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Waggel: Pet insurance reviews

4.15
Based on 1,259 reviews, last reviewed 2nd Sep 2026
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great triage system with an app which is super helpf... Great triage system with an app which is super helpful and not always pushing for vet visits. Reasonable price but I do have quite a high excess to ge... Read more Reviewed on: 2nd September 2026
Dan-'s avatar
Dan-

Latest lowest rating:

1

Triage service sucks They have this policy where you have to first go through a digital call with a vet before you can visit a vet. If you visit a vet first and don’t do ... Read more Reviewed on: 31st July 2026
Ken B's avatar
Ken B

About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

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Waggel Pet insurance reviews (1259)

Value for money and simple to claim

5
Excellent value for money, easy to use and good advice Reviewed on: 19th August 2020

Totally recommend

5
After looking for an insurance for my babies...found waggell... good so far! Reviewed on: 19th August 2020

Perfect

5
After reasearching lots os companies I found Waggle perfect for mine and my dogs needs Reviewed on: 19th August 2020

Easy, transparent fairly priced

5
I love waggle because it’s online platform is easier than any others I’ve used, it’s transparent, easy and very fairly priced. Reviewed on: 19th August 2020

Very simple does what it says

5
Simple and easy to use. Does what it says, making a claim is simple an takes minutes. Rewards are great an there’s a lot of options and discounts available. Prices are competitive, I have a greyhounds an usually this means expensive insurance but waggle are very affordable. Reviewed on: 18th August 2020

An insurance which actually provides peace of mind

5
We adopted a pug x shitzu, Rodney, just before lockdown & he has really been such a gift of life. We wanted to ensure that we provide the best for him (not just the general good, treats, toys etc), but also the best insurance cover we could get at the best price. That’s where Waggel came in; after much searching and reading Waggel came back with the most comprehensive cover, although only slightly more expensive (literally pence in it - but in these times we find ourselves pennies are ever more important), we decided to go with it. Since then we have used the service when Rodney suddenly became poorly. One episode he was worryingly poorly, I logged a video call with first vet (a service that comes free with the insurance) & within minutes I received a call from a vet advising me to get Rodney to his registered vet & nit to wait for the video call. She was so reassuring at a time that I really was worried, Rodney was floppy and not breathing properly. But after this ordeal Rodney is back to his cheeky self (7 months & full of life). For this reason alone I knew that we had chosen the right insurer. So not only is the cover excellent with a very reasonable excess, the app that you get is also helpful and full of info and competitions to enter (our Rodney loves a new you or treat so fingers crossed for us this time). Overall this is an excellent insurer with outstanding customer service. Reviewed on: 18th August 2020

Amazing

5
This is the best pet insurance on the market! Amazing customer service and you can tell they genuinely care about the pets! Great prices for my two dogs and it was so easy! Amazing offers too that you don’t get anywhere else with other insurance providers! Reviewed on: 18th August 2020

Clear, Easy and Flexible

4
I chose Waggel as their site was easy to understand and didn't ask too many complicated questions like what breed my mongrel is. I liked that I ould easily move up and down the cover and excess scale so I could tailor make an affordable policy for me. Reviewed on: 18th August 2020

Transparency in all aspects. Excellent reviews.

5
Easy to negotiate the Waggel website. Clear information. On top of everything, excellent value for money. Reviewed on: 18th August 2020

Super easy and comprehensive

5
Just signed up with waggel and I’m super impressed with how easy it is to use and the cover provided for the price is amazing! Reviewed on: 18th August 2020

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