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Waggel: Pet insurance reviews

View other Waggel products
4.15
Based on 1,259 reviews, last reviewed 2nd Sep 2026
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great triage system with an app which is super helpf... Great triage system with an app which is super helpful and not always pushing for vet visits. Reasonable price but I do have quite a high excess to ge... Read more Reviewed on: 2nd September 2026
Dan-'s avatar
Dan-

Latest lowest rating:

1

Triage service sucks They have this policy where you have to first go through a digital call with a vet before you can visit a vet. If you visit a vet first and don’t do ... Read more Reviewed on: 31st July 2026
Ken B's avatar
Ken B
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About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

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Waggel Pet insurance reviews (1259)

Great insurance

5
Haven’t had to claim! But there’s so much on offer and the price is amazing!! Reviewed on: 18th August 2020
Jessie-lee Malan's avatar
Jessie-lee Malan

Efficient and easy to use

5
I have a new puppy and Waggel takes you through a very simple process to get given a quote that works for me Reviewed on: 18th August 2020
doug's avatar
doug

Best Pet Insurance

5
As I said in the title Waggle is overall the best insurance company. A.Foss Reviewed on: 18th August 2020
Alan Foss's avatar
Alan Foss

A personal approach

5
I was at the point of cancelling my pet insurance entirely because W it was getting too pricey and then I saw an ad for waggel. You can tailor the insurance to what you can afford without worrying that your pets will get sub-service cover or treatment. Very happy Reviewed on: 18th August 2020
Tracey Eden's avatar
Tracey Eden

Couldn't feel better protected

5
Waggel really look after you and your pets, they think about what you as a customer would need for your pet whether its fee virtual vet appointments or behaviourist consultations or discounts for loads of pet products and food. Love how easy it is to navigate and the community facebook group! Reviewed on: 18th August 2020
Eloise's avatar
Eloise

Easy and modern pet insurance

5
This is the uber of pet insurance, modern, easy and on demand. I dont catch black cabs anymore and I wont use legacy insurance products either! Reviewed on: 18th August 2020
d's avatar
d

Super easy to use

5
Very easy to use, great perks, and great price Reviewed on: 18th August 2020
Ben's avatar
Ben

I have already recommended Waggel to my entire office!

5
Waggel is to pet insurance what companies like Bulb have been to the energy industry – a long-overdue updating of how the whole system works. You'd think in 2020 that most pet insurance companies would have user-friendly websites and efficient customer service, but in fact my experience has mostly been that everything is slow to update, involves huge amounts of paper/post/hours spent on the phone and you can never speak to anyone real. Waggel has been like a breath of fresh air, has delivered on everything it promises and I've already recommended it to several new pet owners I work with. Reviewed on: 18th August 2020
Kathryn's avatar
Kathryn

Hassle free sign up with clear policy

5
Insurance can be a game - you never really know what you're getting, however with Waggle the sign up was easy. I liked that I was supporting an independent outside of the bigwigs and it was clear from the outset what I was signing up for. Reviewed on: 18th August 2020
Steph B's avatar
Steph B

Best ever

5
Great company everything easy to understand and having a monthly news letter plus competition first class Reviewed on: 18th August 2020
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