Smart Money People Logo

Zempler Bank : Credit card reviews

4.88
Based on 5,175 reviews, last reviewed 4th Mar 2026
73300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Just so easy to deal with fantastic Just so easy to deal with fantastic Reviewed on: 28th February 2026
Paul E's avatar
Paul E

Latest lowest rating:

1

Proven liars and very poor service The customer service team have been proven to lie and not only takes a long time to answer the phone they leave you on hold for extended periods Reviewed on: 4th March 2026
Garry's avatar
Garry

About this product

A Zempler credit card is available if you have a personal income of over £15,000 or more.

There’s no annual or monthly fee, flexible repayment options and a credit limit review within the first six months.

Zempler credit card reviews help you find out what it’s really like to be a customer. If you’ve used Zempler Bank before, you can also leave a review and share your experience.

Review Zempler Bank : Credit card now

Help others make smarter decisions by sharing your own experience. Write a review

Zempler Bank Credit card reviews (5175)

All the time l have a contact with customer service...

5
All the time l have a contact with customer service thay are so profissional and gently. Reviewed on: 11th April 2025

Top credit card company are now a stylish new bank

5
The top credit card company as well as stylish new bank. Had a card for years as cashplus and they have always treated me with the utmost civility and patience. The best staff imaginable. And generpusly upped my limit in a tough time fir me. Now as zempler they are going from strength and have kept the same incredible.tram playefs. 10 ********* Reviewed on: 10th April 2025

exZemplerary Bank

5
Zempler’s been great overall, but like any bank, there are a few things they could improve: 1 - No Apple Wallet support (yet) – You can’t add your Zempler card to your iPhone’s wallet, so no Apple Pay for now, this is massive for all clients and would set them apart. 2 - No international payments – You currently can’t send money abroad, which can be tricky for global transactions. s All that said, they’ve built a strong foundation — and if they continue improving in these areas, Zempler could easily become a top-tier choice.Zempler is a great option for both personal and business banking. I’ve had a really good experience with them so far. Everything’s been smooth and reliable. They offer flexible account choices, useful features like credit building and cashback, and easy access through their app or online platform. The user interface is clean and simple, making it easy to manage everything in one place. You can also deposit cash at over 11,000 Post Offices across the UK, which is super convenient for me. On top of that, your money is protected up to £85,000 under FSCS, and their UK-based support team delivers what I’d call exZemplerary customer service — quick, helpful, and genuinely friendly. All in all, Zempler is a solid, customer-focused bank that’s easy to work with and really delivers. Reviewed on: 10th April 2025

Easy to use

5
Easy to use online platform, no pestering to take more products Reviewed on: 10th April 2025

Good service and timely credit limit

5
The service is good and timely response to incorrect billing, card replacement etc. Have been using for around two years without any concerns. Reviewed on: 10th April 2025

Exceptional service, always helped when needed :Twic...

5
Exceptional service, always helped when needed :Twice when issues arose they fixed them within days and no impact on me Reviewed on: 10th April 2025

ays ready to listen when you call ,helpful, and a...

5
Always ready to listen when you call ,helpful, and always solve the issues. Reviewed on: 10th April 2025

Very pleased with the account I've got, And very eas...

5
Very pleased with the account I've got, And very easy to use and understand on using the app, Would definitely recommend to family and friends Reviewed on: 10th April 2025

Best there is

5
Never had a problem with them easy to use app and good customer service Reviewed on: 10th April 2025

Friendly and trustworthy, Always helpful

5
Friendly and trustworthy, Always helpful Reviewed on: 10th April 2025

Do you have a different Zempler Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Zempler Bank ?

    View all products