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Waggel: Pet insurance reviews

4.15
Based on 1,259 reviews, last reviewed 2nd Sep 2026
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great triage system with an app which is super helpf... Great triage system with an app which is super helpful and not always pushing for vet visits. Reasonable price but I do have quite a high excess to ge... Read more Reviewed on: 2nd September 2026
Dan-'s avatar
Dan-

Latest lowest rating:

1

Triage service sucks They have this policy where you have to first go through a digital call with a vet before you can visit a vet. If you visit a vet first and don’t do ... Read more Reviewed on: 31st July 2026
Ken B's avatar
Ken B

About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

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Waggel Pet insurance reviews (1259)

Excellent service & easy to use

5
Really good, competitive pricing , choose what you want to cover and so easy to use the app. Highly recommended Reviewed on: 18th August 2020

Insurance made simple

5
As a new dog owner I found getting dog insurance quite daunting, but the website was so easy to use. Once signed up, the dashboard and app are so customer friendly. I can’t rate it enough! Reviewed on: 18th August 2020

Modern pet insurance

5
I really like how user friendly and modern Waggel is, with promotions and offers we actually are interested in and competitive plans Reviewed on: 18th August 2020

No fuss pet insurance

5
So easy to set up and the free online vet consultation is worth it’s weight in gold. We used it and it put our mind at rest that our pup was just a drama queen and not injured. Reviewed on: 18th August 2020

So easy

5
The fact you can have video consultations takes such a weight off - great! Reviewed on: 18th August 2020

Relevant insurance policy

5
I have a cat and it’s the first time I’ve taken out pet insurance. Waggle offered insurance against adversities that matter the most. Reviewed on: 18th August 2020

Great customer service

4
Efficient and helpful advice and help provided. Reviewed on: 18th August 2020

easy quote

5
So far so good, easy quote received and hopefully as easy to make a claim. Reviewed on: 18th August 2020

Best online insurance

5
Great online support, great online concept, refreshing compared to traditional insurances. Reviewed on: 18th August 2020

Value for money

5
I have been with petplan for 13 years and always been happy, but on getting my new newfipoo puppy I asked for quote, they were coming in with a price for 1 puppy which was not that much lower than I am paying for 2 labradoodles. Waggle came in with a much better quote for the same if not slightly better cover. Reviewed on: 18th August 2020

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