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Zempler Bank : Business account reviews

4.84
Based on 9,886 reviews, last reviewed 12th May 2026
1% decrease in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

I have no problems or issues and Im happy wih their... I have no problems or issues and Im happy wih their service. Reviewed on: 12th May 2026
Helen's avatar
Helen

Latest lowest rating:

1

Our account has been playing up for the past few days. Our account has been playing up for the past few days. The inconvenience it has caused is terrible. We cannot pay our suppliers, wages payout cannot b... Read more Reviewed on: 24th April 2026
Bahar ceyhan's avatar
Bahar ceyhan

About this product

Zempler Bank offers business accounts with no monthly fees, FSCS protection, and tools for managing finances. Features include UK-based telephone support, 24/7 fraud monitoring, in-app and online banking. Zempler Bank say they are dedicated to supporting small businesses with reliable banking solutions.

This review account was formerly for Cashplus, who rebranded to Zempler Bank on 9 July 24.

If you have used Zempler Bank , please leave a review on Smart Money People so other businesses can hear about your experience.

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Zempler Bank Business account reviews (9886)

Diabolical , No help at all to my business apart from disrupting it.

2
Clients cannot pay me for services as they all say the bank does not recognise our details. Been going on since before covid . Then apparently they sent me a questionnaire which I never received and blocked my account completely so even I could not use it. Had to wait 3 days for one to be emailed and when I filled it in was the same as already did to open the account. Sent me 3 new bank cards but each one exactly the same with no changes as promised and still people cannot pay into it . Waste of space . Reviewed on: 5th April 2023

Great banking app

5
Never had one issue since I used this bank, great customer service aswell Reviewed on: 5th April 2023

Covers all my banking needs

5
Whether paying in or paying a bill, all goes smoothly and easily. Payments are regularly confirmed in an instant, so always feel secure. Reviewed on: 5th April 2023

Easy and efficient

5
Opening the account was straight forward and the app itself is easy to use no issues Reviewed on: 5th April 2023

Fantastic Banking

5
Quite wonderful experience since opening the bank account. Looking forward carrying on banking with them. Reviewed on: 5th April 2023

So easy to use

5
With high street banks closing customer counter services and restricting cash deposits, Cashplus has made life easy. Nice going to a Post Office counter where they like to see you and are so helpful. Reviewed on: 5th April 2023

I am pleased with this bank.

5
Hi, I have good experience with this bank Very grateful and quick service i am very happy. Reviewed on: 5th April 2023

Excellent service

5
Always prompt & easy to manage your account. Reviewed on: 5th April 2023

CAMPER WORLD

5
EXCELLEN SERVICE EASY TO USE ALWAYS ON HAND TO SORT OUT ISSUE Reviewed on: 5th April 2023

Excellent approach

5
Always provide quality service for all the customers Reviewed on: 5th April 2023

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