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Zempler Bank : Current accounts reviews

4.85
Based on 7,824 reviews, last reviewed 24th Mar 2026
58400% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
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8%
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1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Zempler Bank Easy to navigate the app, fair overdraft fees and excellent customer support. Reviewed on: 24th March 2026
Lauren's avatar
Lauren

Latest lowest rating:

1

I was not very happy when I recieved an email to say... I was not very happy when I recieved an email to say my account was restricted just after 2 days of using it. No explanation of why. Reviewed on: 12th February 2026
LJ's avatar
LJ

About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

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Zempler Bank Current accounts reviews (7824)

I've never had a problem or cause for concern in all...

4
I've never had a problem or cause for concern in all the years I've been with them Reviewed on: 12th March 2025

Been with them for years.

5
Been with them for years. Great service, they keep you informed of every changes or updates.I highly recommend them . Reviewed on: 12th March 2025

Always fast and efficient especially the payments in...

5
Always fast and efficient especially the payments in and out Reviewed on: 12th March 2025

Cost of transfer

5
The only thing that I find hard is having to pay 99p each time as I have 5 kids so doing a transfer costs me £5 or more adding other transactions Reviewed on: 12th March 2025

Very good Bank with excellent customer service

5
Very good Bank with excellent customer service Reviewed on: 12th March 2025

Fairly easy to use and very convenient.

5
Fairly easy to use and very convenient. I can do all my banking without having to visit the high street. As an older customer who’s not fully tech savvy, the frequent app changes are sometimes a bit disconcerting, but not impossible to understand, and there’s always the friendly customer service stafff ,willing to help when necessary.. Iwas very impressed when they picked up fraudulent use on my card and informed me before I even realized what had happened. Also excellent at recovering my money from an unscrupulous online Chinese company.! Reviewed on: 12th March 2025

Issues with a basic transfer due to profiling

5
Issues with a basic transfer and I was profiled because I was of African origin. Reviewed on: 12th March 2025

Hassle free banking.

4
Hassle free banking.Good service. Easy access. Good for those who have trouble opening an account with a normal banking service. Reviewed on: 12th March 2025

Excellent service and great app usability

5
Excellent service and great app usability Reviewed on: 12th March 2025

Great bank

5
Was there when I had problems getting a bank account Reviewed on: 12th March 2025

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