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Zempler Bank : Business account reviews

4.74
Based on 9,891 reviews, last reviewed 31st Aug 2026
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Excellent Bank Excellent Seevice Highly Recommend Reviewed on: 20th June 2026
Faisal Hussain 's avatar
Faisal Hussain

Latest lowest rating:

1

Absolutely stay away from this bank unnecessarily fr... Absolutely stay away from this bank unnecessarily freezes ure bank and money!!! Very difficult to get back! Reviewed on: 31st August 2026
Autoworx Trading's avatar
Autoworx Trading

About this product

Zempler Bank offers business accounts with no monthly fees, FSCS protection, and tools for managing finances. Features include UK-based telephone support, 24/7 fraud monitoring, in-app and online banking. Zempler Bank say they are dedicated to supporting small businesses with reliable banking solutions.

This review account was formerly for Cashplus, who rebranded to Zempler Bank on 9 July 24.

If you have used Zempler Bank , please leave a review on Smart Money People so other businesses can hear about your experience.

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Zempler Bank Business account reviews (9891)

Fantastic

5
Easy to use app. Great customer service. Reviewed on: 8th February 2023

Efficient service

5
Faultless and efficient and always available to speak on the phone Reviewed on: 8th February 2023

Excellent easy service

5
Easy to navigate and use . Does all I need it too Reviewed on: 8th February 2023

Excellent

5
Great banking services, support and team always on point with queries Reviewed on: 8th February 2023

Amazing service!!

5
Cashplus gives you easy access to getting up and running if you are starting a Limited company especially. Took no time at all to get set-up and get the money moving. Reviewed on: 8th February 2023

Not bad.

5
Overall not a bad business account but would love to have the option of Apple Pay. Reviewed on: 31st January 2023

Dreadful experience

1
I am sharing my personal experience with Cashplus bank and I do hope to help other consumers to choose the best bank for them. I have opened a business account with Cashplus because of the speed of account opening. Shortly after alimenting the account I have been informed that my company account will be closing. This notice arrived by email with no reasons given and was utterly unexpected. I have started a regular business and invested own funds as shareholder only. The online access to my bank account was suspended at the same time, meaning as the company Director I cannot access the funds of my own company. I was advised that all funds must be removed and I was asked to provide an alternative business account to transfer all funds. I have provided the alternative account to the “Cashplus review team”. However, Cashplus does not transfer the funds, but keeps creating new deadlines as they please. First deadline was 5 working days, today I was told 30 days to transfer my company’s funds to the new account. Which bank requires 30 days for a faster payment? Cashplus is severely impacting my business operations by unrightfully denying access to my company’s funds. This is not in any way a professional behaviour nor a professional communication as expected by a licensed bank. I have raised a formal complaint and escalated to the Financial Ombudsman. I need now prepare an official claim against Advanced payment solutions Ltd. for the incurred damage to my business. I am fearing for my lifetime savings which I invested in my company as a shareholder. Ref. 80000100576101 I strongly advice to review the operations of the bank, esp. of the “Cashplus review team”. They seem to work with an early stage AI to detect fraud. Fair enough, but it essentially kicks out regular customers, potentially damages your business severely and afterwards you need weeks to get your own funds back. Reviewed on: 23rd January 2023

EA Bedworth Ltd

1
No respect as a business customer treated me with wrong information and showed me attitude. Very bad experience Reviewed on: 27th December 2022

Please avoid this bank.

1
Please avoid this bank. They seem to accept a majority of applicants in the beginning and the application process is very short. However, they are completely unreliable and close accounts on short notice and without explanation if your business model is not preferred for them. Also they try and push you into paid accounts immediately, if you want increases of account limits. International payments are impossible. This bank is not a reliable partner for your business. I recommend take a bit more time and apply with a proper high street bank. Reviewed on: 15th December 2022

I was scammed, Cashplus refuse to refund me

1
I was the victim of a telephone scam last week and have lost over a thousand pounds as a result. I reported this scam to Cashplus immediately, and feel they have shown no empathy towards me. In fact they made me feel like I was the one who had done something wrong, asking why I hadn't challenged the caller. They are refusing to refund me, and to make matters worse, they have sent my replacement bank card using the Royal Mail who are on strike, so I have no idea when it will arrive. That means I am getting into more debt putting all of my bills onto a personal credit card. Appalling service, Cashplus are penalising me for a crime which was not my fault. Reviewed on: 5th December 2022

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