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Your Community Bank: Savings reviews

Name: Savings
Rating: 4.70 (255 reviews)

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4.70

Based on 255 reviews, last reviewed 2nd Jul 2026

4600% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

1 star

Latest highest rating:

4

Efficient and good customer service I have received good efficient service from the Community Bank over the years. Very good customer service Reviewed on: 2nd July 2026

Latest lowest rating:

2

I have found it difficult to access my account, and... I have found it difficult to access my account, and to transfer money across. And I didn't even know the name had changed from Croydon Plus! Reviewed on: 4th June 2026

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About this product

Your Community Bank have a range of savings accounts.

You have to be a member to take out a Your Community Bank savings account. You can set up a regular standing order, join the salary saving scheme or have your child benefit paid directly to your savings account.

Your Community Bank savings reviews help you find out what it’s really like to be a customer. If you’ve used Your Community Bank before, you can also leave a review and share your experience.

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Your Community Bank Savings reviews (255)

helpful staff

unable to get through i. the phones can be frustrating at times. but if able to get through staff are very polite and helpful Reviewed on: 28th May 2026

A very positive experience

I’ve had a very positive experience with Your Community Bank savings account. The customer service has been helpful and friendly, and the process has always been smooth and straightforward. Reviewed on: 28th May 2026

The person that attended to me was very efficient, v...

The person that attended to me was very efficient, very professional and helpful. Excellent customer service. Reviewed on: 25th May 2026

Anni was very helpful and so professional in how see...

Anni was very helpful and so professional in how see explained to me thank u Anni for your help was very appreciated Reviewed on: 23rd May 2026

Everything thing is accessible online,

Everything thing is accessible online, website is easy to navigate and accounts can be easily accessible any where anytime. Reviewed on: 20th May 2026

Very Friendly and Helpful Community Bank

Staff were extremely helpful and friendly when I was setting my account up. The process was very easy and quick. Bank offer savings options too. Customer Service Agent very kindly provided me with details of of a special Christmas Savings Product that is available. Reviewed on: 19th May 2026

Great bank

It has been a good way to save for the children. Reviewed on: 19th May 2026

Very good way of saving and being given chance to ge...

Very good way of saving and being given chance to get a loan with out high returns. Reviewed on: 19th May 2026

Friendly, helpful and easy to communicate with

Friendly, helpful and easy to communicate with Reviewed on: 16th May 2026

It has been such a pleasant experience

It has been such a pleasant experience Reviewed on: 15th May 2026

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