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Wave Community Bank: Savings reviews

4.75
Based on 293 reviews, last reviewed 12th Jun 2026
700% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
9%
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1%
2 star
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0%
1 star
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Latest highest rating:

5

Effective friendly team Speedy response when I had a query Reviewed on: 12th June 2026
Carmen's avatar
Carmen

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

About this product

Wave Community Bank have a range of ethical savings accounts.

With Wave Community Bank, you can save between £1 and £85,000. Pay direct from your pay packet on one of the payroll deduction schemes, via standing order, bank transfer, cheques or AllPay card.

Wave Community Bank savings account reviews help you find out what it’s really like to be a customer. If you’ve used Wave Community Bank before, you can also leave a review and share your experience.

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Wave Community Bank Savings reviews (293)

Top class!

5
I can't thank the ESCU enough. I had a money situation about 10 years ago and they came to the rescue with manageable loan amount/repayment at a lower interest than I was offered elsewhere. The only proviso being that I also had to pay into a share account to build up some savings at the same time. This helped to enforce good saving habits and bring me out of financial distress. Now loan free, I also have a nice little pot of savings that I continue to add to which has proved very handy to dip into for unforeseen circumstances! In addition to this, the customer service has been beyond excellent. On the one occasion (in 10 years!) that there was a blip it was resolved immediately. So, thank you ESCU and your fantastic staff! Reviewed on: 20th March 2021

Local people for local people

5
I admire the ethos and support for community, and no hassle contact and service Reviewed on: 9th March 2021

Continuous innovation

5
Thus little credit union is always seeking user friendly solutions and improve their services. Reviewed on: 2nd March 2021

Excellent consistent work

5
I have been with the ESCU for a few years now and they provide consistently excellent customer service, especially in 2020 during challenging times. Reviewed on: 22nd February 2021

A community bank

5
Very much centred in the local community- the credit union is a modern organisation, web access to accounts, and enabling people to borrow when they need to without crippling interest rates Reviewed on: 20th February 2021

ESCU motivated me to save £20 per month which was affordible

5
Having saved £20 per month regularly I have now accumilated £941.88 . . . this is an amazing amount that I wouln't have acheived without them, thank you very much, I highly recommend them, it's easy to save!! Reviewed on: 18th February 2021

Friendly, helpful and a wealth of knowledge

5
I have been with my credit union for almost a decade now and I have always found the staff to be supportive and kind. I am housebound so getting out to see them is really difficult. The staff are very conciderate of my needs and abilities and go out of their way to support me to use the service. I have recently set up funds for my two Granddaughters so that they can start the process of managing their finances in a healthy way and I trust the credit union to always be there to help should they ever get into difficulties. I really recommend everyone to obtain an account. The service and company ethos is excellent. Reviewed on: 17th February 2021

A brilliant community savings and loans co op

5
They respond when they say they will, are always helpful and offer good access via the new banking app Reviewed on: 17th February 2021

Awesome Customer Service

5
I have saved with the credit Union now for about 2 years. I have to say I have always been extremely impressed with the service and the response times. An example literally the other morning was I was looking at purchasing my new annual bus ticket and through the credit union you receive a discount. I emailed the team and asked what the price would be with the discount, this was at 8am, well in less than 5 minutes I had a reply and the transaction was completed. I think especially in the current climate what with Covid that is quite impressive but this customer service and the quality of it has been quite evident since I became a member. Just a big thank you to the team from Paul in Brighton. Reviewed on: 16th February 2021

Helpful benefit for account

5
I regularly save with them to build up savings for specific uses. Specifically I primary build up my savings in order to get a annual bus saver which can get a 20% discount on because members get a discount due to a deal between the East Sussex Credit Union and Brighton & Hove Buses, and that 20% is a couple hundred pounds difference. Reviewed on: 16th February 2021

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