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Waggel: Pet Insurance reviews

4.73
Based on 1,243 reviews, last reviewed 18th Jun 2025
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
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9%
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Latest highest rating:

5

Easy experience, and good deal. Easy experience, and good deal. A little too over the top with communications during the quoting process and marketing since but provide some really g... Read more Reviewed on: 25th March 2025
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jake_sandford

Latest lowest rating:

1

Waggel will add "triage" to your policy without aski... Waggel will add "triage" to your policy without asking, then refuse to remove it when you notice. ONly way to remove it is to cancel and restart the p... Read more Reviewed on: 18th June 2025
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sam

About this product

Before taking out a new pet insurance policy, check customer reviews to be confident that the provider is reputable. We’ve got plenty of Waggel pet insurance reviews to help you understand more about the provider.

Waggel provides pet insurance for cats and dogs. Unlike many insurers, Waggel does not offer different types of policies but instead offers one all-inclusive policy. The policy provides access to 24/7 vet video calls as well as consultations with behaviour and nutrition specialists. Waggel policyholders can benefit from a simplified online claims process, as well as new rewards and perks every month.

If Waggel sounds like the right insurer for you, gain valuable insight into the provider by reading our Waggel pet insurance reviews. Find out how satisfied customers have been with the all-inclusive policy. Learn more about the claims process and how simple policyholders have found it. Find out why customers chose Waggel and whether they would renew their policy with the provider. All of this and more can be found in the reviews on Smart Money People.

Have you had a pet insurance policy with Waggel? Share your experience by writing an honest review and help other pet owners doing their research. Tell us why you chose Waggel as your pet insurance provider, and whether it has lived up to your expectations. Tell us what animal you insured and how secure you have found the all-inclusive policy. If you’ve had experience with the customer service team or claims process, share details with our Smart Money People community. Whether good or bad, leave a Waggel pet insurance review today. Together, we can help people like you make better financial decisions.

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Waggel Pet Insurance reviews (1243)

Ridiculously easy and transparent

5
I've been Waggel for over a year now, and everything from getting a quote to claiming is super easy, and they keep you informed all the way. This is how pet insurance should be.. Reviewed on: 15th August 2020

Easy insurnace

4
Easy to follow inforance, I got the cover for my pet instantly. Reviewed on: 15th August 2020

Sensible and considered insurance at a decent price

5
Waggel takes a proactive approach to pet health - access to short video consultations with a vet means I'm far more likely to seek advice without the trials of wrestling an angry cat into a basket and dragging it across London. I'm not sure who gets more stressed, me or the cat, so visits to the vet used to be a last resort. Being able to ask for an opinion on a gunky eye or snotty nose without taking the cat out of his environment is therefore hugely valuable. It means that symptoms are treated well before they become serious, which helps the pet, the owner and the insurer in the long run. The product seems like it's been designed from the bottom up, rather than a template insurance product tweaked to fit the subject, whether it's pets, caravans or a stamp collection. I've recommended Waggel to a few friends now. Not just the access to an online vet, but also because it's user friendly, pricing is visible and sensible, and it feels very obviously run by human beings who care about their pets. It's also succeeded in a friendly tone that hasn't tipped over into the very irritating Innocent-style: the lad down the pub who mistakenly thinks he's everyone's hilarious best mate. Reviewed on: 15th August 2020

Straightforward Approach

5
A refreshingly straightforward approach to risk and premiums. Reviewed on: 15th August 2020

Straightforward modern approach, so easy to sign up, best rates for decent cover

5
Very helpful when needing answers to a few questions. Liked how easy the process was to sign up. Policy plan terms seem well priced and fair for what is covered. Reviewed on: 15th August 2020

Amazing! Welcome to 2020!

5
Waggle is what Monzo is to banking... innovative, bold, and new! Very easy to navigate and super user friendly. Only way to improve it by creating an app. Reviewed on: 15th August 2020

Our Sparkle is back!

5
I reviewed a number of pet insurance companies, and it was a no brainer, the reviews, the cost, the customer service.... our cat ‘Sparkle’ was in trouble, limping and not eating, he was able to fully recover after Waggle helped pay for the vet bills. Our Sparkle is back! thanks to Waggle Reviewed on: 14th August 2020

Affordable price and easy to set up

5
Took less than 5mins to sort my pet insurance out online, got the plan I wanted at a great price Reviewed on: 14th August 2020

Easy to set up

5
Very easy to set up and really happy with it Reviewed on: 14th August 2020

Awesome company

5
Really easy to use, and very friendly customer service! Reviewed on: 14th August 2020

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