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Zempler Bank : Current accounts reviews

4.85
Based on 7,824 reviews, last reviewed 24th Mar 2026
58400% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Zempler Bank Easy to navigate the app, fair overdraft fees and excellent customer support. Reviewed on: 24th March 2026
Lauren's avatar
Lauren

Latest lowest rating:

1

I was not very happy when I recieved an email to say... I was not very happy when I recieved an email to say my account was restricted just after 2 days of using it. No explanation of why. Reviewed on: 12th February 2026
LJ's avatar
LJ

About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

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Zempler Bank Current accounts reviews (7824)

good user experience and easy to use.

5
good user experience and easy to use. Reviewed on: 11th March 2024

I have used cashplus for over 10 years; they have al...

5
I have used cashplus for over 10 years; they have always been simple, transparent and easy to use. I even got my mum to start using them. Great with their Foreign Currency cards too and they give you a bit of overdraft without luring you in. They are also super helpful to make sure your account is in credit and send reminders for help and financial support and advice. Great bank! Reviewed on: 10th March 2024

When I 'phoned to query unrecognized actions on my a...

5
When I 'phoned to query unrecognized actions on my account, they were very helpful, and investigated, and recovered the money for me. Very helpful service from the advisor. Would certainly recommend Cashplus. Reviewed on: 9th March 2024

Excellent Customer service & keep updated every...

5
Excellent Customer service & keep updated every single step Reviewed on: 8th March 2024

Great customer service.

5
Great customer service. Staff are helpful and friendly. Reviewed on: 8th March 2024

Very good customer service definitely recommend fami...

5
Very good customer service definitely recommend family friends I can cash out in put in post office. Reviewed on: 6th March 2024

Customer service is easy to contact.

5
Customer service is easy to contact. And I have always found the agents helpful and polite and supportive Reviewed on: 5th March 2024

I've used Cashplus for a number of years, I'm as hap...

5
I've used Cashplus for a number of years, I'm as happy as Larry and I would like to big up for your customer service. Good Luck Reviewed on: 5th March 2024

Very good experience, had no problems at a with them

5
Very good experience, had no problems at a with them Reviewed on: 4th March 2024

Great online bank.

5
Great online bank. Been a customer many years now, I find that banking here has become even easier than when first joined. Haven't let me down. Reviewed on: 4th March 2024

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