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Waggel: Pet insurance reviews

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4.74
Based on 1,245 reviews, last reviewed 23rd Jan 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Easy experience, and good deal. Easy experience, and good deal. A little too over the top with communications during the quoting process and marketing since but provide some really g... Read more Reviewed on: 25th March 2025
jake_sandford's avatar
jake_sandford

Latest lowest rating:

1

Worst pet insurance ever! Waggle refused to pay our claim for an emergency vet treatment when our dog had breathing problems. Referred it to a pre existing condition when our d... Read more Reviewed on: 23rd January 2026
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Simon
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About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

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Waggel Pet insurance reviews (1245)

Couldn't feel better protected

5
Waggel really look after you and your pets, they think about what you as a customer would need for your pet whether its fee virtual vet appointments or behaviourist consultations or discounts for loads of pet products and food. Love how easy it is to navigate and the community facebook group! Reviewed on: 18th August 2020
Eloise's avatar
Eloise

Easy and modern pet insurance

5
This is the uber of pet insurance, modern, easy and on demand. I dont catch black cabs anymore and I wont use legacy insurance products either! Reviewed on: 18th August 2020
d's avatar
d

Super easy to use

5
Very easy to use, great perks, and great price Reviewed on: 18th August 2020
Ben's avatar
Ben

I have already recommended Waggel to my entire office!

5
Waggel is to pet insurance what companies like Bulb have been to the energy industry – a long-overdue updating of how the whole system works. You'd think in 2020 that most pet insurance companies would have user-friendly websites and efficient customer service, but in fact my experience has mostly been that everything is slow to update, involves huge amounts of paper/post/hours spent on the phone and you can never speak to anyone real. Waggel has been like a breath of fresh air, has delivered on everything it promises and I've already recommended it to several new pet owners I work with. Reviewed on: 18th August 2020
Kathryn's avatar
Kathryn

Hassle free sign up with clear policy

5
Insurance can be a game - you never really know what you're getting, however with Waggle the sign up was easy. I liked that I was supporting an independent outside of the bigwigs and it was clear from the outset what I was signing up for. Reviewed on: 18th August 2020
Steph B's avatar
Steph B

Best ever

5
Great company everything easy to understand and having a monthly news letter plus competition first class Reviewed on: 18th August 2020
marlin149@aol.com's avatar
[email protected]

Excellent customer service and price!

5
Waggel offered us the best cover for our needs at a competitive price. Our cover includes online vet consultations which we have used and following their advice our puppy’s issues resolved. Quick to contact when needed and the cover is really good. We’ve already recommended them to our friends. Reviewed on: 18th August 2020
Laura Sealey's avatar
Laura Sealey

Easy Peasy

5
The whole process of insuring my cat was child's play. Thank you Waggle. Reviewed on: 18th August 2020
Roz Whatling's avatar
Roz Whatling

Not had to claim yet but impressed!

5
Friendly insurers who make you feel like your pet is a name not a number Reviewed on: 18th August 2020
Fran14's avatar
Fran14

Easy and intuitive

5
Everything with Waggel has been super easy, all online which makes it all so simple. The website is intuitive and helpful, with great perks and competitions. Reviewed on: 18th August 2020
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Polly Burns

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