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Your Community Bank: Savings reviews

Name: Savings
Rating: 4.71 (285 reviews)

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4.71

Based on 285 reviews, last reviewed 22nd Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

1 star

Latest highest rating:

5

This community bank has been the best ! This community bank has been the best ! Or is very easy for me to save money and to put money in and out the staff who help operate and answer calls a... Read more Reviewed on: 22nd July 2026

Latest lowest rating:

2

I have found it difficult to access my account, and... I have found it difficult to access my account, and to transfer money across. And I didn't even know the name had changed from Croydon Plus! Reviewed on: 4th June 2026

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About this product

Your Community Bank have a range of savings accounts.

You have to be a member to take out a Your Community Bank savings account. You can set up a regular standing order, join the salary saving scheme or have your child benefit paid directly to your savings account.

Your Community Bank savings reviews help you find out what it’s really like to be a customer. If you’ve used Your Community Bank before, you can also leave a review and share your experience.

Review Your Community Bank: Savings now

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Your Community Bank Savings reviews (285)

Great experience

Since my membership in 2011 up to date I have had great and smooth experience with the Union especially in the area of savings and withdrawal Reviewed on: 8th July 2025

The app is very easy to ise.

The app is very easy to ise. Customer service is also amazing. They are speedy with their responses.. Reviewed on: 8th July 2025

Excellent services croydon credit union

Every time I have dealt with them . They have always replied quickly and always very helpful Reviewed on: 8th July 2025

Happy with their service.

Happy with their service. Easy to use their app Reviewed on: 8th July 2025

Staff always helpful

Staff always helpful and generally put me on the right track when I have problems logging in to their website. Reviewed on: 8th July 2025

Fast, reliable and excellent customer service

Fast, reliable and excellent customer service Reviewed on: 8th July 2025

Customer service is great, always willing to go the...

Customer service is great, always willing to go the extra mile for customers. Communication is also very good. If you request a call back, someone always calls you back promptly. Reviewed on: 8th July 2025

Fantastic Service

I found it so easy to save with them and equall,y easy to withdraw money when the need arise . They are very very responsive and prompt in dealing with your requests and that is what I really like about them. , All the information you require is provided upfront with no hidden charges. The services they offer are really tailored to helping you get financial stability Reviewed on: 8th July 2025

I’ve been with them for over 15 years and they have...

I’ve been with them for over 15 years and they have always been very supportive and helpful Reviewed on: 3rd July 2025

I have saved with CPcu for 2 years now, I withdraw m...

I have saved with CPcu for 2 years now, I withdraw my funds on time, even when they removed the app, it was easy for me to access their website and request for withdrawal and it would be paid out on time. when I changed my address, they contacted me via email and requested for the supporting evidence and once I provided it, all was sorted easily. One thing I know is that they keep my savings safe and it helps me to avoid unnecessary withdrawal and charges. Reviewed on: 2nd July 2025

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