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Wave Community Bank: Savings reviews

4.84
Based on 276 reviews, last reviewed 5th Jun 2025
5400% increase in 5 star reviews
in the past 90 days
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Latest highest rating:

5

Great service, friendly and always helpful! Great service, friendly and always helpful! Reviewed on: 5th June 2025
Ms L's avatar
Ms L

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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Wave Community Bank Savings reviews (276)

A brilliant community savings and loans co op

5
They respond when they say they will, are always helpful and offer good access via the new banking app Reviewed on: 17th February 2021

Awesome Customer Service

5
I have saved with the credit Union now for about 2 years. I have to say I have always been extremely impressed with the service and the response times. An example literally the other morning was I was looking at purchasing my new annual bus ticket and through the credit union you receive a discount. I emailed the team and asked what the price would be with the discount, this was at 8am, well in less than 5 minutes I had a reply and the transaction was completed. I think especially in the current climate what with Covid that is quite impressive but this customer service and the quality of it has been quite evident since I became a member. Just a big thank you to the team from Paul in Brighton. Reviewed on: 16th February 2021

Helpful benefit for account

5
I regularly save with them to build up savings for specific uses. Specifically I primary build up my savings in order to get a annual bus saver which can get a 20% discount on because members get a discount due to a deal between the East Sussex Credit Union and Brighton & Hove Buses, and that 20% is a couple hundred pounds difference. Reviewed on: 16th February 2021

Savings and Loans

5
ESCU is easy to save as well as low interest rate loans make it possible to borrow when you need to as well as save at the same time. Reviewed on: 15th February 2021

Brilliantly excellent

5
Fantastic service. I've saved with ESCU for around 15 + years. Reviewed on: 15th February 2021

Very friendly and efficient service

5
All contact has been handled profesionally and regular communucations keeps members up to date on developments and offers. Reviewed on: 15th February 2021

Valued community organisation

5
Particularly through covid, ESCU has been a huge support to members of the community who have found themselves in a higher level of financial hardship. ESCU helps members with fair loans and to see a way out, avoiding the need for desperate moves to go to loan shark or the like. Reviewed on: 15th February 2021

Savings doing good

5
It is so easy to add to my savings online as well as withdraw funds when needed. Important to me to know that my savings are helping people borrow at reasonable rates and in a planned way rather than the unscrupulous alternatives. Reviewed on: 15th February 2021

best place

5
by far the best and easiest way of saving. Reviewed on: 15th February 2021

Absolutely love our local credit union!

5
Love the ethical approach of our credit union and all the valuable outreach work in our local community. Great online service too, with the recent launch of a member app allowing us to move money very quickly and efficiently. Highly recommended! Reviewed on: 15th February 2021

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