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Yellow Jersey: Cycle Insurance reviews

4.84
Based on 423 reviews, last reviewed 12th Oct 2023
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Latest highest rating:

5

Value for money Yellow Jersey is a trusted brand and offers value for money Reviewed on: 12th October 2023
Adrian Wisner's avatar
Adrian Wisner

Latest lowest rating:

1

Don't expect a pay out Dont expect a pay pout if your bike is stolen Reviewed on: 28th March 2023
Gilly Carter's avatar
Gilly Carter

About this product

At Smart Money People, we collect Yellow Jersey Cycle Insurance reviews from customers like you. If you're thinking of getting Yellow Jersey Cycle Insurance check out our reviews, or if you're an existing Yellow Jersey customer - please share your experiences with our community in order to help out others!

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Yellow Jersey Cycle Insurance reviews (423)

Fantastic service & complete piece of mind

5
Having insured my bikes with Yellow jersey for a number of years, during which time I have made 2 significant claims, I can confidently say their claims process and customer service is second to none. Combined with a generous renewal discount I get not only good value but piece of mind that if I should need to claim I will be dealing with a fair claims team who are also passionate cyclists. Reviewed on: 17th September 2021

Comprehensive cover and no quibble claims

5
They fully cover all my bikes snd cycling activities, here and overseas. The one time I needed to claim, the agents were local, sympathetic and extremely helpful. My damaged goods were replaced quickly and they checked that I hadn’t discovered more damage. Great service. Reviewed on: 17th September 2021

I wish other insurance firms were like this.

5
I simply cannot fault the team at Yellow Jersey. I’ve had the unfortunate need to make two claims but the process was quick and efficient with great communication at all times. The major difference I find is that everyone you speak to is a keen cyclist so knows what you’re going through, can appreciate the situation and reduces the friction compared to dealing with a generic claims handler. I’ve recommended them to anyone who rides a bike and will continue to do so. Reviewed on: 17th September 2021

Great insurance

5
Claim was solved very quickly. Customer service was very helpful and insurance cover is great for Triathlons UK and abroad. One worry less when racing Reviewed on: 17th September 2021

Just wow

5
Yellow Jersey are fantastic, they have always gone the extra mile and got back on the road as soon as. Reviewed on: 17th September 2021

Good, Friendly Company who have helped me a lot

5
I race my bikes and therefore am more likely to have accidents. I've also been unlucky with cars in London and have had a couple of run ins. Both times Yellow Jersey have sorted me out quickly and efficiently. Their in-house claims team are passionate and knowledgeable and make the whole process much less painful. They also contacted me during the pandemic to say I could reduce my insurance cover to not include racing (as there wasn't any on!) and that they would contact me again to remind me to reinstate the higher cover level, which they duly did. Highly impressed! Reviewed on: 17th September 2021

Best in class

5
Excellent customer service and super efficient. Premiums are fair, usually lower than the market. Reviewed on: 17th September 2021

Great Cover, Great Service

5
I was so impressed with the on-line experience, everything was easy and the instructions were so clear with lots of helpful information along the way. I was unsure what lock I might need and was then offered great discounted locks to buy at the same time as the policy! Reviewed on: 17th September 2021

Good, flexible cover at an affordable price.

5
I'm into my second year with YellowJersey and will stay with them in the future. It's very good that they don't auto renew each year, and also they reward customer loyalty with a discount that isn't available on new quotes Reviewed on: 16th September 2021

Nice people who get cycling :-)

5
Insurance only becomes important when something goes wrong... when my bike was vandalised they were amazing, helping me through the process, recommending replacements and when I decided to self source, paying really promptly. Nice people who get cycling :-) Reviewed on: 16th September 2021

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