Write a review

Newsletter

Go to business site

Zempler Bank : Business account reviews

Name: Business account
Rating: 4.74 (9891 reviews)

View other Zempler Bank products

4.74

Based on 9,891 reviews, last reviewed 31st Aug 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Excellent Bank Excellent Seevice Highly Recommend Reviewed on: 20th June 2026

Latest lowest rating:

1

Absolutely stay away from this bank unnecessarily fr... Absolutely stay away from this bank unnecessarily freezes ure bank and money!!! Very difficult to get back! Reviewed on: 31st August 2026

Read all reviews Write a review

About this product

Zempler Bank offers business accounts with no monthly fees, FSCS protection, and tools for managing finances. Features include UK-based telephone support, 24/7 fraud monitoring, in-app and online banking. Zempler Bank say they are dedicated to supporting small businesses with reliable banking solutions.

This review account was formerly for Cashplus, who rebranded to Zempler Bank on 9 July 24.

If you have used Zempler Bank , please leave a review on Smart Money People so other businesses can hear about your experience.

Review Zempler Bank : Business account now

Help others make smarter decisions by sharing your own experience.

Write a review

Zempler Bank Business account reviews (9891)

The worst bank I have ever used

Why would anyone bank with Cashplus? I feel foolish to have opened an account with them. Appalling lines of communication. The staff seem as disappointed to be working for them as I do banking with them. The have again locked my business account and I have been refused access for over a week even though I have done all that they ask. It is quite shocking that they have been granted a banking licence. Save your self. Do not open an account and if you have one then move your account quickly before they lock you out from access to your money. Reviewed on: 26th September 2022

Extremely poor service

Today is the 20th Sept 2022. I called CashPlus on 25th August regarding funds that did not get credited to my account. "Dan" told me an email would be sent to confirm this, as CashPlus does not accept Euro payments from Andorra. I chased this up on 2nd Sept, and "Teegan" apologised for the email having not been sent, and said this would be rectified. On 9th Sept, I called again and spoke with "Peter" who said CashPlus don't send emails, but would ensure a letter explaining the situation would be sent to my home address. On 14th September, I spoke with "Max" who confirmed no letter had been sent. He apologised and said a manager would call me within 2 working days and get an email plus a letter sent to me. Today, as mentioned, is 20th September. I spoke with "Ben", who said he would escalate this case to his manager, who is basically too busy in a meeting to talk with me. What I need to know is why does a bank take so long to send an email or a letter to a customer? The amount of effort this bank has taken to avoid doing the right thing is beyond comprehension. Extremely dissatisfied with the poor customer service from CashPlus. Reviewed on: 20th September 2022

Proof of FCA corruption and incompetence, This fake bank is insolvent

Cashplus is proof that the FCA have failed in their duty to protect customers and their funds from a rogue payment provider. This fake bank is clearly bribing the FCA to stop them from being shutdown. Every review and every complaint is the same. Customers open a bank account and the minute they deposit funds, the funds are immediately frozen and access is blocked. The FCA has failed to act in any of these thousands of instances. An employee of Cashplus disclosed that the bank is not only insolvent but that they are freezing customer funds and transferring the monies to an interest bearing account where they earn money for the directors. This is clearly theft and it needs to be publicised. The FCA are either completely useless or part of the crime and are openly turning a blind eye to this criminal activity. Reviewed on: 30th June 2022

Shocking bank should be shut down

Award that’s a joke this bank is a absolute joke read there reviews award yes award for worst bank ever I’m surprised this company have not been shut down sign you up then shut your account down keep your money my business ended up failing as could not operate shocking bank should be struck off not up for awards read the reviews there astonishing how bad they are Reviewed on: 5th June 2022

Fristrated

6 months after running the account, they 'required' more info & copies of client contracts. Not acceptable! 5 times their promise to ring back has been broken. Absolute disgrace:! Reviewed on: 28th May 2022

This bank have serious financial issues as they restrict without reason access to your money

Shocking bank statements well away Reviewed on: 27th May 2022

Shambolic fraudsters!

Business Account frozen twice, terrible customer service. I know that the FCA are inundated with complaints about this so called Bank. I have now left them but writing this review to try and stop any new business owner going through the misery this bank put me through in my first few months of trading. Also the positive reviews are blatantly written by their employees! Reviewed on: 19th May 2022

great bank with cash back happy days

great bank quick to open and get verified happy days Reviewed on: 18th May 2022

Account Frozen - no reason given

Frozen out of account, £6k in account, no forewarning and only computer generated emails when trying to query, no reason given and no proper timescale given for resolving, meanwhile they have my £6k Reviewed on: 11th May 2022

super easy and stress free banking platform

I find cashplus as very easy going stress free banking unlike others highstreet banks which for small issues they call you to come in branch with ids but the cash plus its not. Reviewed on: 4th April 2022

Do you have a different Zempler Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Card reader
from SumUp 2.90 from 101 reviews
Business Banking
from Habib Bank Zurich plc 4.06 from 1 reviews
Business Banking
from Handelsbanken 3.67 from 6 reviews

Want to see more from Zempler Bank ?

Credit card
from Zempler Bank 4.83 from 5821 reviews
Current accounts
from Zempler Bank 4.75 from 8128 reviews
Business credit card (discontinued)
from Zempler Bank 4.70 from 164 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub