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Waggel: Pet insurance reviews

View other Waggel products
4.15
Based on 1,259 reviews, last reviewed 2nd Sep 2026
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great triage system with an app which is super helpf... Great triage system with an app which is super helpful and not always pushing for vet visits. Reasonable price but I do have quite a high excess to ge... Read more Reviewed on: 2nd September 2026
Dan-'s avatar
Dan-

Latest lowest rating:

1

Triage service sucks They have this policy where you have to first go through a digital call with a vet before you can visit a vet. If you visit a vet first and don’t do ... Read more Reviewed on: 31st July 2026
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Ken B
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About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

Review Waggel: Pet insurance now

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Waggel Pet insurance reviews (1259)

Reassurance and Comfort

5
So many choices out there but immediately felt Waggle was the most pet friendly and welcoming. Website easy to navigate and the cover is very good. Comfortably assured our pet will be looked after. Reviewed on: 18th August 2020
Neil's avatar
Neil

Made me waggle

5
Genuinely easy to understand, clear cover - quick to apply for and loads of extras as part of the Waggel community. Reviewed on: 18th August 2020
Charlie C's avatar
Charlie C

Great Company

5
So far I am very happy with Waggle. Great price to insure my old boy George (15 years old cat). Simple website and nice ‘perks’ with other companies I actually use. Reviewed on: 18th August 2020
Clare Amoruso's avatar
Clare Amoruso

Lack of information for brand new dog owners

2
They should really inform you that the insurance kicks in two weeks after sign up. It should be stated when you buy it. Otherwise you walk around believing your dog is insured when it isn’t. We never had a dog before so this was very new to us. Have also tried to ask if we can adjust our policy to suit our needs better, but they didn’t really respond well. I’m not sure what’s better with their insurance than other policies. Reviewed on: 18th August 2020
Sarah-Stephanie Skjoldevik's avatar
Sarah-Stephanie Skjoldevik

Amazing value for money

5
This is the first time I have used this insurance and I am really impressed. A great amount of cover and a low affordable cost which can be spread over the year Reviewed on: 18th August 2020
Ruth Suzanne Green's avatar
Ruth Suzanne Green

Best insurance

5
Been amazing, easy to use and so many bonuses Reviewed on: 18th August 2020
Sian 's avatar
Sian

Easy to navigate

5
I’ve not had to claim but the buying process was super easy and the website is very user friendly Reviewed on: 18th August 2020
Holly White's avatar
Holly White

Love it

5
They are a great price and so transparent with any costs you may need. They also offer vet consultations online which is an invaluable part of their service Reviewed on: 18th August 2020
April 's avatar
April

Fun and friendly insurance

5
We were recommended Waggel through Wild at Heart foundation, the charity that we rescued our dog through. Waggel appear to care a lot about the wellbeing of animals and create lots of fun initiatives to support animals within and outside their community. Reviewed on: 18th August 2020
Georgia's avatar
Georgia

Not just insurance, so much more!

5
The insurance side was easy, but that’s not even the best perk! The newsletter each month is great with lots of info. There’s lots of discounts at independent retailers, which is great to find unique treats and gifts for your pet, and by supporting a small business. It feels very much like youve joined a community and you get something back even if you aren’t claiming! Reviewed on: 18th August 2020
Tash's avatar
Tash

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