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Zempler Bank : Business account reviews

Name: Business account
Rating: 4.84 (9886 reviews)

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4.84

Based on 9,886 reviews, last reviewed 12th May 2026

1% decrease in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

I have no problems or issues and Im happy wih their... I have no problems or issues and Im happy wih their service. Reviewed on: 12th May 2026

Latest lowest rating:

1

Our account has been playing up for the past few days. Our account has been playing up for the past few days. The inconvenience it has caused is terrible. We cannot pay our suppliers, wages payout cannot b... Read more Reviewed on: 24th April 2026

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About this product

Zempler Bank offers business accounts with no monthly fees, FSCS protection, and tools for managing finances. Features include UK-based telephone support, 24/7 fraud monitoring, in-app and online banking. Zempler Bank say they are dedicated to supporting small businesses with reliable banking solutions.

This review account was formerly for Cashplus, who rebranded to Zempler Bank on 9 July 24.

If you have used Zempler Bank , please leave a review on Smart Money People so other businesses can hear about your experience.

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Zempler Bank Business account reviews (9886)

Everything I need from a Business Account

The account was so simple to set up and has never caused me any issues - everything just works ! Reviewed on: 8th April 2023

Unprofessional and time wasters - avoid at all costs

Rang them to start an application for a business account over the phone before receiving a link to a portal to log in with my surname and a password then upload ID to verify my account. I was unable to log in and after ringing I found out my surname had been misspelt by the guy I spoke to (even though it’s in my email address which he correctly spelt). This is something they should have corrected themselves but instead I had to send a letter with the correct spelling and ID which was supposed to be sorted in 10 working days instead of the initial 5. Had I been able to log in to the portal this could have been sorted before starting my job as a courier. 10 working days later I received no email so I had to ring during work hours only to be put on hold for a long time before being told there’d been no progress and to wait another 2 days. Over the next week I kept ringing only to keep going round in circles and when I asked if my letter had even been received they were unsure. My letter somehow turned up after I threatened to cancel my application and only then I was told they were behind schedule by a week due to people being off sick (why didn't they tell me this earlier? Phone calls could take up to 15 minutes!). I eventually cancelled my application and set up an account with another bank which got sorted in less than 24 hours. Due to their incompetence I have missed out on my first pay day and I may miss the next. This is by far the worst customer service I have ever had, there seems to be a lack of communication between their departments and some of their staff need to have a look at themselves. Disgusting company and undeserving of a single star. Reviewed on: 8th April 2023

Simple, efficient everyday banking

Great banking experience, easy to opened bank account, simple and clear online banking application. Reviewed on: 8th April 2023

Mr Muhammad Awan

100% recommended the cash plus bank. Reviewed on: 8th April 2023

Cashplus bank performance

Cash plaus bank's service is amazing. Brilliant app, good customer service etc. Reviewed on: 8th April 2023

Peace Of Mind

Very convenient banking and with a great peace of mind. One of the best decisions I have made is to bank with Cashplus. Love it. Reviewed on: 7th April 2023

cash plus bank has been safe and sound

my experience with cashplus has been amazing and always a good and reliable bank to deal with Reviewed on: 7th April 2023

Easy to use and great app

Easy to set up account, great easy to use app and no ridiculous charges Reviewed on: 7th April 2023

Five Star Service Provider

We have used Cash Plus for two years now, transfer times have been super quick and very efficient. The availability of dollar and euro currency facilities make it easy to trade and transfer in foreign currencies. The rates are competitive and provide greater balance to account activities. Fees are minimal and there are no hidden costs. We as a company will continue our business projects using Cash Plus because they are a trusted and reliable service provider. The app is quite simple to use and the security of the facility is very reliable. We would have been lost without the available services that Cash Plus has skilfully developed for every day Banking transfer and transaction. We can’t thank them enough as they are amazing at what the do. OCPRO data provider Reviewed on: 7th April 2023

Very easy and very flexible

Cash plus really does make my business accounts very straightforward and easy. Thanks guys. Reviewed on: 7th April 2023

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