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Zempler Bank : Credit card reviews

4.88
Based on 5,157 reviews, last reviewed 19th Feb 2026
71600% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

App simplicity everything easy to read Easy to understand application and quick reply to all enquiries easy to see how much you are spending daily and online shopping a breeze.ap Reviewed on: 19th February 2026
Jim Lyall's avatar
Jim Lyall

Latest lowest rating:

1

Raised a charge back in July 2025 over phone not don... Raised a charge back in July 2025 over phone not done properly by agent repeated twice before submitting and still waiting January 22 2026 unresolved.... Read more Reviewed on: 23rd January 2026
James 's avatar
James

About this product

A Zempler credit card is available if you have a personal income of over £15,000 or more.

There’s no annual or monthly fee, flexible repayment options and a credit limit review within the first six months.

Zempler credit card reviews help you find out what it’s really like to be a customer. If you’ve used Zempler Bank before, you can also leave a review and share your experience.

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Zempler Bank Credit card reviews (5157)

Happy Customer.

4
I have been a customer of the company long before they became Zemplar. Since they finally gained 'Bank' status, their professionalism has shone through. I can navigate the app with ease & so far, I have never had to use their customer service, not needed to. Reviewed on: 18th February 2026

Excellent from start to present.

5
Excellent from start to present. Good customer service and support and I would definitely recommend this bank to friends and family Reviewed on: 18th February 2026

Nothing really to complain about.

4
Nothing really to complain about. Good customer service Reviewed on: 18th February 2026

Excellent bank

5
Excellent customer service provided when I called to speak to the team Reviewed on: 18th February 2026

Great app for use with the card very clear transacti...

5
Great app for use with the card very clear transactions Reviewed on: 18th February 2026

Zule1955

5
Always good use quite often would recommend Reviewed on: 18th February 2026

Well noted for notifications about of customer account

5
Well noted for notifications about of customer account Reviewed on: 18th February 2026

It’s been a straightforward experience so far.

5
It’s been a straightforward experience so far. Customer support is excellent as is their communication. Everything was explained well in plain terms that I could understand. No gobbledygook ! Reviewed on: 18th February 2026

Very good acceptance and customer service

5
Very good acceptance and customer service Reviewed on: 18th February 2026

I find Zempler helpful with myself as a customer.

4
I find Zempler helpful with myself as a customer. Reviewed on: 18th February 2026

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