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Your Community Bank: Savings reviews

Name: Savings
Rating: 4.69 (238 reviews)

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4.69

Based on 238 reviews, last reviewed 13th Jun 2026

7900% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

1 star

Latest highest rating:

5

fantastic service, very helpful staff , easily acces... fantastic service, very helpful staff , easily accessible website Reviewed on: 13th June 2026

Latest lowest rating:

2

I have found it difficult to access my account, and... I have found it difficult to access my account, and to transfer money across. And I didn't even know the name had changed from Croydon Plus! Reviewed on: 4th June 2026

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About this product

Your Community Bank have a range of savings accounts.

You have to be a member to take out a Your Community Bank savings account. You can set up a regular standing order, join the salary saving scheme or have your child benefit paid directly to your savings account.

Your Community Bank savings reviews help you find out what it’s really like to be a customer. If you’ve used Your Community Bank before, you can also leave a review and share your experience.

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Your Community Bank Savings reviews (238)

Only way I’ve been able to save with cost of living...

Only way I’ve been able to save with cost of living and a bunch of debt I’m trying to pay off. Reviewed on: 26th April 2025

Very good customer service, all queries answered in...

Very good customer service, all queries answered in a timely manner, The ability to save whilst borrowing is very helpful. provision of a Christmas saving club was a welcomed opportunity to plan ahead, The interest rates are very competitive, overall an efficiently run service Reviewed on: 25th April 2025

staff are easy going and friendly I've Been with cr...

staff are easy going and friendly I've Been with credit union 8 years now And I have. No complaints Reviewed on: 24th April 2025

Great service

Very friendly and engaging staff. Always go the extra mile. Easy to use and have managed to save what I can when I can Reviewed on: 19th April 2025

A Safe and Friendly Way to Save

I've been saving with Croydon Plus Credit Union for a good while now, and I honestly feel like my money is in the right place. What I appreciate most is that it doesn’t feel like dealing with a big, cold bank. There’s a real sense of community, and I know they genuinely care about helping people manage their finances better. Saving is simple—I started with small amounts, and it’s been encouraging to see how it grows without any hidden fees or pressure. Plus, knowing my savings are protected by FSCS (just like with any major bank) gives me peace of mind. If you're looking for a safe, friendly place to build your savings and feel supported, I recommend Croydon Plus. Reviewed on: 17th April 2025

Patient, friendly, lots of options

Patient, friendly, lots of options Reviewed on: 16th April 2025

Great way to save via salary deduction.

Great way to save via salary deduction. Best way for me as I don't have to think about it. Withdrawals are also easy by the app. Reviewed on: 16th April 2025

As a low income earner you can still manage to save...

As a low income earner you can still manage to save with plus union no matter how little and this helps build your credit. Reviewed on: 16th April 2025

Friendly and supportive service

Whenever I ring Merton Credit Union they are always informative and, wherever necessary, rectify any issues or questions I have. I actually enjoy ringing them as I know I will get a friendly and supportive service. Reviewed on: 15th April 2025

Consistently good

Have been a member for nearly 20 years. Consistently good service Reviewed on: 15th April 2025

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