Simon's avatar
Simon

About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

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Waggel Pet insurance reviews (1248)

Insurance made simple

5
As a new dog owner I found getting dog insurance quite daunting, but the website was so easy to use. Once signed up, the dashboard and app are so customer friendly. I can’t rate it enough! Reviewed on: 18th August 2020

Modern pet insurance

5
I really like how user friendly and modern Waggel is, with promotions and offers we actually are interested in and competitive plans Reviewed on: 18th August 2020

No fuss pet insurance

5
So easy to set up and the free online vet consultation is worth it’s weight in gold. We used it and it put our mind at rest that our pup was just a drama queen and not injured. Reviewed on: 18th August 2020

So easy

5
The fact you can have video consultations takes such a weight off - great! Reviewed on: 18th August 2020

Relevant insurance policy

5
I have a cat and it’s the first time I’ve taken out pet insurance. Waggle offered insurance against adversities that matter the most. Reviewed on: 18th August 2020

Great customer service

4
Efficient and helpful advice and help provided. Reviewed on: 18th August 2020

easy quote

5
So far so good, easy quote received and hopefully as easy to make a claim. Reviewed on: 18th August 2020

Best online insurance

5
Great online support, great online concept, refreshing compared to traditional insurances. Reviewed on: 18th August 2020

Value for money

5
I have been with petplan for 13 years and always been happy, but on getting my new newfipoo puppy I asked for quote, they were coming in with a price for 1 puppy which was not that much lower than I am paying for 2 labradoodles. Waggle came in with a much better quote for the same if not slightly better cover. Reviewed on: 18th August 2020

Reassurance and Comfort

5
So many choices out there but immediately felt Waggle was the most pet friendly and welcoming. Website easy to navigate and the cover is very good. Comfortably assured our pet will be looked after. Reviewed on: 18th August 2020

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