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Zempler Bank : Current accounts reviews

Name: Current accounts
Rating: 4.75 (8128 reviews)

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4.75

Based on 8,128 reviews, last reviewed 20th Aug 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

I am happy that why I stay with Zempler thanks... I am happy that why I stay with Zempler thanks Reviewed on: 5th May 2026

Latest lowest rating:

1

Never again , nothing help, always problem and non s... Never again , nothing help, always problem and non stop maintainer where card no work and after couple months off card and tell bulshit Reviewed on: 20th August 2026

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

Zempler Bank reviews help you find out what it’s really like to be a customer. If you’ve used Zempler before, you can also leave a review and share your experience.

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Zempler Bank Current accounts reviews (8128)

Knowledge staff

Always very helpful when I do need to phone in, nice low hold times, knowledge friendly staff but please keep phones and real people we don't like webchat bots Reviewed on: 29th March 2025

Switch transition

Been very impressed since the switch took place Reviewed on: 29th March 2025

The only acceptable solution.

When all the other main banks in the UK were being difficult and exclusive "Cashplus" worked. I opened an account before they were even a bank. Now all these years later (decades even) Zempler is my sole banking outlet. I have never had a problem with them. Cards, account, everything just works flawlessly, which is unheard of in the modern banking atmosphere. Reviewed on: 29th March 2025

Keep it simple.

Staff understanding well trained and informative .Easy to use abroad . Reviewed on: 29th March 2025

I had an issue once in regards to a company aking ki...

I had an issue once in regards to a company aking kiney out my account that I didn't know about. I spoke to customer service and they stopped the payments and got me my money back for all the transactions from the company Reviewed on: 29th March 2025

My go to payment card.

Great easy to navigate app, fast, hassle free, money transfers, my go to payment card. Reviewed on: 28th March 2025

Good so far not gad any issues using zempler

Good so far not gad any issues using zempler Reviewed on: 28th March 2025

Super Efficient Banking

I find banking with Zempler Bank super efficient, fast and easy. Navigating the online banking website is easy and the Customer Service team are very polite and helpful, doing their very best to ensure that any problem that may occur is quickly resolved. Reviewed on: 28th March 2025

Exceptionally easy and reliable easy to use excellen...

Exceptionally easy and reliable easy to use excellent communication internent banking very reliable Reviewed on: 28th March 2025

I have been with the bank for about 10 years and I h...

I have been with the bank for about 10 years and I have very rarely had any problems whatsoever with them. Very helpful when I have had a problem and I am very happy to stay as a customer. I opened my account because I had no photo id but I feel no need to change my bank account as Zempler meets all my banking needs. Reviewed on: 28th March 2025

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